English 
G
Rating: 4 out of 5
1 disadvantage id once you have ordered you get everything in french if you do not know french this is a problem otherwise I find everything perfect
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Satisfied with the order and delivery time! Too bad we can't know the paint colors needed for the model so we can order them at the same time.
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A
Rating: 4 out of 5
A bit of a hiccup on delivery, but that's it.
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C
Rating: 1 out of 5
Very bad experience. They sent me the wrong order and it was very difficult to contact them. Resolved that they do not have stock of what I ordered I sent them the wrong package and still waiting for a refund. I will never buy from them again.
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A
Rating: 4 out of 5
For an unavailable product I was reimbursed cost and in percentage also the shipping cost
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A
Rating: 1 out of 5
ordered before noon... shipped the same day.... I ordered at 11am and my package was shipped 3 days later. unacceptable. advertising.
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G
Rating: 4 out of 5
Almost everything in stock Delivery time was longer than expected Everything else satisfactory
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V
Rating: 1 out of 5
The product was spot on just what I wanted But delivery/shipping not worth paying the extra money for faster delivery as product is not dispatched within given delivery time waited over a week for a 2 day delivery
A
Rating: 4 out of 5
Very good service but I'm looking forward to the new site to see if the next order will be quicker to find the products. to be continued
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A
Rating: 4 out of 5
Nice models durable packaging and in-transit package tracking capability well usable
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V
Rating: 4 out of 5
16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden en dat is ook niet goedkoop. Geen aanrader dus!
A
Rating: 1 out of 5
franstalig geleverd 16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd, en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden, en dat is ook niet goedkoop. Geen aanrader dus!
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V
Rating: 1 out of 5
franstalig geleverd 16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd, en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden, en dat is ook niet goedkoop. Geen aanrader dus!
G
Rating: 1 out of 5
Order takes way too long to be shipped
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A
Rating: 4 out of 5
Thank you very much.
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A
Rating: 4 out of 5
Delivery time a bit long
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A
Rating: 4 out of 5
Delivery a little long. But good price.
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A
Rating: 4 out of 5
to be improved shipping time for the rest arrived all well and well packed thank you
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A
Rating: 1 out of 5
Among other things, I ordered 2 Revell paints (n°36140 and 36186) at a price of 269€ each. But instead I received 2 Humbrol paints (n°91 and 26) at the price of 229€ each. This replacement was made without my knowledge, and for these Humbrol paints I was charged the same price as for Revell paints, a difference to my detriment. I regret the lack of information, the replacement without validation on my part and the levy at the highest rate and not corresponding to the products delivered. I also regret that 1001 maquettes did not reply to my messages.
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A
Rating: 4 out of 5
I am satisfied with the package
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V
Rating: 1 out of 5
avoid this firm like the plague. customer service is non existent. postage charges are horrendous and having paid the money for fast delivery im still waiting 2 weeks later with no item, JOKE. half of the correspondence they send is in French. I buy rc parts from all over and have never been treated as a customer this poorly I wil not be back. RUBBISH!!!!!!!!!!!!!!
A
Rating: 4 out of 5
A parcel was sent to Mondial Relay on the 32 and apparently lost! I notified you on the 7th and received a correctly worded notice of an investigation. Since we are on the 18th I wonder if I have to wait much longer for the result of this investigation I get an answer probably at the""investigation in progress""!!! As this is not a lost Rolls, I don't understand this option. It disappoints me because I recommended you to friends for your reliability. I assume that this notice will not be circulated to your customers. Jacqu
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A
Rating: 4 out of 5
First order the navigation on the site is good the tracking of the order also the packaging of the package is robust ... alas a landing gear of the C47 Dakota ordered for the birthday of my son is broken the box of the model had received a shock (almost certainly before the package) So 4 stars
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A
Rating: 4 out of 5
Very professional service and reasonable delivery time
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A
Rating: 4 out of 5
Efficient shipping of orders, lots of choices, I recommend. But I find it a bit expensive to pay more than 60€ for shipping.
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V
Rating: 4 out of 5
Very large selection of materials, colors, etc. Models somewhat confusing in terms of scale but ample.
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C
Rating: 1 out of 5
I was told a week ago that my order had been shipped and I still haven't received it.
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G
Rating: 4 out of 5
Purchase was neatly packaged and arrived well Only of the 6 colors of paint, 2 are not the colors I need Maybe think of another way to better coordinate this
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A
Rating: 4 out of 5
I was annoyed with the icm brand. On the other hand, the academy brand is very, very good.
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A
Rating: 1 out of 5
I haven't received my coli
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A
Rating: 4 out of 5
the delivery time seemed a little long to me
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V
Rating: 4 out of 5
Good communication. The order was correct and well packaged.
V
Rating: 4 out of 5
the processing and shipping after 1 day was great, unfortunately the post took 7 days - Napoleon 200 years ago was faster. But I am very satisfied with 1001 modellbau GeJot
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V
Rating: 1 out of 5
Op 24 januari besteld, niets ontvangen tot op heden Op 24 januari een motor besteld voor mijn RC auto. Nu is het inmiddels 13 februari en nog steeds niets ontvangen. zeer ontevreden hier over!
A
Rating: 1 out of 5
Op 24 januari besteld, niets ontvangen tot op heden Op 24 januari een motor besteld voor mijn RC auto. Nu is het inmiddels 13 februari en nog steeds niets ontvangen. zeer ontevreden hier over!
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A
Rating: 4 out of 5
nothing to report
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A
Rating: 1 out of 5
It's a pity to be taken for a ride when you report that a product appears to be in stock on the site, only to receive an e-mail stating that it's not available.
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A
Rating: 4 out of 5
I'm very disappointed with the manufacturer, Mantua, of the Kon Tiki raft model, because the assembly instructions are so inadequate. The instructions provided lack far too many details and precisions for optimal construction. I therefore blame 1001 Hobbies for failing to ensure the quality of the product it sells. Pascal VERROLLES
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C
Rating: 1 out of 5
I did not like the product, very poor quality. I also did not like what they charged for shipping. Grac
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V
Rating: 4 out of 5
You guys are the best! I ordered the incorrect product and the address they had on file was not correct as I moved and didn't provide the updated info They ended up sending me another correct product and didn't charge me for it!! That is almost unheard of and shows great service. While I look for items here in the US I will contact 1001 Modelkits first before anyone else. Awesome service