1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
After some problems at Swiss customs for incomplete documents the shipment arrived on time for a shipment with La Posta Economy. The items are beautiful and as per the catalog. Negative note to Colissimo which creates confusion in tracking the shipment.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 12/03/2020
Delivery made correctly
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Verified Buyer
Rating: 4 out of 5
following a purchase from 10/03/2020
Good service, kit as described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2020
Thank you for your responsiveness
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/03/2020
Fast and good products
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/03/2020
Do not buy here they force you to spend 70 euros to get free shipping and despite that the shipping has been delayed a lot and about the price on Amazon I have seen the same products with a price difference quite noticeable with one or two days shipping without having to force you to spend that money already elevated.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/03/2020
Very well stockedgreat prices and very accuratefast shipping.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/03/2020
Nice assortment delivery from Paris not fast but clear when package arrives
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2020
The model is magnificent. We are satisfied with the delivery time and the product.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 04/03/2020
good and clean
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/03/2020
Long delivery time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/03/2020
Parcel delivered after 3 weeks and 6 exchange of mail: lost supposedly delivered . Exécrable et plus j
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/03/2020
very disappointed not received the right merchandise and colors and no compensation
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/03/2020
I placed my order and paid for it on January 17 and they still haven't sent it to me. I remind you that it is March and they don't answer the emails or send you the tracking of the order.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/03/2020
The first shipment never arrived (it was Christmas) after the complaint they sent another one without any problem.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 29/02/2020
Excellent service. Transparency in shipping and delivery management. To improve a little is the description of the products in the catalog. Overall, I am very satisfied.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/02/2020
I have sent an email and still no reply.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/02/2020
Overall excellent experience however the delivery time to Italy is a bit long.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 26/02/2020
Poor customer service and products not in accordance with the description
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/02/2020
Fairly long shipping time
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/02/2020
Excellent all very correct
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/02/2020
Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan dit terwijl het product op stock is?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2020
Everything went smoothly from order to delivery. I hope, however, that the choice of puzzles will be more diversified to obtain the 5th Se star.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/02/2020
Na 10 dagen nog steeds geen beweging op... Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/02/2020
The order arrived well and on time
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/02/2020
Na 10 dagen nog steeds geen beweging op… Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 24/02/2020
1 disadvantage id once you have ordered you get everything in french if you do not know french this is a problem otherwise I find everything perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2020
Satisfied with the order and delivery time! Too bad we can't know the paint colors needed for the model so we can order them at the same time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2020
A bit of a hiccup on delivery, but that's it.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/02/2020
Very bad experience. They sent me the wrong order and it was very difficult to contact them. Resolved that they do not have stock of what I ordered I sent them the wrong package and still waiting for a refund. I will never buy from them again.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/02/2020
For an unavailable product I was reimbursed cost and in percentage also the shipping cost
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2020
ordered before noon... shipped the same day.... I ordered at 11am and my package was shipped 3 days later. unacceptable. advertising.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 22/02/2020
Almost everything in stock Delivery time was longer than expected Everything else satisfactory
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Verified Buyer
Rating: 1 out of 5
following a purchase from 22/02/2020
The product was spot on just what I wanted But delivery/shipping not worth paying the extra money for faster delivery as product is not dispatched within given delivery time waited over a week for a 2 day delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2020
Very good service but I'm looking forward to the new site to see if the next order will be quicker to find the products. to be continued
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 21/02/2020
Nice models durable packaging and in-transit package tracking capability well usable
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Verified Buyer
Rating: 4 out of 5
following a purchase from 21/02/2020
16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden en dat is ook niet goedkoop. Geen aanrader dus!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/02/2020
franstalig geleverd 16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd, en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden, en dat is ook niet goedkoop. Geen aanrader dus!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/02/2020
franstalig geleverd 16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd, en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden, en dat is ook niet goedkoop. Geen aanrader dus!
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 20/02/2020
Order takes way too long to be shipped
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