Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I receive a package after getting angry. The package is missing material. They give me a voucher that only serves to make me spend more on shipping than for the material. I have no words.
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Patrick P.
Rating: 4 out of 5
following a purchase from 18/06/2025
Hello, regarding what I was told when ordering, the delivery was slow. I had to send 2 emails to be delivered a few weeks later.
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Tien Dung N.
Rating: 1 out of 5
following a purchase from 11/06/2025
In case of cancellation of the order, the amount already paid will not be refunded.
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françois-xavier R.
Rating: 4 out of 5
following a purchase from 17/07/2025
A very large selection. Unfortunately, delays are too long for some items.
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Alexander G.
Rating: 1 out of 5
following a purchase from 14/07/2025
The display case arrived defective and when I complained about it and asked for a replacement, they only offered me a 5€ voucher and no replacement. Even though I sent pictures of the defective display case. I will never buy anything from this shop again. Not recommended at all.
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pascal R.
Rating: 4 out of 5
following a purchase from 09/07/2025
nothing more to say, always a quality service...
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Michel D.
Rating: 4 out of 5
following a purchase from 30/06/2025
meets my expectations no problem
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DANIEL H.
Rating: 1 out of 5
following a purchase from 07/07/2025
Delay of more than 2 weeks for 1 week announced. Made in China.
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Thijs V.
Rating: 1 out of 5
following a purchase from 01/03/2025
Although my order was eventually delivered, it was months later than what was originally indicated on the website, without any feedback that there could be a delay.
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Leo W.
Rating: 1 out of 5
following a purchase from 17/07/2025
Model at 70€ for just plastic with no tools or anything provided. Terrible return conditions. First and last time I order.
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DOMINGO P.
Rating: 4 out of 5
following a purchase from 14/07/2025
Good service
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Antoinette L.
Rating: 4 out of 5
following a purchase from 05/03/2025
Order as expected but the wait was long
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Phil S.
Rating: 1 out of 5
following a purchase from 01/07/2025
As always, it took several weeks to be delivered...
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Silvia V.
Rating: 1 out of 5
following a purchase from 03/07/2025
I ordered 3 sheets of faux leather on the site, rolled individually. Two of them arrived damaged, crushed. Useless for professional use. I mention this: I am offered a €5 voucher... First, I lost €22; second, I really don't want to order items on this site to use this voucher.
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Michel D.
Rating: 1 out of 5
following a purchase from 18/06/2025
I did not receive my package; the pick-up locker was empty!
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Michel P.
Rating: 4 out of 5
following a purchase from 25/06/2025
Just a delay issue with the order, thank you for the service
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Juan Carlos R.
Rating: 4 out of 5
following a purchase from 27/06/2025
Everything perfect, without any problem
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Danilo R.
Rating: 4 out of 5
following a purchase from 25/05/2025
Item as described but delivery very late.
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Gaelle F.
Rating: 1 out of 5
following a purchase from 05/06/2025
Very disappointed
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Miku M.
Rating: 1 out of 5
following a purchase from 28/05/2025
Seller kept pushing the shipment date. Promised me 3 times that the items would be shipped by the end of the month. I waited a total of 8 months on a single gunpla kit which was ready to be shipped in 1-3 days. I am still waiting on my second kit, which has yet to be shipped. Please buy somewhere else.
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Alexandre L.
Rating: 1 out of 5
following a purchase from 23/06/2025
Service with a huge delay. And two items are still missing.
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Stéphane T.
Rating: 4 out of 5
following a purchase from 26/06/2025
A delivery time a bit long. Otherwise, a quality shipment.
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Robert R.
Rating: 1 out of 5
following a purchase from 26/06/2025
The box arrived damaged, the contents slightly damaged. There was no response to messages, my calls never go through and the delivery time of 2 weeks is far too long. It was the first and last time.
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Daniel N.
Rating: 4 out of 5
following a purchase from 09/06/2025
Everything arrived well. Very nice service. Unfortunately, a bit later than expected otherwise there would be 5 stars. Still, I would gladly do it again.
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cor J.
Rating: 4 out of 5
following a purchase from 08/07/2025
Very well
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armand M.
Rating: 1 out of 5
following a purchase from 17/05/2025
Incomplete order
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philippe G.
Rating: 4 out of 5
following a purchase from 11/06/2025
The box was broken on the side, apart from that, nice reproduction.
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Geoffrey A.
Rating: 1 out of 5
following a purchase from 21/02/2025
Long time since 6 months!
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Stefan T.
Rating: 4 out of 5
following a purchase from 22/05/2025
Affordable prices. Everything has arrived. The goods are flawless. Everything should have actually been available, but had to be ordered separately. Delivery times were correspondingly long, 1-2 months. However, free partial deliveries were sent.
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Quentin Q.
Rating: 4 out of 5
following a purchase from 01/07/2025
Super timely delivery
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Alain B.
Rating: 1 out of 5
following a purchase from 21/05/2025
Delivery took way too long. A month and a half. And not at the scheduled place. Do not renew.
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CODY O.
Rating: 1 out of 5
following a purchase from 08/04/2025
I waited 5 months and it was not at all what I expected, the TARDIS is completely flat and the dog needs to be built and the pieces break when detaching them.
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DIDIER J.
Rating: 1 out of 5
following a purchase from 27/02/2025
Delivery time 4 months, 1001 hobbies unreachable by phone to check on this order. After delivery, the observation is that an item was missing of which I had not been informed. It was after emailing 1001 hobbies that I received the response that the item would not be delivered and that a credit note had been issued. This is the first time I have encountered this situation with them. I have been placing orders with 1001 hobbies for 5 years hoping for fewer inconveniences in the future.
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Didier M.
Rating: 4 out of 5
following a purchase from 13/06/2025
Small inconvenience; the decal sheet I received was folded in half when it could have been flat in an appropriately sized envelope. It is still usable.
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Jessica S.
Rating: 1 out of 5
following a purchase from 29/06/2025
The product is good. The delivery was bad and the dedicated service regarding this problem does not address it.
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Paolo I.
Rating: 4 out of 5
following a purchase from 04/06/2025
Everything is fine, thank you
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Jérôme M.
Rating: 1 out of 5
following a purchase from 25/06/2025
received an empty package and no response from customer service
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Luciano A.
Rating: 1 out of 5
following a purchase from 24/06/2025
I am missing a model of the order, if you can't get it, refund my money.
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Susanne H.
Rating: 1 out of 5
following a purchase from 31/05/2025
Null stars! I placed my order on 31.05.25 and until today 6.7.25 have only received a partial delivery!! No information on whether and when the rest of my order will be shipped!! I will never order from 1001hobbies again!!
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Josep-Enric L.
Rating: 4 out of 5
following a purchase from 10/06/2025
Everything perfect, except that this time they took a long time to send my order, when theoretically there was stock in their warehouses.
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