Customer reviews of 1001hobbies

I am very satisfied

Free shipping if order over £59 ..... Free shipping if order over £59 ...... only if it's small....nothing on the wed site to say that if big you have to pay ........no help on the customer service.

I have ordered from you several times and the delivery times are too random. It's a shame you can't deliver within 3 days. And I had a 5€ discount voucher from my previous order which was only valid for a short time.... do

I strongly advise against this sales site. Order made on Nov. 5th with PayPal payment. Product advertised for shipment in 3 working days! Phone call on Nov. 9th. ..... Still no shipment? Problem cited Product not available at other point of sale!!!?. Refund request on Nov. 12 by telephone. Refund promised on Nov. 13 (only on Wednesdays?)...Still nothing on the following Wednesday, Nov. 20! (Phone call.....and chat on the site.......Problem invoked "computer") Defending himself that he had warned me by e-mail.....(With a computer problem ??????????). Opening of a dispute with PayPal......Promise of reimbursement on the morning of Nov. 21st...........Reimbursement made at the end of the afternoon........... Product bought on another site (cheaper!) Comma

Perfect packaging, good follow-up. A rather long delay due to a product that was not in stock. A pars sa bon s

puzzle 13200 pieces. BOX ARRIVED VERY DAMAGED. Awaiting reply

Free shipping if order over �59 ...... only if it�s small....nothing on the wed site to say that if big you have to pay ........no help on the customer service.

Free shipping if order over £59 ..... Free shipping if order over £59 ...... only if it’s small....nothing on the wed site to say that if big you have to pay ........no help on the customer service.

Bad delivery service if I do not receive the order in 3 days I cancel the order since I ordered it on November 21 and on the 25th they do not even know where it is, it is clear that this is the last order I place with them.

handled well

Nothing to report. Order and delivery went smoothly.

The parcel arrived with the carton split open! And the cardboard model inside the exploded carton was open too! And opened by someone! That's for sure! Great for

Bad delivery eventually resolved though

wide selection and fast delivery

The packing carton was too fragile and arrived quite damaged - the tape was not packing tape. Miraculously, the products were all there and intact (except for a model package that had been damaged).

bonjour merci pour votre intervention colis recu le 2211 très bien emballer et en bon ét ét

Waited over a month for it to be shipped and then shipping took another 2 weeks. Customer service has hit my pockets full, I could have ordered from China. Bumshop!!!

I'm just a little disappointed with the long lead time of almost 3 weeks.

I received the box in pitiful condition! While the shipping box is impeccable.

Good choice of product but order processed 'civil servant-style' (ordered on Tuesday 1211 processed on Friday 15 received on Wednesday).

the brush is too thick otherwise supe

Order received incomplete several emails were sent to support and still no return from them

Nefarious. This is the second time they have done the same thing to me. I don't buy from them anymore. When choosing the products it appeared on the screen that they would deliver the product between 3 - 5 days and it has taken 21 days. 16 days after collecting the money they send an email stating that they are taking too long because they do not have the product in stock. Hiding this information from the customer at the time of purchase is abusing the transaction and denying the buyer the possibility of choosing an alternative. It is a good way to lose the confidence of buyers, even if it takes 21 days.

Disappointed that the material the models are made of is plastic, which isn't very nice... No small equipment at all to assemble them (glue etc.).

Since my order was dispatched on November 5, I'm still waiting for it to be delivered today, November 19! The first relay point I had chosen was no longer available, so it had to be delivered to another relay point, which was also no longer available, and I was told I had to go to another relay point further away, which was much less accessible for me. Then on 1311 at 12.11pm: Your parcel was picked up at our logistics site. Due to an overload of activity on our logistics site, your parcel will be delivered within 48 hours. We will do our utmost to deliver it as soon as possible to your relay point. You will be notified by e-mail or SMS when your parcel is available at the Point Relais. On 1611 at 9:36: Same And now same day same time: We apologize for the delay of your package. We will do our best to deliver as soon as possible. Please check back soon for an update. I sent an email to adrmaquettes to try to get news on 1411: nothing no reply

Good service and always attentive to customer questions.

Answer does not match mail from customer service In addition, problem still not solved

Order still not received for a week I contacted the SAV and obviously the order was lost in the mail.

The delivery was good but the contents of the kit were rather misshapen

Never received my order:(

Waardeloze levering Waardeloze levering. Meerdere malen bestelling gedaan en artikelen na een week nog niet geleverd. Daarbij dozen beschadigd bij levering. Ook de track en Trace informatie op de sites en in de mail kloppen niet met werkelijkheid en blijven geruime week op status verzonden staan en daarna gebeurd er niets meer. Super jammer, na een paar keer proberen ga ik naar een ander!

Waardeloze levering Waardeloze levering. Meerdere malen bestelling gedaan en artikelen na een week nog niet geleverd. Daarbij dozen beschadigd bij levering. Ook de track en Trace informatie op de sites en in de mail kloppen niet met werkelijkheid en blijven geruime week op status verzonden staan en daarna gebeurd er niets meer. Super jammer, na een paar keer proberen ga ik naar een ander!

Ordered and paid on 6.11 Still nothing received on 15.11 Action on my part today because no news Response The package has not left . NOT VERY S

Nefarious experience. Everything went wrong from the beginning we call and they tell us that it takes about a week after 15 days if it is not because I investigated in the transport company I am still waiting for them. It turns out that after 20 days without news they tell us that the order has disappeared and they do not know where the order is. So I ask for a solution and the only option they give me is that they will return it to me.

Week and a half to receive an order and no response to the customer. I request cancellation and no response to the customer SILENCI

it took a long time to arrive but everything was well packaged and in good condition

Very good communication and product quality and delivery

Twee weken geleden iets besteld wat... Twee weken geleden iets besteld wat drie dagen zou duren en inderdaad de klantenservice moeilijk te bereiken. Antwoord was dat het pakket verdwenen was aan de grens en ze eerst een onderzoek starten. Niet mijn probleem zou ik zeggen. Wacht nog even en dan probeer ik via Paypal mijn geld terug te halen.

Twee weken geleden iets besteld wat… Twee weken geleden iets besteld wat drie dagen zou duren en inderdaad de klantenservice moeilijk te bereiken. Antwoord was dat het pakket verdwenen was aan de grens en ze eerst een onderzoek starten. Niet mijn probleem zou ik zeggen. Wacht nog even en dan probeer ik via Paypal mijn geld terug te halen.

serious and rather fast site. thank you