Customer reviews of 1001hobbies

I still haven't received my parcel

Shipping costs too high

Order error. The acrylic paint thinner does not match my enamel paint. The 125 ml packaging is strictly the same and confusing. I didn't pay enough attention to the description when ordering.

Another victim ... I bought from them for the first time with all the illusion and I am afraid that my purchase will never arrive ... seeing their procedure and reading on multiple sites the complaints about them and feel completely identified. 1º I make the order and I get that I have free shipping ECO but no tracking number ... I try to change the shipping method even if I have to pay but I prefer to have tracking number. 2º In the system I try to ask for it to be sent by registered mail with tracking number. 3º The system does not let me because it automatically redirects me to the ECO shipping method ... very smart on their part so they have the excuse to communicate to their victim that the package has been lost because they can not track it ... in the XXI century few packages are lost. 4º Shortly after my purchase they send me an email saying that my package should have arrived by now but it is still in transit.... (I wonder how they can track it if it is not supposed to be in transit). 5º Entering in my 1001maquetas account and checking my order etc I see a tracking number ....!!!!! surprise !!!! must be courtesy of 1001maquetas and finally they send it to me with tracking. 6º Nothing at all, another joke for the poor victim who has trusted you. 7º This tracking number does not exist. As I said before, seeing the multiple complaints about you in situations like mine, I don't understand why you do this. If they want to profit at the expense of doing these things better be worth it and worth a few 1.000.000.€ not a measly 6144 € of my order with number 178410 UPDATE: 14112019 The SCAM that is what it is follows its ordinary procedure as they have it mounted them. 1001 . I receive a mail that an investigation has been launched and may have been lost .... The paquetesenvíos with the correct address how is my case are not lost and more in the territory UE.... what the package has never left is people seeing all the NEGATIVE comments they have it is seen that they have by system from time to time or daily I dare say to proceed with this type of SCAMS. They want to console me by telling me that they will keep me informed of the status of the investigation and if possible proceed to the Reimbursement "" there "" that ""relieved ""I feel ... but more pissed off if you can because I do not expect to reach a successful outcome. I have already complained to Pay Pal and I will proceed with a consumer complaint. UPDATE 19112019 Fortunately I paid by Paypal and I was able to recover my €. After having formulated quejadisputa via Pay pal ... Pay pal has investigated the matter and have proceeded to refund the € paid for my purchase. Ladies and gentlemen, this company is not trustworthy and I advise you not to try to place any order ... your catalogostock is a smokescreen. Regards. PS: Never in my life until today I have never been the victim of a fraud.

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Following a delivery error, the service handled the case efficiently and professionally.

Good site with lots of choice and fast delivery.

Good site good equipment good paints

A faster delivery and it would have been 5 etoi

acceptable no problems

just a thought: I don't like to order in writing on the computer. I order in person and it's not easy and the order takes a long time to reach me thank you for your request for advice.

At the price paid

I've been a customer for several years and have never had a problem. A few delivery times sometimes a little longer than expected or a reference not available, but they always found a solution. Great responsiveness to questions, whether by e-mail or phone.

A bit disappointed really. You pay premium price and don't get good service.I paid extra for express delivery which arrived after 10 days. Only refunded half of delivery cost

the free shipping trigger is a bit high

For Switzerland ALWAYS enter the exact amount on the delivery note, otherwise customs storage charges will be levied until the consignee has indicated the exact amount of the transaction.

I only buy figurines from the Napoleonic era and I regret that the contents of the boxes are not more detailed in their presentation in many cases we find only the photo of the box otherwise I am sat

Sending of a mock-up that did not correspond to the order. Still no answer on the availability of the product initially ordered and of the kit also comm

order no.176384 first article is reordered then article no longer available.then something else chosen for it suddenly another article no longer there from the initial order.meanwhile 4 weeks have gone into the country.order canceled and now waiting for almost 2 weeks that my money is transferred back because I paid in advance.never again!!!!

Overall good choice and delivery. Too bad a box was opened in the co

The parcel has not yet been delivered! The tracking number is wrong or ?? and does not work! A phone call did not bring any answer except the confirmation that the tracking does not work and that I should have patience. 07.11 2nd notice After 14 days the parcel arrived ... it seems by a big detour. The goods are in perfect condition. A step seems to have been taken after my telephone conversation. This kind of problem can happen

thanks .very good 1001 hobby the shipment is very fast and great package.i'll buying more stuff in the future and introduce to my friends thank you your business.see you soon.

no comment

disappointed with the quality of HAT's mouldings, especially at the proposed price.... otherwise excellent zvezda would need more references... delivery on time

Great responsiveness in order processing and shipping. Perfect packaging

Hello I took a delivery by collissimo proposed by the site. The result is edifying! -The first delivery was not made even though we had been at home all day (plus I had given my mobile number)! -Second attempt. The delivery man claims there's no name on the box! Bravo, we'll have to get him some glasses! Another day blocked for nothing! -Third attempt. Parcel available from 11h00 at the post office. Result exceptional closure of the office. Of course I paid for this service, it's simply theft and a huge disappointment for my son who was impatiently waiting for his parcel. Thank you for this perfectly m

zeer snel geleverd

Compared to other sites, the prices are excessively "neat". Delivery is much less so: I'm still waiting for the (paid for) parcel that was cancelled.

Fast delivery. However, I ordered scalpel blades with handles. No blades.

unfortunately delivery delay despite shipping payment

Top quality

correct. Delivery a little long at times.

One month waiting to receive an order if you're patient it's fine otherwise change site

Always perfect and very professional. Well done to the whole team

Fast shipping but box not filmed I hope it does not miss r

I still haven't received my order.

Received my order fairly quickly very good service and packaging very well done again me

TRES BIEN - RAS

bon site mais long pour la livraison je passe une nouvelle connande denain merci

Does what it promises to do Which is fine