Customer reviews of 1001hobbies

Although still waiting the company has already satisfied me in other purchases. Seriousness and good prices.

After 21 days still not received my package. After contacting customer service by e-mail to hear from them, I got a fairly quick response, which is good, but I don't give a damn about your order"" grandiose. The only thing they know how to tell us is ""you can't go faster than the music, you have to wait"". It's really great, bravo to you, very professional. I've been ordering online for a long time and I've never seen anything like this... Incredible.

Good quality

fast delivery

A little late but a good follow-up to my request for information. Perfect order.

I placed an order on your site on October 16 donation the debit was made the same day October 19 you have informed me by mail that the order could not be made the promise of delivery within 72 hours is not honored it should be for the birthday of my son. It's now October 24 and I haven't heard from you! I therefore request the cancellation of this order and the refund of my direct debit and to date again no response very disappointed by your team and your promise of fast delivery. I look forward to a prompt confirmation from you. Cor

Super model, correct delivery time. However, the model's packaging came unstuck in one place and the brush didn't fit (not great for a gift, but not too bad either) and it's full of dust. For a site that sells relatively expensive models, it's a bit of a shame. But everything arrived on time and the material itself wasn't damaged. A little extra for the post

All good but package from Franktijk ??

Fast delivery and the item met my expectations.

Products perfect and arrived on time. Problems with the order not being registered by the system after paying by credit card. I had to send it back via e mail. Kind and efficient call cenTer

They do not answer the mail

Long delivery times otherwise everything to wend

This isn't my first order, but in the latest one, dated September 29, I notice that some parts are still missing or have deteriorated. Ref: 80789 autobus parisien TN6 C2 2 tires are missing and one part (seat armrest) is defective. Even if I understand that you're not in the business, please tell me how to go about obtaining a replacement.

Review shipping costs if possible

RAS : Everything went well

I haven't started editing yet... probably 5 stars next.

Plenty of choice for young and old

Very good parts fast service everything is great. Gladly again.

I have an order from 25092019 to date 17102019 still not received !!! How can I give more than one star there ?I have also already estimated a few times with 1001 Hobbies but until today 1810 I still do not know where it went wrong According to the report from the carrier, the order would have been sent back to 1001 Hobbies on 710

Items conform Well packaged Correct and professional after-sales service

Fast delivery, products purchased as described, no worries for this first comma

Very satisfied

some parts not numbered, not easy to identify on the plates

They are the worst!!! I place an order and pay for urgent shipping which I see that weeks go by and it does not arrive. They tell me that they do not have a product in stock and the urgent is once it arrives at the warehouse in Spain and they process it. Days go by and they tell me that a product that on their website said available is no longer in stock so they send me the rest of the products and give me a voucher for the next purchase for the product they do not have in stock. The surrealistic part of the whole case is that while I was traveling, I received an email confirming that the order had been delivered to the address mentioned above. It turns out that the package was not delivered and when I ask them for proof of delivery they give me a generic paper from Colissimo where it says that it was delivered. I ask them for the receipt with the signature of receipt of goods and they say that this option is not available for Spain. In short, I have paid 70€ for 3 toys and I have not received anything at all and they tell me to contact the local courier? It's a robbery?this is what these people do? in my life something like this has never happened to me?

You pay for express shipping and it takes 2 months to arrive. I will not buy here again, even though their catalog of toys is beautiful, they do not deliver what they say they will.

An order No. 176151 placed on date 25092019 and paid on the same day is still not delivered

Exactly as expected! Just a little slow to arrive. The two working days turned into 4. But that's my impatient side!

1 month's delay in placing an order, 5 to 8 euros in shipping costs for a set of decals sent by non-tracked mail, and a tax for using Paypal - that's all there is to it.....1001 maquettes are finished for me, and I'm an old customer.lots of references, of course, but most of them aren't in stock, and they're 15% more expensive than their competitors.

Hello Following receipt of a model. I noticed that a part was missing. So I sent an e-mail with the missing part and the delivery note. To this day I have no news. Please take note of this message and reply as soon as possible.

The possibility of picking up orders at the boutique was very practical. On the other hand, delivery time was a bit long despite

Too much time between order and delivery.

So far so good. So far so good. I waited a bit longer for a kit and, finally I wanted to add something to my delivery, but it was refused. I'll probably order again. Many options available in one place.

Delivery on time, reliable packaging, faultless delivery to sea.

Jusqu'ici tout va bien Jusqu'ici tout va bien. J'ai attendu un peu plus pour un kit et, enfin je voulais ajouter quelque chose à ma livraison, mais cela a été refusé. Je vais probablement commander à nouveau. Nombreuses options disponibles au même endroit.

Perfect items fast shipping but order preparation time a little long. However good experience

Just what I was looking for.

Delivered one day later than estimated maximum delivery date

Wide range of brand-name products fast order processing at average net prices. What more could you ask for!!!!!!!!!!!!

Wide choice Delivery is a little less in terms of time When you call, you get French-speaking helpdesk Which can be a barrier When contacting me, the person concerned could not understand me and he could not understand me in English And hung o

You're asking for my opinion even though I haven't received my parcel yet.