English 
A
Rating: 4 out of 5
Good communication, the only drawback is the delivery time when the product is not in stock, but this allows us to have interesting prices.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Shapely parts But deliveries a bit long
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A
Rating: 1 out of 5
Hello I sent you 2 emails below when I was preparing the parcel so that the place of dispatch could be changed: no reply. What's more, it took Mondial Relay 3 or 4 days to take the parcel into account (whose fault is that??). And so the order has to be cancelled How many days have been lost since the order was placed on the 1st?
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A
Rating: 4 out of 5
I haven't had any problems for a long time.
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G
Rating: 4 out of 5
very good only had to wait quite a long time
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V
Rating: 1 out of 5
No order updates and slow dispatch Ordered on the 13/08 and still only showed ""processing"" after 7 days so cancelled. Also they only process refunds on a Wednesday which seems bizarre.
Response from 1001hobbies
Hye Sir, We had one product in stock and the other was available from our supplier, which explains the shipping time. Concerning refunds, our accounting department makes them every Wednesday. Best regards
C
Rating: 4 out of 5
Products received according to order. However, the delivery time was longer than expected.
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A
Rating: 4 out of 5
delivery a little slow but product of very good quality. one compensates for the other
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V
Rating: 4 out of 5
Excellent reactivity even in the vacation month of August!
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A
Rating: 1 out of 5
No order updates and slow dispatch Ordered on the 13/08 and still only showed ""processing"" after 7 days so cancelled. Also they only process refunds on a Wednesday which seems bizarre.
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Response from 1001hobbies
Hye Sir, We had one product in stock and the other was available from our supplier, which explains the shipping time. Concerning refunds, our accounting department makes them every Wednesday. Best regards
A
Rating: 4 out of 5
wait a bit long but quality product so one makes up for the other
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C
Rating: 4 out of 5
I thought it was good
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A
Rating: 4 out of 5
a little long!
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A
Rating: 4 out of 5
Deadlines met Good packaging Product quality Ach
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G
Rating: 4 out of 5
Ordering was fast and clear information Delivery took almost two weeks The order had to come from another address which took over a week The shipping to my address took 5 days Post NL indicated on Tuesday that the package would be delivered on Wednesday in the end it was Friday
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A
Rating: 4 out of 5
satisfied, on-time delivery wide choice of models and paints. A few prices sometimes higher than on other sites for the same model-but nothing to shout about, no
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V
Rating: 4 out of 5
bad experience with shipment ordered two model kits slowest shipment (eco) selected which is ok. but the shipment went wrong package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.
A
Rating: 1 out of 5
TO THIS DAY I STILL DO NOT GET THE PRODUCT AND YOU DO NOT EVEN WANT TO REFUND ME !!! YOU ARE BAD !!!!
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A
Rating: 4 out of 5
Although delivery times are always longer than expected, they very often have models that are hard to find.
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A
Rating: 4 out of 5
product and delivery as expected
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V
Rating: 1 out of 5
Rip off company Don't Use After ordering items that were all supposed to be in stock from a UK.co. webpage I discovered that they are in France??? They had 2 items an the 3rd was being imported from manufacturer. Obviously not stock and I could have purchased the item from Kyosho in japan cheaper than the price they sell . Then waiting for items supposed to be in stock for 2 weeks from France still waiting. DO NOT USE NOT UK MERCHANT . .CO.UK IS A LIE Wednesday refund still not paid
Response from 1001hobbies
Hye Sir, The information on our address is on our website: https://www.1001modelkits.co.uk/content/2-legal-info-2019-1001modelkitscom Concerning your orders, you have chosen a product that is available and not in stock, which explains the shipping delays. Concerning your orders, we have also sent you an Email and we are waiting for your answer. Our prices often depend on the commercial terms negotiated by our management. In order to be able to offer a wide range of products, we are often obliged to accept terms and conditions for certain products that do not allow us to sell them. Best regards
A
Rating: 1 out of 5
I visit this site I look at an article and hop it is in my basket and impossible to remove it ! ! Forced sale or bug? In any case, I don't order on a site that forces the basket without being able to delete it. So at the end of my visit, I have 8 items in my basket that I didn't put in! So good luck with this
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A
Rating: 1 out of 5
Rip off company Don't Use After ordering items that were all supposed to be in stock from a UK.co. webpage I discovered that they are in France???? They had 2 items an the 3rd was being imported from manufacturer. Obviously not stock and I could have purchased the item from Kyosho in japan cheaper than the price they sell . Then waiting for items supposed to be in stock for 2 weeks from France still waiting. DO NOT USE NOT UK MERCHANT . .CO.UK IS A LIE Wednesday refund still not paid
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Response from 1001hobbies
Hye Sir, The information on our address is on our website: https://www.1001modelkits.co.uk/content/2-legal-info-2019-1001modelkitscom Concerning your orders, you have chosen a product that is available and not in stock, which explains the shipping delays. Concerning your orders, we have also sent you an Email and we are waiting for your answer. Our prices often depend on the commercial terms negotiated by our management. In order to be able to offer a wide range of products, we are often obliged to accept terms and conditions for certain products that do not allow us to sell them. Best regards
A
Rating: 4 out of 5
Not bad at all. Too bad that recent products are not always in stock. Some paint brands are also missing. On the other hand, the site is quite complete, with tutorials to familiarize you with the various tools. Keep up the good work!
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A
Rating: 4 out of 5
Good site, great choice of items but delivery a little slow.
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V
Rating: 1 out of 5
Good communication and fast delivery
C
Rating: 4 out of 5
I appreciate the speed of delivery and that everything arrived in perfect condition. I miss a color catalog of each paint manufacturer that could be sent with the model (for future purchases).
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V
Rating: 1 out of 5
Item has not arrived at all and it���s be
A
Rating: 4 out of 5
Hobby Master scale models are always of good quality, comparable to those from Corgi Toys, but the price is a little high, especially for the latest models.
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A
Rating: 4 out of 5
Site of choice and serious always satisfied with my order
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A
Rating: 4 out of 5
Confirms awaiting delivery rap
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V
Rating: 4 out of 5
takes some time but I get what I order takes some time but I get what I order, so can not complain
C
Rating: 4 out of 5
All correct
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V
Rating: 1 out of 5
Figurine arrived safely. Shipping took a bit but it was worth the reduced/basically nonexistent customs fees. Very happy with my purchase would definitely recommend!
A
Rating: 4 out of 5
takes some time but I get what I order takes some time but I get what I order, so can not complain
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C
Rating: 1 out of 5
As of today I have not received my order nor the refund of the amount paid nor any explanation about what happened despite having asked for it. A pity because until now I have never had any problem with any of my orders. I hope this is of some use. Sincerely Bernat Quetglas E
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G
Rating: 4 out of 5
Great service Too bad they are in France Package is always an extra week on the road
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A
Rating: 4 out of 5
product error in shipment awaiting reply otherwise very bi
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A
Rating: 4 out of 5
nothing in particular to report except that I was pleased with this arti
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G
Rating: 1 out of 5
Get for the second time a reminder where in is asked to review you well here you get m then Very bad Wait for 6 weeks on an order which was said next working day in house On the site is the order still pending So still have nothing
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