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O
Rating: 4 out of 5
Great choice, good service despite a slight delay in delivery. Serious and responsive, recommended.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 683 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
After 3 weeks of waiting, they told me it was one week! I contacted customer service again to inform me that the payment was not valid even though my bank had debited the amount of the invoice. No one contacted me to inform me of the problem if I hadn't called. I had to send proof from my bank as a precaution that it had been paid. Finally, 2 months later, I received my purchase. Thank you, but no thank you. In return, neither gifts nor apologies. Good bye.
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A
Rating: 1 out of 5
I have not received anything and have been waiting for months for my order.
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M
Rating: 1 out of 5
I received incomplete products and have been waiting for three months. They said they sent two products, but only one. I have already informed them, but there has been no response.
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F
Rating: 1 out of 5
Order arrives late + nothing to do with the photo on the site. I do not recommend.
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C
Rating: 1 out of 5
I placed my order in May, inquired in June, received no response, and in August! the order was delivered. I will not order again.
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R
Rating: 1 out of 5
Order received with 13 days delay
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E
Rating: 1 out of 5
Almost 5 months of waiting
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G
Rating: 4 out of 5
Very good
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D
Rating: 1 out of 5
average product received after almost 1.5 months of waiting. apparently it is indicated but as a new customer I saw nothing so there should be greater transparency and visibility on the extremely long delays. as a result, missed the birthday. gift arrived too late. moreover, the item is not very sturdy so I am doubly disappointed.
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H
Rating: 4 out of 5
My order has been received very well. Thank you for that.
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M
Rating: 1 out of 5
I placed an order on May 19 and to this day I have only received part of my order, with no news about the rest of it. This is not very professional....
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P
Rating: 4 out of 5
Lacks a real delivery service in 24h or 48h max, but otherwise, top!
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J
Rating: 4 out of 5
Good service and personal attention, but delay in receiving the ordered product even though it was in stock.
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S
Rating: 1 out of 5
Another order that I am waiting for.
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B
Rating: 1 out of 5
I remain in dispute. 2 product errors and 1 not delivered. No credit...
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J
Rating: 1 out of 5
The model is mediocre and expensive. The box indicates scale 1/48 and the instructions (minimalist) indicate scale 1/72! Made in Ukraine for a Bulgarian brand. Avoid.
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J
Rating: 4 out of 5
-
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I
Rating: 1 out of 5
You have to threaten the site to receive your order. I will never order from this site again.
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S
Rating: 1 out of 5
I ordered an item that was supposed to be in stock quickly, but only after payment did it turn out to be a pre-order that was postponed multiple times – without me being informed about it. The customer service responded slowly and evasively, even when I asked for an alternative that was actually in stock. After a lot of back and forth, my order was adjusted, but I received no clarity about the remaining amount that was not refunded. In the end, I only received my order weeks later, after much frustration and without any form of service.
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C
Rating: 4 out of 5
A LITTLE LONG
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L
Rating: 4 out of 5
without comment
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G
Rating: 1 out of 5
Order placed on February 26, 2025. I received several automated messages indicating a delivery delay. At the beginning of July at the latest, I called them and discovered that my order had been forgotten. Finally, I received my order on July 21... I asked for a commercial gesture (even a small one, it's a matter of principle; free shipping or a €5 voucher would have satisfied me, even a card with handwritten apologies would have satisfied me) and I received yet another cryptic message indicating that my order encountered delivery problems. 5 months for a "slight delivery delay", I think I'm being mocked.
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T
Rating: 1 out of 5
I had to wait 2 months for my order. There was no compensation whatsoever. Besides that, there was no status update. Just the message that I needed to be patient. In response to my inquiries to support, I only received a copy-paste message stating that the item would be delivered when possible, which effectively provides 0 information. Once and never again.
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S
Rating: 4 out of 5
Satisfied, received package on time.
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J
Rating: 4 out of 5
Package arrived in perfect condition. Too bad about the slowness. The site told me a few days, instead it took whole weeks.
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B
Rating: 4 out of 5
I am satisfied
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C
Rating: 1 out of 5
I receive a package after getting angry. The package is missing material. They give me a voucher that only serves to make me spend more on shipping than for the material. I have no words.
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P
Rating: 4 out of 5
Hello, regarding what I was told when ordering, the delivery was slow. I had to send 2 emails to be delivered a few weeks later.
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T
Rating: 1 out of 5
In case of cancellation of the order, the amount already paid will not be refunded.
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F
Rating: 4 out of 5
A very large selection. Unfortunately, delays are too long for some items.
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A
Rating: 1 out of 5
The display case arrived defective and when I complained about it and asked for a replacement, they only offered me a 5€ voucher and no replacement. Even though I sent pictures of the defective display case. I will never buy anything from this shop again. Not recommended at all.
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P
Rating: 4 out of 5
nothing more to say, always a quality service...
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M
Rating: 4 out of 5
meets my expectations no problem
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D
Rating: 1 out of 5
Delay of more than 2 weeks for 1 week announced. Made in China.
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T
Rating: 1 out of 5
Although my order was eventually delivered, it was months later than what was originally indicated on the website, without any feedback that there could be a delay.
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L
Rating: 1 out of 5
Model at 70€ for just plastic with no tools or anything provided. Terrible return conditions. First and last time I order.
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D
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Order as expected but the wait was long
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P
Rating: 1 out of 5
As always, it took several weeks to be delivered...
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