Customer reviews of 1001hobbies

Sometimes it takes a long time to process an order, but it's still reasonable. No shipping worries. Good service Clie

I put a star because I can not put less score to make a comment. I have been waiting 1 month for an order I have sent emails and written on instagram without any response. Nefasto

No problem

Fast shipping. Order conforms. Interface of the site perfectible and a cardboard oversized used for little material it is to optimize I pe

Optimal timinggood prices

I have been waiting for a month and they tell me that they can't find my order and that the mistake is mine. They do not give me the option to track my order and the carrier does not contact me. After this month they tell me that I have to pay again! I call the phone with prefix (+34) and they tell me that I am calling Paris. They are real thieves. DO NOT BUY FROM ES

I BOUGHT SOME CATALOGS AT THE BEGINNING OF MARCH AND TO DATE I HAVE NOT RECEIVED THEM.

Very good product conform

Place two orders received one RC aluminum pulley on first order.excellent shipping and packing. Second order received two RC products one product was out of Stock waiting for refund from the RC Shop to refund my Pay Pal Account. Good Company Thanks

Order placed on 19022019 was shipped on 2602 as there is a product with availability 5-7 days. The 15032019 still has not received the order contact with customer service tell me that sometimes they get lost and do not know where the order is that if in a few days I do not receive it call back. The day 22032019 tired of waiting I ask for a refund and cancellation of the order I am told that it will take a week to be credited the amount. As of today 08042019 I still have not received the amount the following will be a complaint in consumption by

Chorizo refund me the money for the order I have not yet received 23 euro.

Misleading product listing The item for sale listing stated it would be dispatched within 24hrs. It actually took them 5 days to dispatch. They then blamed me for choosing Eco post which wasn't cheap for the delay. As the item was bought as a gift and turned up too late to fulfil it's purpose I had to purchase elsewhere. When it did arrive I refused delivery and sent it back. I have heard nothing since, that is nothing I can understand as their communications are in French when they clearly know I am English.These people are arrogant, ignorant and misleading.

Misleading product listing The item for sale listing stated it would be dispatched within 24hrs. It actually took them 5 days to dispatch. They then blamed me for choosing Eco post which wasn't cheap for the delay. As the item was bought as a gift and turned up too late to fulfil it's purpose I had to purchase elsewhere. When it did arrive I refused delivery and sent it back. I have heard nothing since, that is nothing I can understand as their communications are in french when they clearly know I am English.These people are arrogant, ignorant and misleading.

I am satisfied with your services, the only drawback is the long delivery times. See you soon for a new purchase.

Shipped from overseas. The model kits are just what I ordered. Couldn't be happier.

It's good with the bank transfer. No doubt about it! Good quality ! Thank you in advance Mr Grégory ChandÃ

I asked a question about order tracking and all the products were in stock at the time of my order (order 2603) normally my order should have been shipped within 48h00 max knowing that all the products were in stock but the order only left on 3003 and when I asked I was told that some products were not in stock when all is oki better to say not had time to ship it than to look for lame excuses (proof to support a print screen specifying all the products

I can't give my opinion yet. Assembly not immediate

good store and good service delivery takes a long time

No problem

The + Very good contact at (Magasindépôt?) Friendly sellers. Stock (For plastic figurines172e) (+- orders are always fast) The - BIG difference in higher prices (For plastic figurines172e) Depending on the manufacturer, a surcharge of between €3.50 and €7.50 for an identical product in other countries.

Good but expensive

Ordered 17 packs of card dividers in various colours left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in even though it stated in-stock and i refreshed up until purchasing and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box with an invoice thats in French. Postage was way overpriced at over �7. Product was as described which is the only plus.

Excellent industry professionals. Courteous customer service and well-made products with great selection available.

Great prices parcel arrived on time and product in great condition.

Unfortunately, I am disappointed in the shipping my package was left on the mailbox because it didn't fit the courier didn't even deign to ring the doorbell since I was home and could have picked it up in person. I wonder what would have happened if I had not seen it

Good service. Too bad there were a few broken pieces in the box.

Delivery a bit slow

The item conforms to the order but the delivery time is a little longer than expected.

Products conform reasonable delivery timevery well packaged. More expensive than other sites, but you find what you want. I recommend

ORDER CORRESPONDS TO MY EXPECTATIONS RAS

still haven't received the articles after 10 days.

Paypal fees are wrongly charged, which is no longer allowed since 2018 and is also punished by Paypal. After I reported this to customer service and that I want my money back, I received an email from the other party that they would take care of it. Since 10 days nothing has happened neither the fee has been refunded nor the goods received. I then wrote to customer service again and again no reply! I have reported the case to PayPal. I cannot recommend this store with the best will in the world and will advise everyone against it!

very good delivery time very friendly staff good advice and very available

Good choice, good order processing, but surprisingly high prices compared to other sites such as Oups Modèles.

Correct delivery time, well packaged. Surprised by the size of the pieces, which are very small and fragile.

Hello. Preparation impeccable packaging. Shipped the next day, so perfect, but I'm disappointed with the delivery time at the Relai colis. Almost a week! I followed the delivery steps every day and there were several days where nothing happened. When you're selling on the internet, I think speed of delivery is a must.

VERY BAD EXPERIENCE!!!! UNACCEPTABLE TREATMENT! ZERO SERIOUSNESS!!! THEY NEVER GIVE ANY NAME AND TAKE A LONG TIME TO ANSWER OR NOT ANSWER!!!!! I placed an order on DEC 15th and the web gave error in the payment up to two times. I called by phone immediately to confirm the error and see how I could place the order but it went to voicemail and I left a message to which no one answered by phone or e-mail and a few days later without notice the model arrived at home. So I called again to return it since they had not confirmed the shipment at any time and I had to choose another option for the gift. After calls and e-mails in which they confirmed the return without charge, they charged me again the order on my credit card up to three times, reaching a total of almost 400€! Two months later I got the refund but they still refuse to refund the return charges when I was charged for the order.

good service and good product

Very good good reactivity short deadlines and respected very good reception at the tee