1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
NO EFFORT WAS TAKEN TO CHOOSE BEST... NO EFFORT WAS TAKEN TO CHOOSE BEST KITS' BOXES FOR ME, THERE WERE CREASES AND DENTS ON MANY AREAS! FACTORY SEAL ON ONE OF THE BOXES WAS TORN WIDE OPEN AND YOU DIDN'T CARE ABOUT IT AND SENT IT TO ME LIKE NOTHING HAPPENED!
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Response from 1001hobbies
Dear sir, Our parcels ship from Europe and we are sorry if the box was damaged during shipment. Be assured that we do our best to increase shipping quality and customer satisfaction.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2018
Ordered on Dec 14th for guaranteed delivery before Christmas 1st phone call promises delivery before the 24th 2nd call they don't know where my parcel is 3rd call I won't get it in time because it's Christmas! GAG? What involvement! And what a sales culture! It's December 27 and I still haven't received my parcel.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2018
No respect of deadlines Cancellation of order without explanation No respect of quantities initially planned on the site Delivery and preparation too l
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2018
Fast delivery in relay point and in accordance with my expectations. I would like to receive a coupon for future orders! That would be a great plus!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2018
Package arrived on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/12/2018
I would need to receive my parcel to make an evaluation !
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 26/12/2018
Very bad experience... I placed an order on December 9 was supposed to be a Christmas gift unfortunately I am still waiting to receive my package.... Customer service did not help me at all....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/12/2018
I have not received my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2018
A little more expensive but almost as good as your Anglo-Saxon counterparts!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2018
Very good responsiveness to parcel handling problems. Only shipping times are a little longer than some competitors.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/12/2018
I didn't receive my Christmas parcel, so disappointment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2018
Very good site. Site well done easy ordering. Good order tracking by e-mail. Only downside: order processed in a week (order placed in mid-December, so certainly linked to the holidays).
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2018
Nefarious service I placed an order on November 25 and being December 24 I have not received anything. They do not give me any clear answer only that they do not have the tracking number of their carrier. I have sent 5 mails asking for my money back and they are giving me a long time... no solution? none... #e
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2018
Long delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2018
very good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2018
Good, but you forgot to put the message ave
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2018
Order tracking On-time delivery Well-protected product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2018
Delivery on schedule. The rest will have to wait...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2018
Quality in this product
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/12/2018
The order arrived quite late but I think it was due to the shipping agency. For its part 1001 maquetas has responded to all my emails and has offered me alternatives.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2018
Fast and impeccable order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2018
I canceled my order 10 minutes after placing it, had a person on the phone twice and you sent it anyway. I call that esc
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/12/2018
Very good service but wasn't happy about the additional charge for using pay pal. Delivery took slightly longer than expected but that's more to do with postal services. Kit was well packed and packaging was very strong and sturdy. Would definitely use 1001 model kits again especially for hard to find European model kits. Have already recommended them to friends.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/12/2018
good products good service
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/12/2018
Very fast shipping. Goods matching the description. However, the contents of one of the boxes came off the supports because the boxes are not sealed. Recommended seller
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2018
parcel badly packed box open decal sheet deteriorates delivery time very
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2018
one month after the commnade still not delivered any unbearable news
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/12/2018
The order was processed without any problems. Top! However, the fact that fees are charged for Paypal is not exhilarating!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2018
perfect kidney to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2018
quality paint, I received what I had ordered, plus an extra pot of identical paint! (3 pots ordered = 4 received) only the delivery time was a little long (a good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2018
... delivery a little too long ... otherwise very good packaging
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/12/2018
This has to be the worst company I have ever dealt with on line. They don't have a UK warehouse. They take orders letting you believe they have stock which they don't. When I finally get someone a the phone(in France) he didn't really care about the issues that I had pointed out and offered no way to fit it. If you are thinking of ordering DON'T. Move on to the next page and hopefully have better luck than I have had with these people.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2018
Package opened, packaging torn. Paint missing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2018
This time delivery was a little slow. However, nothing negative to report about the shipment as usual.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2018
very good order received no problem everything ok thanks to next
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2018
Order well processed and delivered on time and well organized
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2018
if 101 maquettes is reactive to orders their shipping service""machin chose.... relay"" is scandalously inefficient... here are 7 days that my package is wandering in France or.... outside France !!!!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/12/2018
Everything as written. Goods packed well and arrived on time with no damage. Reliable. Experience to be repeated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2018
The order was processed very quickly but the carrier took a long time. Please see if you can find another service provider. However, I am willing to pay delivery charges to receive my package in two days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2018
delivery time a bit long but apparently due to mondial relay and depending on the events of the mo
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