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Rating: 4 out of 5
Delivered on time and packaged very carefully. Satisfied and will continue with 1001 maquet
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 4 stars
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Rating: 4 out of 5
A little hard to find what I want but I'm not used to the sit
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A
Rating: 4 out of 5
very good product
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A
Rating: 4 out of 5
The items are as requested but I find the delivery time a little too lo
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A
Rating: 4 out of 5
Deadline met, but the box was too big for the order, so my items were wandering around inside, which could be dangerous given the delicacy of the facts.
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A
Rating: 4 out of 5
1001 maquettes is a little expensive compared to the competition.
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A
Rating: 4 out of 5
Product complies with very reasonable deadlines. Two small suggestions concerning the models: Classification by difficulty Precision of the number of parts in each model.
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C
Rating: 1 out of 5
I have not received my order and they do not answer my complaints. They neither delivered the product nor refunded my money.
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A
Rating: 4 out of 5
Fast delivery. Explanation of box contents not detailed enough.
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Rating: 4 out of 5
it would be a good idea to reduce the execution time between the order and receipt of the order - it's too long compared to Amazon per exe
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Rating: 4 out of 5
Good handling despite 1 of the 3 references missing. After notifying customer service of the shortage, the response of proposing a new item for replacement was prompt. The supplier listens to the customer. I reco
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A
Rating: 4 out of 5
Very well packaged Delivery on time Nothing to complain about
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Rating: 4 out of 5
very series
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Rating: 1 out of 5
Very disappointed with my purchase, disoriented by the lack of information on the model measures, then wrongly informed me that RC means radio control. Radio control of what? Then at least inform me that the product measures 9 cm. That's the
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A
Rating: 4 out of 5
Nothing to say about the quality of the products. Delivery time a bit long
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V
Rating: 4 out of 5
Goods in order good price-performance ratio gladly again BUT why do two flat brush sets and a small masking tape have to be delivered in a large box. Why not just a large envelope?
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A
Rating: 4 out of 5
Serious parcel tracking and delivery in good condition, just a little dust on the box, but overall good.
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A
Rating: 4 out of 5
on-time, on-content delivery in line with expectations
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Rating: 4 out of 5
well packaged and fast
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V
Rating: 1 out of 5
Very good service
A
Rating: 4 out of 5
The processing of this new order was very fast! with a lot of information on the routing of the package! so very satisfied! I would recommend your service to anyone who might be interested.
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A
Rating: 1 out of 5
Order placed on 291018 Delivered on 131118. Charged on 291018 Uh if I want such delays I don't order on the Internet... I'm going to see my favorite tobacconist
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Rating: 1 out of 5
Titanic model ordered October 24 still not arrived.Congratulations.
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A
Rating: 1 out of 5
very disappointed still did not receive the package.fortunately it was in stock Ordered mid october
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V
Rating: 1 out of 5
Model BF109 =117€ ripe for the garbage can I have never seen such an amateurish model anywhere. Models are canceled and sent back, but I have been waiting in vain for the money (5 weeks), it is and remains a bad store in France.
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Rating: 1 out of 5
Long turnaround on getting product Long turnaround on getting product. I think there is a scam going on. Leave it to the dirty francois. Go figure. Crappy offer to refund 10 bucks because of their ignorance. Will not use them again. Then I get a generic stupid FRENCH apology ( whatever that’s worth) saying I got 10 bucks refunded...ooooooooohhhhh! That’s like half off the ridiculous shipping that mysteriously changed. Half assed customer service by the lazy French.
Response from 1001hobbies
Dear Customer, Thank you for your feedback. Unfortunately your order was shipped with another transporter instead of DHL, therefore the delivery took longer. So we have refund you $10 of the shipping costs due to the long delivery. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
A
Rating: 4 out of 5
Order delivered promptly. all O
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A
Rating: 4 out of 5
Respecting deadlines and orders
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A
Rating: 1 out of 5
Long turnaround on getting product Long turnaround on getting product. I think there is a scam going on. Leave it to the dirty francois. Go figure. Crappy offer to refund 10 bucks because of their ignorance. Will not use them again. Then I get a generic stupid FRENCH apology ( whatever that's worth) saying I got 10 bucks refunded...ooooooooohhhhh! That's like half off the ridiculous shipping that mysteriously changed. Half assed customer service by the lazy French.
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Response from 1001hobbies
Dear Customer, Thank you for your feedback. Unfortunately your order was shipped with another transporter instead of DHL, therefore the delivery took longer. So we have refund you $10 of the shipping costs due to the long delivery. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
A
Rating: 4 out of 5
Well-stocked and diversified catalog, particularly noteworthy in the decals and supercut parts sectors. Delivery times consistent with this extensive range. Satisfied without
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Rating: 4 out of 5
Serious order and delivery tracking thanks to customer information by e-mail Reactive team after delivery of an item was forgotten Packaging of delivered items very c
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Rating: 4 out of 5
If I have a comment to make too many emails received for a single order!!!! Moreover the delivery by Colissimo took delay parcel arrived on Saturday, November 4 only for a departure of the parcel the lu
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C
Rating: 4 out of 5
The customer service solved a problem I had ordering in my language and quickly. The price of the offer was great. The only bad thing is the shipping. I have never paid such an expensive shipping (9€) for something that took a week to arrive from France (it's not that far) and the express shipping was already exaggerated.
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A
Rating: 4 out of 5
very good no problem everything was par
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Rating: 4 out of 5
The delivery time was respected and the product is compliant. An effort needs to be made on communication: many emails are sent with information that is sometimes incomplete or erroneous. I almost felt like I was being spammed. Finally, the choice of colissimo for delivery leaves something to be desired. Given the price paid, it would have been nice to see a picture of the parcel, even though it was left at a delivery point.
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A
Rating: 1 out of 5
Very disappointed one of the two models ordered is impossible to assemble the parts""coques"" are not compatible what is a pity it is not to have follow-up either a refunding or an exchange if another article. No more replies to emails sent.
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Rating: 4 out of 5
Slow delivery and I was bombarded with emails in French. However, the actual products I ordered were packaged well and of good quality which is the main thing.
A
Rating: 4 out of 5
Everything was very well managed in 1 week
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V
Rating: 4 out of 5
The model airplane was as advertised and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small lightweight package that was shipped. Had the shipping and handling charge been more reasonable I would have rated my experience as five star.
A
Rating: 4 out of 5
Just a little long in delivery but all good. Accuracy and courtesy...
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