Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 277 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1 and 4 stars

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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/10/2018
Shocking company Shocking company, paid £6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
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Response from 1001hobbies
Dear customer, Apparently your order was not sent we the correct shipper. We apologize for the inconvenience. Your order was refunded on the 24th of October. Best regards, The 1001modelkits Team
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/10/2018
Shocking company paid �6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/10/2018
great service and value great service and value
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/10/2018
Shocking company Shocking company, paid £6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
Response from 1001hobbies
Dear customer, Apparently you order was not sent we the correct shipper. We apologize for the inconvenience. Your order was refunded on the 24th of October. Best regards, The 1001modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2018
great service and value great service and value
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/10/2018
Well, the package has not arrived yet... so I can not assess more than the delivery time. On the website they give you some deadlines that they miss. Order placed on the 7th of this month and still waiting for it to arrive. Of course if someone needs it for a specific date I recommend that you buy it on Amazon for example because here you have no idea when or how it will arrive... Update: I was invited to wait until the end of the month to write off the order as lost and request a refund. I requested it on November 2nd and on the 20th I still haven't received the money... a real disaster. I really do not go back to comp
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2018
Delivery problem not caused by 1001 maquettes but by Mondial Relay. Following my call, 1001 maquettes immediately sent me a colissimo at no extra cost, which I received very quickly, so I'm satisfied with the handling of my delivery problem.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 19/10/2018
Bad. No answer to my questions. Had to wait more than 2 12 weeks for delivery after transfer. Doesn't work at all! Inquiries to 1001 remained unanswered. I won't be ordering here again!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2018
the choice of models is very interesting. fast order processing and delivery. Keep up the good work. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2018
Order fulfilled but when there are supply difficulties it would be useful to inform the customer of the delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2018
Wide selection, fast service and well-protected items. Prices a bit high though: you can find cheaper... I'm still a regular customer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2018
Fast transaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2018
Satisfied with the service and delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
Very good packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
I always place my orders by phone: always well understood and well served: nothing more to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
very happy
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 12/10/2018
Absolute disaster. One model canceled before shipping even by phone. is still sent and money is deducted (cheek!!!) now run after the money. The second model (BF109 117-€) completely deletantisch assembled. Motor crooked, controls not adjusted correctly. Conclusion does not fly and is for the ton I never order there again !!! except expensive nothing too good.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/10/2018
Muy mala compre un producto que decía… Muy mala compre un producto que decía entrega entre 4 y 6 días y llevo 1 mes esperando y aún nada sinceramente es muy malo el servicio te dicen una cosa y después que pagas todo es mentira una experiencia muy mala
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/10/2018
Muy mala compre un producto que decía... Muy mala compre un producto que decía entrega entre 4 y 6 días y llevo 1 mes esperando y aún nada sinceramente es muy malo el servicio te dicen una cosa y después que pagas todo es mentira una experiencia muy mala
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/10/2018
You have not sent me what I asked for. On top of that, now there is no sign of a vine
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/10/2018
I was kept neatly informed of the status of my order and the quality of what was offered matched my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2018
First experience with 1001maquettes. Easy to use website. Ordering is easy. The order is tracked and the status is known. The material ordered arrived in protective packaging. All in all, the transaction went very smoothly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2018
thanks for everything gp
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2018
I had a problem validating my order. In a few emails the problem was solved and the parcel received on time. I had written a review of a model and I can't find it anymore. I wanted to show a photo of the model I had made... impossible. In short! Service like
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2018
content du cite 1001 maquettes .
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/10/2018
Ho effettuato l'ordine al 10 di agosto al 5 settembre ancora non avevo alcuna news da parte loro solo un ipotetico stiamo cercando di recuperare presso il nostro fornitore il suo modello. Giudizio negativo al massimo. Ho attivato Paypal per recuperare i miei soldi che grazie a loro ho ricevuto indietr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2018
Delivery times too long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/10/2018
Ho effettuato l'ordine al 10 di agosto al 5 settembre ancora non avevo alcuna news da parte loro solo un ipotetico stiamo cercando di recuperare presso il nostro fornitore il suo modello. Giudizio negativo al massimo. Ho attivato Paypal per recuperare i miei soldi che grazie a loro ho ricevuto indietr
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 04/10/2018
On the page indicated ""product in stock delivery in 24 hours "" then when paying I indicated that 7 days in the end it took 15 days to arrive. I will not buy again from
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2018
good delivery times and good merchandise
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/10/2018
Change of address not taken into account on the site. My parcel was therefore lost and returned to sender, despite my numerous emails and calls to the Colissimo service to change my address. After a week on the phone with a 1001 maquettes advisor who assured me that he would send me an order right away, I've been waiting 15 DAYS for my parcel! This is unacceptable! Competitor sites (like OupsModel, for example) will be delighted to help me.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/10/2018
I do not rate 5 stars because of the somewhat long shipping time but otherwise it is OK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2018
good site despite a small problem with an item which was quickly resolved
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/09/2018
The box came with duplicate parts and was missing a whole section of parts
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/09/2018
Missing section of parts The box came with duplicate parts and was missing a whole section of parts
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Response from 1001hobbies
Good afternoon, We have send you an email about this issue. Best regards, The 1001Modelkits Team
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 30/09/2018
Missing section of parts The box came with duplicate parts and was missing a whole section of parts
Response from 1001hobbies
Good afternoon, We have send you an email about this issue. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/09/2018
Parts set for the Titanic model 1:400 too inaccurate and overpriced! No response to any changes or price reduction or exchange. I cannot recommend this to anyone. I'm really annoyed and just feel wasted!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
I've been looking for this model for a while now and the delivery time is right on schedule.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
A delivery error. My interlocutor was very understanding. However, my case was not followed up and I had to contact the company again for my case to be processed.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/09/2018
Always fast and on time. A little exaggerated in the size of the packaging forcing pickup at the post office
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