Customer reviews of 1001hobbies

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2018 à 00h00 following a purchase from 19/04/2018

A small problem with the order which was not in totality but quickly solved.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2018 à 00h00 following a purchase from 19/04/2018

On the whole, everything is good except for one drawback, which is the delivery time. My parcel was picked up on Thursday but only arrived at the relay point on Wednesday afternoon.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2018 à 00h00 following a purchase from 19/04/2018

Good site good service

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2018 à 00h00 following a purchase from 19/04/2018

Ordered large number of paints as price... Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late, no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2018 à 00h00 following a purchase from 19/04/2018

I put 4 stars because the deadlines are not always met but it is not 1001 maquettes responsible for delivery I think

Translated reviews

V

Verified Buyer

Rating: 4 out of 5

Published on 19/04/2018 à 00h00 following a purchase from 19/04/2018

Ordered large number of paints as price… Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late, no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2018 à 00h00 following a purchase from 17/04/2018

All the items I needed were available ultra-fast shipping excellent tracking of shipment but it's a shame that shipping is done in a simple bubble envelope especially when it contains pots of paint in v

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2018 à 00h00 following a purchase from 17/04/2018

everything is perfect except the poster""... Bof great site and more orders will follow. Thanks

Translated reviews

V

Verifizierter Käufer

Rating: 1 out of 5

Published on 17/04/2018 à 00h00 following a purchase from 17/04/2018

Delivery has not yet arrived after 4 weeks.

Translated reviews

C

Comprador Verificado

Rating: 1 out of 5

Published on 16/04/2018 à 00h00 following a purchase from 16/04/2018

Very poorly organized. I send the address of the post office and the transport company tells me that I have to pick it up about 50 km from my home. After several telephone negotiations on my part, they brought it three days later. And when I opened the package I was amazed. The model airplane does not comply with the scale they advertise. It was a scam. The first and the

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/04/2018 à 00h00 following a purchase from 13/04/2018

Fast service at competitive prices

Translated reviews

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 12/04/2018 à 00h00 following a purchase from 12/04/2018

Very disappointed package folded envelope for photo cut not terrible

Translated reviews

V

Verifizierter Käufer

Rating: 4 out of 5

Published on 12/04/2018 à 00h00 following a purchase from 12/04/2018

DeliveryPerformance good. Without further evaluation.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 10/04/2018 à 00h00 following a purchase from 10/04/2018

Package conforms to the order delivery time a little long I am satisfied with my order

Translated reviews

C

Comprador Verificado

Rating: 4 out of 5

Published on 09/04/2018 à 00h00 following a purchase from 09/04/2018

It is the first time I buy in your store and everything is correct.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 07/04/2018 à 00h00 following a purchase from 07/04/2018

Nothing to say, it was perfect from start to finish.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 06/04/2018 à 00h00 following a purchase from 06/04/2018

1st purchase at 1001 maquettessatisfied with this purchasefast delivery.

Translated reviews

C

Comprador Verificado

Rating: 4 out of 5

Published on 05/04/2018 à 00h00 following a purchase from 05/04/2018

I bought 2 model vehicles and when I opened the sealed boxes one of them was missing the 5 tires I called them and they brought me the tires by mail without any cost.

Translated reviews

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 05/04/2018 à 00h00 following a purchase from 05/04/2018

Enorme problème de livraisons colis perdu et celà ne ma fait pas l'impression d'inquiétude pour 1001 maquette très déçu ne recommanderais plus ch

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 05/04/2018 à 00h00 following a purchase from 05/04/2018

Fast processing of my order. Delivery in point relay without worries.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2018 à 00h00 following a purchase from 04/04/2018

Good treatment Fast delivery

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2018 à 00h00 following a purchase from 04/04/2018

After a difficult start, everything went smoothly: the order was placed on time, and the TAMIYA model was really precise: no adjustment, no positioning pins, etc... One comment though: you should specify that you use a special glue for the glass parts, as I was fooled and the headlights became opaque when I glued them on due to evaporation of the solvent.

Translated reviews

C

Comprador Verificado

Rating: 1 out of 5

Published on 03/04/2018 à 00h00 following a purchase from 03/04/2018

Delivery time (15 days) excessive

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2018 à 00h00 following a purchase from 03/04/2018

order and deadlines met bi

Translated reviews

V

Verifizierter Käufer

Rating: 4 out of 5

Published on 03/04/2018 à 00h00 following a purchase from 03/04/2018

everything OK except long delivery times

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 01/04/2018 à 00h00 following a purchase from 01/04/2018

Fast delivery and quality figurines, but some figurines have accuracy problems (rifle cut off, non-existent horse leg, slightly deformed cannon wheel on HAT or ITALERIE boxes in their Napoleonic range).

Translated reviews

V

Verifizierter Käufer

Rating: 1 out of 5

Published on 31/03/2018 à 00h00 following a purchase from 31/03/2018

I've been waiting over 8 days for an order that was shipped on 3/23/18. I probably won't be ordering anything from there again.

Translated reviews

V

Verified Buyer

Rating: 1 out of 5

Published on 30/03/2018 à 00h00 following a purchase from 30/03/2018

Ideal product. The tracking mechanism once notification received that the item had been shipped did not seem to work.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 30/03/2018 à 00h00 following a purchase from 30/03/2018

Good transaction, order processed without problems, information on tracking, shipping and delivery. Would recommend

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 30/03/2018 à 00h00 following a purchase from 30/03/2018

Ideal product. Ideal product. The tracking mechanism once notification received that the item had been shipped, did not seem to work.

Translated reviews

V

Verified Buyer

Rating: 4 out of 5

Published on 30/03/2018 à 00h00 following a purchase from 30/03/2018

Ideal product. Ideal product. The tracking mechanism once notification received that the item had been shipped, did not seem to work.

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 28/03/2018 à 00h00 following a purchase from 28/03/2018

Awful customer service/company. Awful customer service. Purchased item only to be told a week later they didn't have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money! Update- this is to the reply of the company. That's an absolute lie. Please do not use this company, they are truly a waste of time!

Translated reviews

Response from 1001hobbies Published on 29/03/2018

Mrs Miller, We informed you the item was unavailable the day following your order, not a week later as you claim. We tried our best to resupply the item in a reasonable delay but, as it could not be done, we refunded your full order yesterday, 10 days after you made the order, not a month as you claim. We apologize for the inconvenince. Best regards, The 1001Modelkits Team

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/03/2018 à 00h00 following a purchase from 28/03/2018

perfect quality of service fast reliable time respected traceability ... thank you! I recommend

Translated reviews

V

Verified Buyer

Rating: 1 out of 5

Published on 28/03/2018 à 00h00 following a purchase from 28/03/2018

Awful customer service/company. Awful customer service. Purchased item only to be told a week later they didn’t have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money! Update- this is to the reply of the company. That’s an absolute lie. Please do not use this company, they are truly a waste of time!

Response from 1001hobbies Published on 29/03/2018

Mrs Miller, We informed you the item was unavailable the day following your order, not a week later as you claim. We tried our best to resupply the item in a reasonable delay but, as it could not be done, we refunded your full order yesterday, 10 days after you made the order, not a month as you claim. We apologize for the inconvenince. Best regards, The 1001Modelkits Team

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2018 à 00h00 following a purchase from 27/03/2018

items came well packed items came well packed, arrived in a reasonable time from the EU, price was great

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2018 à 00h00 following a purchase from 27/03/2018

satisfied. fast delivery and correct items

Translated reviews

V

Verified Buyer

Rating: 4 out of 5

Published on 27/03/2018 à 00h00 following a purchase from 27/03/2018

items came well packed items came well packed, arrived in a reasonable time from the EU, price was great

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 26/03/2018 à 00h00 following a purchase from 26/03/2018

I've been waiting months for my refund. Beware of this sales site, they send you an email saying that they have refunded your money, only the money never arrives in your account. STILL NO REFUND ON MY ACCOUNT...

Translated reviews

V

Verifizierter Käufer

Rating: 4 out of 5

Published on 25/03/2018 à 00h00 following a purchase from 25/03/2018

So far completely satisfied despite some problems with the last order. Apparently the internal processes should be optimized - otherwise everything is great, especially the offer!

Translated reviews

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 25/03/2018 à 00h00 following a purchase from 25/03/2018

delivery in two instalments after two phone calls but still a month's waiting time worldwide designer relay point 25 kms away when there is one at

Translated reviews