Customer reviews of 1001hobbies

Could you at least give us the part number of the paints I need to get started, or order them from your site as this is my first model and I have no stock m

Placed my order paid my money and did... Placed my order paid my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I've never received my items or a refund. In my view this is a internet seller that's happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.

Placed my order payed my money and did… Placed my order payed my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I’ve never received my items or a refund. In my view this is a internet seller that’s happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.

see the message recently sent to customer service. I see that switching between computers is not up to scratch. A computer is just a silly machine.

Very good nothing to say

Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.

Hello I have a problem with the delivery address when ordering via the Internet""Mondial Relay"". For customers domiciled in Monaco, the Mondial Relay"" delivery point is not listed. However, there is one in Monaco:""SVB Informatique"".

Delivery was too long

Items were available and arrived safely The process was fine, no problems, and the items ordered arrived safely. Prices were competitive and everything was available to ship. Would have been 5 stars, but the order took a little longer than I hoped, to arrive.

very correct except manufacturer's instructions not in french

Items were available and arrived safely The process was fine, no problems, and the items ordered arrived safely. Prices were competitive and everything was available to ship. Would have been 5 stars, but the order took a little longer than I hoped, to arrive.

No worries. Very wide choice of models, but frustration when you don't find the detail you're looking for. That's the price of fame! It's not always easy to find specific decals and cockpit interior parts quickly. All in all, I'm pleased with you

Delivery a little long but otherwise RAS

Made purchase of a product that was supposed to be delivered in two-three days. Ordered and paid with EXRA DHL to have it in fast time as it was a birthday gift but the product arrived late after 4 days. Reported it to tech support but nothing. I will NOT buy from this site ever again

They've send me the wrong product twice. And in between they've accidentally cancelled my order and set up the wrong product again. They made every mistake they could make twice. It was very weird.

I am satisfied with the smooth processing of my order

Ordered without difficulty choice became equal to the foreign competition still small translation errors and 2 or 3 photos that do not match the article but very well anyway fast delivery perfect packaging I remain very sat

C'è stato un intoppo all'inizio poi ordine ricevuto

Fast and careful delivery

Order #126366 (XB-70A Paint Masks & Metal Landing Gear) I recently purchased a set of paint masks and metal landing gear for my 1:727 scale AMT/Ertl and Italeri XB-70A model kit. The items were paid through eBay and I got a confirmation email, but I noticed that the shipping address was incomplete. I sent you a email correcting the address. Next I got an email from eBay stating that the items were shipped. Next I got an email from you that my order (126366) was out of stock. How can you say an order has been shipped, then turn around and say the order was out of stock and I could either be notified when the items would be available or, I could opt for a credit in the amount paid through eBay. This is nonsense and unacceptable as I am in the process of building the XB-70A now. At this point I just want a refund. I had to order a set of masks and landing gear from another company. I am very disappinted in your service. Respectfully, Phillip Hoglund

Have used before will use again.

I recently purchased a set of paint masks and metal landing gear for my 1:727 scale AMT/Ertl and Italeri XB-70A model kit. The items were paid through eBay and I got a confirmation email but I noticed that the shipping address was incomplete. I sent you a email correcting the address. Next I got an email from eBay stating that the items were shipped. Next I got an email from you that my order (126366) was out of stock. How can you say an order has been shipped then turn around and say the order was out of stock and I could either be notified when the items would be available or I could opt for a credit in the amount paid through eBay. This is nonsense and unacceptable as I am in the process of building the XB-70A now. At this point I just want a refund. I had to order a set of masks and landing gear from another company. I am very disappinted in your service. Respectfully Phillip Hoglund

Order #126366 (XB-70A Paint Masks & Metal Landing Gear) I recently purchased a set of paint masks and metal landing gear for my 1:727 scale AMT/Ertl and Italeri XB-70A model kit. The items were paid through eBay and I got a confirmation email, but I noticed that the shipping address was incomplete. I sent you a email correcting the address. Next I got an email from eBay stating that the items were shipped. Next I got an email from you that my order (126366) was out of stock. How can you say an order has been shipped, then turn around and say the order was out of stock and I could either be notified when the items would be available or, I could opt for a credit in the amount paid through eBay. This is nonsense and unacceptable as I am in the process of building the XB-70A now. At this point I just want a refund. I had to order a set of masks and landing gear from another company. I am very disappinted in your service. Respectfully, Phillip Hoglund

Impeccable ...

Fair price quick delivery. Will continue to use for my model paints.

no problem except for the delivery time of the colissimo ...due to rather exceptional circumstances for the region ....la snow in Montpel

1001modelkits has a reasonable selection but what impressed me most was the quick and efficient delivery of my order. In less than a week after ordering my order was delivered - impressive taking into account that I'm located on the other side (Canada) of the pond! And the quality of the products 100% in accordance with how it was advertised.

Fast service suitable packaging trouble-free delivery

bon materiel....good deliveries

Everything ok. Especially very knowledgeable seller who can meet a wide variety of needs

2nd order is as fast as ever

everything is perfect!

No problem with the processing of the order itself, but the MondialRelay delivery address sent by e-mail was FALSE. It was AUCHAN PLAISIR and it was in the supermarket itself, not at a fictitious address. Please take this into account for future deliveries.

The order was processed quickly. No complaints. It took 45 days between the order and the email to pick up the box at the point r

Fast and efficient but a little more expensive than average

Very good service.

All ok quite fast.

first order with youno worries.delivered in 4 days

I don t have my plastic model kit still . The transport is a calamity. Do you believe it?

The delivery times are a little too long. Fast deliveries are not to be expected. On the whole satisfactory. I would like to see decal sheets not sent in a package (shoe box size) in future if an envelope will do. The problem in this case is having to go to the post office. Unnecessary and annoying.