Customer reviews of 1001hobbies

Terrible customer service Terrible customer service. I never got my tracking number, the "customer service" line was a joke. High shipping costs, and slow shipping. Archaic website, and terrible experience. Save yourself time, money and frustration and stay away from these crooks.

Good reception by phone for information and kept well informed for delivery. Nothing more to say except....CONTI

Very punctual courier the box arrived slightly crushed but the product very satisfactory

fast delivery no problem with 1001 maquette

Good communication on order status with ... Good communication on order status with prompt delivery.

Already one week still no news of my order but a payment comes effectu

Good communication on order status with … Good communication on order status with prompt delivery.

2nd delivery expected on 91217 nothing on the horizoni.e. 4 to 6 days order the 30112017 disappointment sÃ

Fast serious I recommend

Wide choice fast delivery a very good site I will return

1 display prices in ttc. 2 why not a loyalty system

Processing was good Response to delivery status came promptly. Unfortunately very long delivery time. For the next time you know that and can prepare for it.

Nothing to say in particular. Ordering was simple and delivery fast. I'm just wondering about the label stuck on the original one of the small pots of special model paint I ordered.

Order conforms to the description, shipping time may be a little long given the high price of éxped

Slightly long shipping time otherwise everything is fine.

I received everything as ordered but it took a little bit longer than I expected but b

delivered on time nickel ... only downside no invoice inside the package so forced to search my initial cmde to check the cont

the model that i ordered with you was delivered on time unfortunately i was not satisfied with it i returned it to you as planned after having informed you by telephone and you understood me well i notified you by letter enclosed with the parcel that i would like in exchange an advance to order another article i intend in spite of this incident to remain a customer with you thank you for your understanding nicolas herve

I am very satisfied with the product I … I am very satisfied with the product I orderred. My only concern was the delivery time, taking a little longer than what I had anticipated. But overall I am very satisfied with 1001 models and will buy from them again.

I am very satisfied with the product I ... I am very satisfied with the product I ordered. My only concern was the delivery time, taking a little longer than what I had anticipated. But overall I am very satisfied with 1001 models and will buy from them again.

fast ordering and delivery

don't bother I have closed my account don't bother I have closed my account, i will not be returning

The price of your models is a bit high for online sales.

don't bother I have closed my account don't bother I have closed my account, i will not be returning

I am very satisfied with my order

SATISFIED WITH THE PURCHASE

Jolly good, but be prepared for a bit of a wait for delivery. After I'd ordered from 1001 (due to the very competitive price) I read the Trust Pilot reviews which made me wonder if I'd done the right thing. However, although the model car was delivered with all the speed of a glacier - 11 days, in these days when we're used to instant gratification - and after four emails (one duplicated) letting me know they were dealing with my order and had posted it about five days after receiving it, everything was OK despite the contents rattling inside the outer packaging box. (A little more scrunched up paper next time chaps!). Thus, all good, but be prepared to be patient while waiting for your order to be delivered

Nothing to complain about so far. One comment though, please stop this annoying reminder"" validate your order"". Thank you in advance. Paul Coche

Jolly good, but be prepared for a bit of a wait for delivery. After I'd ordered from 1001 (due to the very competitive price) I read the Trust Pilot reviews which made me wonder if I'd done the right thing. However, although the model car was delivered with all the speed of a glacier - 11 days, in these days when we're used to instant gratification - and after four emails (one duplicated) letting me know they were dealing with my order and had posted it about five days after receiving it, everything was OK despite the contents rattling inside the outer packaging box. (A little more scrunched up paper next time chaps!). Thus, all good, but be prepared to be patient while waiting for your order to be delivered

High rates compared to other equivalent sites. Good service and choice l

Goods (2 weeks) have not yet arrived. There is no response to inquiries

Purchased on 10/16/17 Super Mario Bros. Puzzle Ground Pound Available delivery 2-4days. Called 1 week around Delivery within a week sorry. Bad German French accent.2 weeks around called delivery within a week sorry. so it went on for 6 weeks. Parcel came from France via the Netherlands. I only received false tracking numbers and none for DHL. The same gentleman with the French accent was always difficult to understand, not least because of his loudness. alternative numbers or employees were not available. He was quiet and relatively friendly but not much help. Constantly saying ""delivery will definitely come within a week"" in the hope that it will be right at some point doesn't help. luckily we had bought other birthday presents elsewhere. Even the Chinese would have been quicker and for half the money. Juice store never again!!!!!

Customer service team Order Customer service team Order: 116445 Placed on 11/13/2017 05:06:45, Ordered goods: CC030-2 Pince Cravate / Tie Clip : Mig 29 Fulcrum, Shipping Carrier: DHL Shipped within 4-6 days 19,99, Total paid: $45.18. Delivered 11/28/2017 13:33 Pince Cravate / Tie Clip : Bell 206 Jetranger. How do we solve this problem ???

Excellent choice, but perhaps a few automotive models are missing, such as some Volvo 240 740 760 850 940 Berton... Some finer grit sandpaper 6000 8000 12000... Otherwise very good site! Kind regards CALLENS B

Huge choice. But expensive models and long delivery times.

Customer service team Order Customer service team Order: 116445 Placed on 11/13/2017 05:06:45, Ordered goods: CC030-2 Pince Cravate / Tie Clip : Mig 29 Fulcrum, Shipping Carrier: DHL Shipped within 4-6 days 19,99, Total paid: $45.18. Delivered 11/28/2017 13:33 Pince Cravate / Tie Clip : Bell 206 Jetranger. How do we solve this problem ???

Unbelievable. Parcel has not arrived yet. Disaster. Not to be recommended.

Ordered received on time but the quality and size of the model is a joke ... molded plastic I'm sure to find the same thing for 1 € on eBay ... while here itâ€?s a joke.

For an order placed on November 6, I'm still waiting for delivery for equipment supposedly in sto

doesn't respond quickly to emails to improve models a bit expensive compared to others