Customer reviews of 1001hobbies

The frustration with my Fieseler Storch 285Meter continues. Since I only received the fuselage and no wings. Now they want to send me a package that weighs 32kg. But the whole plane only weighs exactly 81 kg !!! Why the wing weighs 32 kg is inexplicable to me. They put stones in the package. Now they are asking me to pay an additional 100€ to send a 7kg package. I ordered on August 1st and paid correctly. Only the fuselage box was delivered. The wings are still missing today. I have written over 10 e-mails. The plane has cost me 710€ to date. Now another 100€ plus delivery in Switzerland. The excuse of an error in the logistics center is a joke. I will probably have to order the wings from the manufacturer in Vietnam. The color of the wing (yellow) is not available in Switzerland. As of today, 23.10.2017, I still don't have the missing parts in my house. The reply says in a few days ...even after 3 months I still haven't received a wing, tail unit and rudder. Reply to e-mail only excuses because of customs problem Sent from my iPhone

Everything is fine, but the shipping time for a letter of three weeks is relatively long in this day and age.

Der Frust mit meinem Fieseler Storch 285Meter geht weiter. Da ich ja nur den Rumpf erhalten habve und keine Flügel. Jetzt wollen die mir ein Packet senden Das 32kg wiegt. Der ganze Flieger wiegt aber nur genau 81Kg!! wiso der Flügel 32 kg wiegt ist mir unerklärlich. Da haben die Steine ins Packet gelegt. Nun verlangen sie von mir um ein ca. 7kg Packet zu senden 100€ zusätzlich. Ich habe am 1. August bestellt und korrekt bezahlt. Geliefert wurde nur die fuselage Box. Die Flügel fehlen bis heute. Über 10 E-Mail geschrieben. Der Flieger hat mich bis heute 710€ gekostet. Nun kommen noch 100€ dazu plus Zustellung in der Schweiz. Die Ausrede vom Fehler im Logistik Zentrum ist ein Witz. Die Flügel muss ich wahrscheinlich beim Hersteller in Vietnam bestellen. Die Farbe vom Flügel (gelb) gibt es in der Schweiz nicht. Leider ist immer noch kein Flügel und Leitwerk und Seitensteuer bei mir trotz versprechen eingetroffen. Ich warte schon 4

Everything was perfect except the delivery: Mondial Relay informed me that the relay point I had chosen was no longer available and that I had to choose another one within 24 hours, otherwise they would deliver wherever they pleased. If by chance I hadn't read my e-mails that evening, the package could have been lost (or had to be fetched from a very, very long way away). That's not right, I'm not happy. It's not directly 1001 maquettes' fault, but the choice of Mondial Relay (as the only inexpensive option) still seems to me to be the wrong one.

Nothing to complain about, everything went smoothly.

Knowing absolutely nothing about models, but wanting to offer one to a loved one, I was very satisfied with the service. Wide range of prices and choice. The parcel arrived very quickly and the tracking system was excellent.

not correct at all worry about suppliers and have paid for this I am very disappointedÃ

I have ordered something for the first time and am very satisfied MfG Schemmel

I live in New York I live in New York , wish delivery time was not so long

I live in New York I live in New York , wish delivery time was not so long

worst customer service and worst online model store

goods were absolutely in order also super packed but long delivery time although article according to stock is in stock .

Everything went smoothly. We regret a little the rather high prices by c

Order processed fairly quickly. Too bad there is no way to track the order from the site. At the time of ordering, the suvit button had disappeared from the site.

Order of glue and paint received within a week by Colissimo. Positive point: very good step-by-step tracking of the order. Point for improvement: stock-outs on certain paints lengthen the delivery time without being able to anticipate this at the time of ordering. Af""in stock"" or ""out of stock"" would be a small plus...

failure to meet deadlines

ease of ordering speed of delivery

a little long but good in the end

Despite a slight delay in delivery (but not attributable to 1001 maquettes) the product is perfect and conforms to my expectations.

I had no problems with the order, but for the products either photos or additional documents (such as the notic) are missing.

Long delivery time

Pleasant site. The filters are practical. Perhaps a historical filter is missing. For example 1st world war 2nd world war etc...Prices comparable to other online stores. No problem to order, good delivery time and good packaging. Nothing to

Very good sales site well done no problem particuli

Order provided for 3 trucks Order provided for 3 trucks, one was defective and returned it per their policy. Have the receipt for returning it on time via their preferred return shipping agent. However, no update since the past several emails and weeks have just gone by. Am losing trust fasr

Order provided for 3 trucks Order provided for 3 trucks, one was defective and returned it per their policy. Have the receipt for returning it on time via their preferred return shipping agent. However, no update since the past several emails and weeks have just gone by. Am losing trust fasr

Feedback on order progress is particularly appreciatedab

Well, I am still waiting for them to send me a product that I ordered 5 days ago and that they advertise on their website as 24 hour delivery. If you need it for something urgent I do not recommend the product I do not know what is its quality since I have not received it yet not even the tracking number of the parcel.

Recommended without any problem

I have been waiting 14 days for my order ref. 111147 and they said the delivery time was between 4 and 6 days. Nobody informs me of anything and I have sent 6 mails constantly complaining. They have a horrible customer service. I have called several times to the phone number provided on the website and no one answers. It is the first and last time I buy here. If tomorrow I have not received the product or any information about it, I am going to denounce them.

I'll tell you this much: * promotion that vanishes! * model received does not correspond to the one ordered! out of 2 products ordered, that makes a lot of difficulties to use only this vocabulary Cordi

Despite a recent problem with a product that had to pass inspection, the after-sales service is on hand to find the right solutions.

I am very satisfied with the model, which was well protected when you sent it to me.

IN FACT I DO NOT KNOW I HAVE NOT YET RECEIVED MY ORDER IF YOU CAN DO SOMETHING THANK YOU

As usual large selection of products the delivery was faster .Only note did not arrive the free poster for orders over 3900 euros

My order was processed quickly and delivered on time.

Fast delivery RAS concerning the contents of the packing.

Order conformed to my expectations. Good packaging, no reference errors. But shipping a bit expensive for such a small order.

Site with many references and a wide choice of products. Slight problems with parcel delivery estimates. Also regrets the price, which is not necessarily competitive with the conc

satisfied order thank you

Hello, delivery as planned. One more paint to order but I'm waiting because with the shipping it's expensive the p