Customer reviews of 1001hobbies

Have not received the package and ... Have not received the package and several attempt to contact vendor have received no response

All good although the delivery time was a little long....

Has'nt changed much over the years... Took longer to arrive than I would have liked, however they look the business to me. Very good

Has'nt changed much over the years… Took longer to arrive than I would have liked, however they look the business to me. Very good

I will never order from this place ... I will never order from this place again!!!

It's been 3 months since I gave my opinion to explain that it's been a year since I placed my order and I still haven't received anything. They replied that they would refund me as soon as possible and still nothing after sending 2 emails with no reply. As I had already said, don't buy from them anymore, too expensive and no respect for the customer. So when can I expect my refund (10751 euros) in 1 year's time?

1001 maquettes debited €3018 from my Visa card on 02 October and I've been waiting for delivery for nearly 20 days. Every 2 to 3 days I receive S M S from mondial relay telling me that the delivery point is unavailable. This company doesn't even deserve a star. I'm going to ask for the

bjr the last cde put in bulk in the box incomplete? especially in colissimo? 6€90 of frai

on all my orders (13 in all) too expensive too long except by chat communication is non-existent we do not respond to email reminders and calls 1 time on 1001 poorly managed stocks the only speed is for cashing checks before checking if the products are in stock. serve 1001 excuses is perfect but there has never been any improvement so finished for me I found largely mie

Order placed on 0109. Should be delivered between 21 and 2509. Finally sent 0210. 11 models ordered (and announced as in stock) 3 were gradually declared unavailable. So I've been collecting discount coupons. No seriousness, no improvement for 1 year (3 orders).

I will never order from this place … I will never order from this place again!!!

delivered when you said it would delivered when you said it would. No problems at all

Hello. Very good service. Fast delivery in a short time.

delivered when you said it would delivered when you said it would. No problems at all

Professional products as well as excellent service. I will continue the purchases gladly. Thank you.

45 because the description of a can of brown paint didn't indicate the ""mat"" finish, whereas I was looking for gloss. The rest is in order and delivered promptly.

I have been waiting 6 months for the wings of my Fieseler Storch 285 Meter. There has been no reply to the e-mails sent to date. A lawsuit is being handled by my company lawyer in Germany. It looks like a lawsuit in Germany is without much success. You have to sue in France where the sender of the parcel is at home. In Germany, there is only the Internet site. Nobody answered the phone after several attempts. The orders are redirected to France. The e-mails too. The e-mail address is on the page with (.fr. Is France !!!!) I would only pay with Paypal.

Very good contact with customer service to find out the status of the order, good responsiveness. The parcel arrived exactly as ordered.

Long lead times and beware of prices! I wanted to buy an Airfix model of the Douglas Dakota C47 + Jeep Willis at 172, but found it much cheaper and with lower shipping costs at another company. On the other hand, when I asked for a quote from 3 companies for a supply of small pots of paint, only 1001 maquettes replied. House s

Incomplete address so I had to call the delivery man to get my parcel. I find this unacceptable and will no longer order from this site.

0good service

i contacted the company via email as ... Appalling customer service! I contacted the company via email as the product I received was not what I expected and wanted to see if I could return said item, and I am yet to hear from them, three months later!

Thank you Thank you. Items all arrived in good order. Perhaps a confirmation of an ETA at the start may be a good idea. Will order again when required.

i contacted the company via email as … Appalling customer service! I contacted the company via email as the product I received was not what I expected and wanted to see if I could return said item, and I am yet to hear from them, three months later!

Thank you Thank you. Items all arrived in good order. Perhaps a confirmation of an ETA at the start may be a good idea. Will order again when required.

No problems at all. Relatively fast delivery. Good communication

A little long to receive the order.

The frustration with my Fieseler Storch 285Meter continues. Since I only received the fuselage and no wings. Now they want to send me a package that weighs 32kg. But the whole plane only weighs exactly 81 kg !!! Why the wing weighs 32 kg is inexplicable to me. They put stones in the package. Now they are asking me to pay an additional 100€ to send a 7kg package. I ordered on August 1st and paid correctly. Only the fuselage box was delivered. The wings are still missing today. I have written over 10 e-mails. The plane has cost me 710€ to date. Now another 100€ plus delivery in Switzerland. The excuse of an error in the logistics center is a joke. I will probably have to order the wings from the manufacturer in Vietnam. The color of the wing (yellow) is not available in Switzerland. As of today, 23.10.2017, I still don't have the missing parts in my house. The reply says in a few days ...even after 3 months I still haven't received a wing, tail unit and rudder. Reply to e-mail only excuses because of customs problem Sent from my iPhone

Everything is fine, but the shipping time for a letter of three weeks is relatively long in this day and age.

Der Frust mit meinem Fieseler Storch 285Meter geht weiter. Da ich ja nur den Rumpf erhalten habve und keine Flügel. Jetzt wollen die mir ein Packet senden Das 32kg wiegt. Der ganze Flieger wiegt aber nur genau 81Kg!! wiso der Flügel 32 kg wiegt ist mir unerklärlich. Da haben die Steine ins Packet gelegt. Nun verlangen sie von mir um ein ca. 7kg Packet zu senden 100€ zusätzlich. Ich habe am 1. August bestellt und korrekt bezahlt. Geliefert wurde nur die fuselage Box. Die Flügel fehlen bis heute. Über 10 E-Mail geschrieben. Der Flieger hat mich bis heute 710€ gekostet. Nun kommen noch 100€ dazu plus Zustellung in der Schweiz. Die Ausrede vom Fehler im Logistik Zentrum ist ein Witz. Die Flügel muss ich wahrscheinlich beim Hersteller in Vietnam bestellen. Die Farbe vom Flügel (gelb) gibt es in der Schweiz nicht. Leider ist immer noch kein Flügel und Leitwerk und Seitensteuer bei mir trotz versprechen eingetroffen. Ich warte schon 4

Everything was perfect except the delivery: Mondial Relay informed me that the relay point I had chosen was no longer available and that I had to choose another one within 24 hours, otherwise they would deliver wherever they pleased. If by chance I hadn't read my e-mails that evening, the package could have been lost (or had to be fetched from a very, very long way away). That's not right, I'm not happy. It's not directly 1001 maquettes' fault, but the choice of Mondial Relay (as the only inexpensive option) still seems to me to be the wrong one.

Nothing to complain about, everything went smoothly.

Knowing absolutely nothing about models, but wanting to offer one to a loved one, I was very satisfied with the service. Wide range of prices and choice. The parcel arrived very quickly and the tracking system was excellent.

not correct at all worry about suppliers and have paid for this I am very disappointedÃ

I have ordered something for the first time and am very satisfied MfG Schemmel

I live in New York I live in New York , wish delivery time was not so long

I live in New York I live in New York , wish delivery time was not so long

worst customer service and worst online model store

goods were absolutely in order also super packed but long delivery time although article according to stock is in stock .

Everything went smoothly. We regret a little the rather high prices by c