Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
the parcel arrived early on the 22nd even though i had been informed that it would arrive on the 24th which is a good thing. the contents are exactly what i ordered and arrived well packaged and in good condition. Thank you, I would definitely recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/03/2017
For my first order with you .....very disappointed..... because to date I still have not received my order...very important to respect commitments....in the future I will go to another
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2017
As a newcomer to model making, I was quickly contacted by e-mail by an advisor who offered me his services and then directed me to what I was looking for. Welcome offer, fast delivery. I'm satisfied to date. The model is not for me, so I'm waiting for the r
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Verified Buyer
Rating: 1 out of 5
following a purchase from 28/02/2017
Awful service Good were only shipped after nearly 2 weeks ( despite showing as in stock ), they were only shipped after I said to cancel the order. Up until that point all I was getting told was that the goods will be sent soon. Furthermore the goods weren't sent by royal mail but by hermes , they very rarely deliver down my road. Oh and the items were left on my doorstep.
Response from 1001hobbies
Dear customer, Your order was sent on the 17/02/17, 6 working days after you placed your order, and delivered on the 22/02/16. This delay corresponds to the information on our website, the products were not indicated as in stock but ""Shipped in 4-6 days"". Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/02/2017
Awful service Good were only shipped after nearly 2 weeks ( despite showing as in stock ), they were only shipped after I said to cancel the order. Up to that point all I was getting told was that the goods will be sent soon. Furthermore the goods weren't sent by royal mail but by hermes , they very rarely deliver down my road. Oh and the items were left on my doorstep.
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Response from 1001hobbies
Dear customer, Your order was sent on the 17/02/17, 6 working days after you placed your order, and delivered on the 22/02/16. This delay corresponds to the information on our website, the products were not indicated as in stock but ""Shipped in 4-6 days"". Best regards, The 1001modelkits team
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/02/2017
Maybe improve the shipping time if it says it takes 24h make it really take that long and not about a week. Otherwise good service and recomendab
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2017
delivery time too long and explanations of delivery times anything but clear: order validation time + delivery time expressed in working days + delivery time. In the end, an order placed on 82 was delivered on 202. By the way, I ordered a Humbrol (HU033) enamel paint and received an acrylic paint.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2017
The title says it all - if I'm being fussy, there's a slight discrepancy between the promise of delivery and its realization.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/02/2017
Hello, I paid the shipping costs necessary for a delivery in 24 hours and I received the package 3 weeks later .. and when I opened the package I received a 124 and I ordered a 112 and the worst is that the paint does not match the plan and the bubble of the bike and break ... I am very disappointed and I hope that 1001maquettes vas
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2017
Waiting time between order and receipt a little too long: ! more than 10 days otherwise nothing else to say compliant with the order would recommend this site. Me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2017
I received my entire order within a normal timeframe, as the site has the entire colour chart, unlike many other sites. M
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2017
to give a correct grade, you'd have to have received the package....who's wandering where? the carrier got it, then didn't...so whose fault is that? it's clear to me that I won't be making any more purchases from 10001 ...because it was supposed to arrive within 3 to 4 days... and now it's double..... so who's taking me for a fool? the deliveryman or 1001 maquettes ....who was supposed to give it as a gift to a kid tomorrow night? now it's ruined... I can't take it anymore!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2017
Perfect products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2017
good order processing fast delivery but problem encountered at the relay point: the address no longer appeared on the parcel and the parcel had to be opened by the relay point employee after presentation of the recipient's identity card and his good faith after having presented himself several times to retrieve the parcel.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2017
all that's missing are the shrouds""to be made with fine wire"" ...easier to write than to make
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/02/2017
I did not get the model I wanted. The parts I received are accessories for a tank.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
the RC car was supposed to be yellow and not orange. It is ec""Expédié sous 2"" nevertheless article ordered on Saturday evening but dispatched only on Wednesday. However, interesting discounted price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2017
A little long to arrive the command
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2017
Well received my order only defect it is the time to receive the parcel: dispatched on Friday received with the point relay Wednesday. Fortunately not p
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/02/2017
delivery was on time and good quality colors
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/02/2017
Insanely fast delivery Shipping was very fast and reliable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
Insanely fast delivery Shipping was very fast and reliable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
A great site
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/02/2017
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
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Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
Incredibly long lead times. Find cheaper and more efficient elsewhere
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
Incredibly long lead times. Find cheaper and more efficient elsewhere
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2017
Good treatment from 1001 maquettes, but transport needs to be reviewed as the package is in a strange state, looking as if it had been used as a balloon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2017
very good service coli nikel everything according to my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
Perfect delivery. I will recommend models on this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
No problems with the order and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
very good no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
A small error in the order, a quick flick of the queue and the problem is solved. Send corrected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
I've found a serious and professional partner. 1001 maquettes is a reference. Fast shipping. Parcel well c
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
I took advantage of the sales to place an order. Everything went smoothly. Great choice and efficiency from 1001 maquettes. Very good, nothing to say, I'm satisfied.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 11/02/2017
Unfortunately, no shipping date was given and the parcel tracking did not work either. The products were fine.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/02/2017
I'm being contacted again to evaluate my purchase, even though I've been waiting several weeks for delivery... Now it's up to you to respond to my reminders.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2017
Quick delivery, well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2017
Compliant order received on time ra
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2017
Ras: good quality products and early delivery nicke
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