Customer reviews of 1001hobbies

on-time delivery, but the catalog is difficult to understand for non-English speakers

Delivery time 5 days 3 weeks after nothing received sent mail to customer service no response. Really disappointed with this site of order fort domm

The order preparation time is interminable (4 days), whereas once the order is ready, it takes only 3 days for worldwide relay to deliver it. Prices are relatively high compared to other sites. On the other hand, IMMENSE choice of models and accessories.

The site offers a wide choice of paints. I was able to find what I was looking for. However, I was very disappointed by the delivery. I opted for an express delivery for foreign countries in order to be delivered before the weekend (delivery announced between Wednesday and Friday). This cost me over 30 euros (for 48 euros worth of goods). The parcel was only prepared on Wednesday and arrived on MONDAY! With express delivery at this price, the least you can do is respect the deadlines. Normal delivery cost half the price and was announced for Tuesday... What's more, when I opened the long-awaited parcel, the matte yellow enamel paint I'd ordered had been replaced by aquacolor acrylic!?!! In view of the return conditions (non-refundable delivery and return costs), it's better to deal with it, as the error of the prepayment is not to be taken into account.

It took too long to ship my order and … It took too long to ship my order and then DHL is providing a bad service, my order( a book) is still in custom now and DHL is not helpful in getting my stuff out. So this is my experience so far, as for the quality of the order, no comment yet because I have not receive it yet!

It took too long to ship my order and ... It took too long to ship my order and then DHL is providing a bad service, my order( a book) is still in custom now and DHL is not helpful in getting my stuff out. So this is my experience so far, as for the quality of the order, no comment yet because I have not receive it yet!

Very good service but delivery time a bit lo

I am very disappointed because the delivery date has passed and I still haven't received anything. The amount of the article was deducted without any problem, so I don't know what to think of it.

Slow delivery time. Ordered a simple single sheet of decals. Don't know why it takes almost three weeks for delivery.

Slow delivery time. Ordered a simple single sheet of decals. Don't know why it takes almost three weeks for delivery.

order conforms delivery a little long - 12 d-.

as always, no particular problem with each order. keep up the good work.

Material theoretically shipped on March 21, 2017 as of today April 05, 2017 not yet arrived. Made request for information via e mail of where the order is to date after a week no one has responded. I find the behavior unfair I do not think there will be new orders from us in the future. In fact situation I consider very dangerous untrustworthy. This attitude is a loss of trust you know when you pay but you do not know if you receive the goods. Situation not new but relapsed on another order that fortunately then arrived after several weeks. I suggest that if shipping is Vs weak point maybe it is better to change method while for email communication nothing before and nothing now. I feel sorry for you would have potential.

no worries, as per my order.

very good exchange

no problem receiving parcel delivered on time and in good condition jack vanp

order processed without any problems packaging very correct

No problem except for the gift box: very poor packaging fai I removed it

Shipping a little slow otherwise perfect

our order was the 19 march but still … our order was the 19 march but still have not recieved the product has it got lost was not given a tracking number so thought it had not been dispachted where is my parcel

our order was the 19 march but still ... our order was the 19 march but still have not recieved the product has it got lost was not given a tracking number so thought it had not been dispatched where is my parcel

On-time delivery

Parcel not in conformity with my acha

Delivered as promised. They provided a couple hard-to-find decal sets and were responsive to inquiries. Shipping took forever but they restored my trust. Would order from 1001 Modelkits again!

Delivered as promised. They provided a couple hard-to-find decal sets and were responsive to inquiries. Shipping took forever but they restored my trust. Would order from 1001 Modelkits again!

I live in Portugal. Numa primeira encomenda a entrega demorou 3 meses! Mas numa segunda encomenda a entrega demorou apenas 7 dias! The products -- miniatures of airplanes -- are of great quality and the packaging is very protective. I will order again -- if the shipping continues to be free of charge.

Good service, particularly in the event of a defect

really nothing to complain about order shipped within 48h received in 72h all products ordered were present and without defect what to ask from

no problem fast delivery

I'm disappointed by the quality of a Georges Guynemer aircraft storks squadron Nieuport decal sheet. The decals tear and are unusable. I'm afraid the swastikas decals will do the same. I'm very

The reception time could be improved. However correct

I paid 17 € more for a shipping service that promised to deliver the package between 2 and 3 days and it took a week and a half. I contacted the company and the only thing they could tell me is that the package has already been sent and the scam of 17 € did not want to pronounce. Horrible I will never buy anything from them again.

Nickel service good communication fast delivery

Very beautiful models and colors

small hiccups when processing my order otherwise very good

On two orders, the delivery time for the first was greatly exceeded without any information, but on the second order it was perfect. An email notification in case of delay would be appreciated. Thank you

no particular worries

i was very surprised about good en fast delivery In 2 weeks time i got my order delivered in good condition here in the Netherlands. Good job, i trust you to order more in future:)

High price but otherwise everything is great and can be recommended.

given the amount of shipping costs, not having been delivered 6 days after placing the order is unacceptable.