Customer reviews of 1001hobbies

Hello 14 days after my order I still have not received my package! Luckily it's for my birthday and not yours.... See you soon

so far so good hoping the material will arrive on time !

I'm very disappointed and I'm still waiting for delivery of my order made on November 6. Today is November 22 and there's still no delivery. I find this deplorable! I've been waiting 15 days. What's more, my card was debited immediately! They could do a deferred debit when the parcel only leaves their premises. We're in the run-up to Christmas, so it's a good thing they don't sell anything.

I really appreciate this site for the many varieties of models it has to offer. I recommend it to all fans of miniature models or other !!!. This site is really very interesting

Yes, everything was almost perfect, the parcel was nice and efficient, the box arrived in good condition and everything was as ordered inside, but it took 8 days for the parcel to be posted. This is a point for improvement. Otherwise everything was fine.

Hello I don't mind if you don't have all the references, but in this case your supplier is not performing well. The least you can do is let the customer know. This purchase was planned for a birthday on the 21st. I don't count on it anymore. I thought 9 days was enough (36 hours for English sites!). I was wrong. I wanted to be civic-minded and use a French company. Wrong again. Yours faithfully A.

It's a shame that the choice of products is sometimes limited. Personally, I'd like to see more choices for the dragon brand.

Very well stocked and constantly updated web store. You pay for quality but you can save a few euros with their promos on historical events or free shipping.

Hello, I have been waiting over 4 months for my money from a plane that was delivered to me damaged. Of course I sent it back within 2 days. At first I was told that the parcel was missing, but after two months they said yes, we will refund the money. I had to call in a lawyer because I was always put off. Please remember that French law is not the same as German law. MfG Please keep your hands off this store

No problems with the quality of the product, the care of the packaging or the delivery. On the other hand, I found the order preparation time (it took exactly 6 calendar days from the time I placed my order to the time it was dispatched) a little long. In comparison, delivery by Colissimo (only 15 calendar days!) is extremely fast! 1001 Maquettes could do with a little improvement.

[UPDATE]: Order paid but not taken into account: I had to send an email for my order to be taken into account even though my account had been debited. Then, although the order was sent, I never received it. Despite numerous emails, no solution was found. The company offered me a 20€ gift voucher to compensate me for a 65€ order that I will never see (is this a joke?).

You have peace of mind knowing that someone is there to take care of you. The service works

An online store with a great selection of items regarding modeling items that are sometimes hard to find on the market! Quick in delivery!

Don't hesitate

1001Maquettes is an ideal company for all model makers. Its services are seriousbut I find it a shame to receive free shipping offers and not be able to use them because I have no windows on the 1001 maquettes page so they don't serve me.

wide choice with relative ease of navigation on the site. Postage may be a little expensive

all well and good but when you finish an article delete it

The site inspires confidence for its presentation and for the choice of items, which is important, but the delivery time is quite long.

I ordered a book on 6.12. 2013!!!! that was available according to the online store by prepayment. After receiving payment on 12.12.2013, I was promised delivery within 6 to 9 days! The fact is that to this day (28.10.2014!!!! after more than 10 months) I have neither received my order nor my money has been transferred back (despite assurances of a return transfer and repeated sending of all data!!!!). Today I sent a final email with all the details to customer service. If I do not get my money back within the specified time, I will do the same as other ""reviewers"" and file a complaint and, if necessary, take further steps. If it had been possible I would not have given a star at all!!!! Hands off!!!!

Order placed on 2809. The 2910 3 mail announcing that I will receive the order under 6 to 12 days. On 0110 I receive an email indicating that 3 products are on order (so far so good). On 0310 I receive an e-mail indicating""We are waiting for a product which is currently being shipped by one of our suppliers"" with all the items ordered listed under""PRODUCTS IN STOCK"" and nothing under""PRODUCTS COMING SOON"". I hastily concluded that they had received everything. In the absence of an order, I call 0810 again. On 01010 I receive an answer indicating that the items that make up your order have been received at our warehouse. Your order will therefore be dispatched as soon as possible... Seeing nothing coming, I call 1410 again. Shortly afterwards I receive an email indicating that a product is missing... Knowing that on the 10th they said they had everything. Consequently I open a Paypal dispute. As if by a miracle, I received the following email on the following day Dear customer It appears that one of the products you ordered is unfortunately unavailable and we don't know when it will be available again: GUNZSB223 bottle 40 ml I'll have you prepare your order with the available products. As soon as the product is back in stock we will notify you by email. A coupon (V45127C13692P129186) has been generated for the amount of the unavailable product (3.99). You can use it to buy this product or for any new order. To use the coupon: - enter the customer area with your email and password on the customer area - prepare your order - enter the discount code (copy and paste to avoid typos) and validate Thank you for your understanding Service cl"" I'm sure I'll continue to be pigeonholed and I'll recommend them! Why not have a coffee at the local bar. Failing shipment on 1810 I escalate the dispute into a claim and then the order preparation process starts. After 1 month I finally have an almost complete delivery... In conclusion, thank you Paypal, but avoid 1001 maquettes because they have no respect for your privacy.

Fast order. No worries.

all well respected time excellent catalog. to try again

i recall the problem of the MBB-105 rated at 172nd that i received and which is at 132nd! This is mistakenly listed in your catalog. i've reported it but there's been no response. in fact, i don't want a 132nd, so what should i do with this model??? thank you for answering at

This time I'm a little less satisfiedbecause of the delivery time.

Hello I am still waiting for a package that I ordered on October 3 from 1001 maquetas.es. It is a Nissan GTR that was for a gift. Of course I have looked terrible since the birthday has already been celebrated two weeks ago and as of today October 22nd I still have not received it...they have not even given me the order number. They replied to some emails saying that my package had been sent but I still have no news about it. They don't reply to my requests anymore..... If they don't repair the damage and breach of their contract I will take whatever action I can n

An order placed not honored A refund still pending This site makes fun of the world Averted

The container: the cardboard box was too large for the contents: the model aircraft in kit form. The result was that the model box wandered around inside the cardboard box, because it was wedged in place by a crumpled sheet of kraft paper, insufficient in size to wedge the model box around its entire perimeter. You "" Here's another ultra-perfectionist customer who will never be satisfied "" Oh no! I'm very satisfied with the care taken in packing the models at another competitor's company, which of course doesn't use the same method of wedging its model boxes, ensuring impeccable peripheral wedging and therefore effective protection against shocks that the parcel may suffer during transport. However, I must emphasize the perfect speed of delivery. As for the 1200 scale model of the Super Constellation, I noticed something odd about the arrangement of the blades on the axis of rotation of the left and right propellers closest to the fuselage. Their angle to the axis of rotation of the propeller is not 90 degrees, but about 80 degrees towards the front, the other 2 propeller blades being correctly positioned. So the 2 internal motors have a blade that stands out from the others, no doubt to force me to give you a detailed report on it! On reflection, I wonder whether the manufacture of this propeller is not intentional from the design of the mould from which it will emerge, because on closer inspection and 100 times under the magnifying glass, this oddity is not the result of an accidental modification following mishandling or a shock due to a fall? The strangeness is accentuated by the fact that the symmetry (of each of the internal motors) is as perfect as necessary to conform strictly to the shape of the propellers on the full-size constellation, and who flies with this kind of offset blade? You've been served! My zealous or z'winged greetings to the choice

A very wide choice, and the quality of the products is spot on. One regret: there are no 74-gun ships at the 172nd in any of the markers.

It is a scam. I bought a plane to assemble in the ad it said: Plane to assemble and color with decals included and but paint and glue not included. They sent me with 5 days delay only the decals. I contacted them and after asking me for pictures of the package they were never heard from again. I researched my purchase and found out that the plane I had purchased was worth 230 euros and that they intentionally deleted the messages I had sent them to verify (prior to purchase) whether it was a decals or a plane to be built (their response was that it was a plane to be assembled and built). I after this experience have reported them to the POSTAL POLICE and will not efetuer more purchases with these people.

the site is well done. Good navigation. You won't get lost!

PRODUCT IN STOCK AND DELIVERY TIME ANNOUNCED BETWEEN 4 AND 6 DAYS WITH FOLLOW-UP COLISSIMO VERY BADLY INFORMED OF THE DELAY OF DELIVERY IN FACT 10 DAYS OF DELIVERY TIME SUPPOSEDLY BECAUSE OF YOUR SUPPLIER IT WOULD BE NECESSARY THAT YOUR SITE REALLY PUTS THE EXACT NUMBER OF PRODUCTS IN STOCK FOR WHAT IS THE PRODUCT NOTHING TO BE CRITICIZED

the order took about 14 days the only bad thing is that it did not have tracking number but it arrived well and I like it and I will order something else another day.

It will soon be 2 months (1608) since I ordered a F4U1-D Corsair at 132eme from 1001 Maquettes. Under an attractive sign and a site that falsely puts you in confidence, you're quickly fooled 1 product supposedly available and shipped within 4 to 6 days that you're still waiting for after almost 2 months a non-existent customer service (no phone) despite several requests for explanations by email that are only answered by pre-formatted automatic messages advising you that we'll get back to you as soon as possible. We're still waiting""sérieu"! to be avoided at all costs. To top it all off, they don't hesitate to send you advertising reminders for hypothetical future orders, offering you your next shipping costs when they're not even able to honor your initial order. Too kind. Oh yes, I almost forgot, the undelivered order was quickly cashed. Bi

It will soon be 2 months (1608) since I ordered a F4U1-D Corsair 132nd from 1001 Maquettes. Under an attractive brand name and a website that falsely gives you confidence, you're quickly fooled: 1 product supposedly available and dispatched within 4 to 6 days, which we're still waiting for after almost 2 months; non-existent customer service (no phone calls) despite several requests for explanations by e-mail, the only response being pre-formatted automatic messages telling you that we'll get back to you as soon as possible. We're still waiting""sérieu"! to be avoided at all costs. To top it all off, they don't hesitate to send you advertising reminders for hypothetical future orders, offering you your next shipping costs when they're not even able to honor your initial order. Too kind. Oh yes, I almost forgot: the undelivered order was quickly cashed. Bi

Recommended!!! I got 2 models well packaged and acceptable shipping speed

Order received in good time careful packaging

plenty of choice in all models

My grandson was looking for these toys and is very happy with them.

With slow mail, it takes a while for the parcel to arrive. But the pleasure of unpacking is well worth the wait.

Unfortunately, this rating is very poor. I ordered an AGM 109 kit in the last week of July 2014 and paid in advance. Then the wait began. Although I was able to track the shipment in the shipment tracking system, the last station where the parcel was stored simply did not deliver. I managed to contact DHL by telephone. In response, they told me when I would finally receive the parcel the next day. After seven weeks, I now held it in my hand. This extremely long delivery time was caused by the fact that my surname was misspelled although this was not my first order. Although I had described this problem to 1001modellbau several times, they only ever referred me to DHL, which transported the shipment. Even the cancellation of my order was ignored by 1001modellbau. I am no longer sure whether I will order anything from 1001modellbau again. Andreas