Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2014
Order fulfilled, correct delivery, albeit a little long.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 17/07/2014
Even after 10 days, the model I ordered and paid for has still not arrived. The delivery time was given as 6 to max. 9 days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2014
perfect shipment a little long
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 10/07/2014
i bought some RC nn ship anything just a very slow order too that magazine . and i am new in comerce RC ( i buy and sell ) and that site is not good for me because all mei order in stop .. sorry for my language i am not Italian to speak well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2014
Model ordered well received but more than 1 week in delivery time you have to be patient.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/07/2014
This is the first and last time I'm ordering from this site, which doesn't give a damn about the world and uses holidays or the post as an excuse. Order placed on June 23rd and it's now June 7th=)The product certainly comes from the other end of the planet on foot................... To be avoided urgently. I'm still waiting for my order to arrive................. I'm going to do a great advert on the social networks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2014
Hello I received the models I ordered within a very reasonable time. However, I would like to point out that the models made in Eastern Europe are of poorer quality than those made in the West, as are the explanations, which are still very vague.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/07/2014
I found this site almost by accident I must say that the package arrived to me quite immediately! without any problems. Very satisfied!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 02/07/2014
After placing an order I was told that the item was not available and was correctly refunded the amount paid. So very reliable. However, it would have been even better if I had known in advance that the item was out of stock.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2014
site 1001 maquettes a conseiller sérieux prix symp
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/06/2014
The selection of kits and accessories is fantastic but because their deliveries are slow because they use the postal service. If they had a courier option they would be about the best here in spain
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2014
Package received on time correct price
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/06/2014
So much for the modeler only mole a little expensive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/06/2014
My order placed on June 9, 2014 for my son's birthday has still not been delivered.Impossible to reach anyone at the phone No...? bizarre ... Wednesday is closed so I'll call again tomorrow, Thursday. Imagine my son's disappointment waiting! I will not recommend this site. Cordia
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2014
My father loved his gift! I just wish the delivery had been quicker.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 22/06/2014
I premise that my situation started by placing an order on 200514 has yet to be concluded...on 2105 I made the transfer and on 2605 they wrote me:"" YOUR ORDER IS READY YOU CAN ACCESS THE TRACKING OF YOUR SHIPMENT."" As well as' after my reminders as I could not find the said tracking and on the site gave my order still in processingthe day 0306 found this excuse that I have also read on other posts : "" FOLLOWING THE ERROR OF A SUPPLIER WE ARE ALWAYS WAITING FOR THE ITEM"": but how? Wasn't my order already ready? And then when I had made it the item in question was available even reported 4! 0806:"" THE PRODUCT IS SOLD OUT AND YOUR ORDER CANCELLED. WE WILL REFUND YOU AS SOON AS POSSIBLE."" Only after 3 more days they asked for my information to make the transfer and the next day I sent it to them punctually. the 1606:""THE REFUND SHOULD BE MADE TODAY OR IN THE NEXT DAYS"" . Of course the SHOULD was a must since to date (220614) I have not received anything yet and their response time to my emails has always been biblical. I hope the situation will be resolved as soon as possible since it has now been a month since my payment and two weeks since they said I would be refunded.... Conclusion:never had a worse experience even remotely comparable!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/06/2014
Very good first purchase.the only downside is the time of preparation and shipping.the good thing the amount of jewelry impossible to find.totally recommended.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/06/2014
rubbish service crap service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/06/2014
rubbish service crap service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2014
product arrived on time no p
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2014
Order with tracking sent on time, but rather long delay
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/06/2014
I placed my order on May 29, 2014, today is June 12, 2014, and I still haven't received anything. What's more, some CHRONOPOST delivery drivers systematically put a delivery notice on the pretext that I'm absent (whereas most of the time I'm at home).
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 11/06/2014
The truth is that it is a good service at a reasonable price they provide data and shipping dates with a huge stock where you can find items that do not appear on other sites. It is interesting to have this reference
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Verified Buyer
Rating: 1 out of 5
following a purchase from 10/06/2014
WORST INTERNET PURCHASE EVER This company is apparently strictly a 'middleman' that does not warehouse its products except in very few rare cases if you read any other reviews or take my impression. At no time did they have a clue as to my order status, location of said order, or real time stock quantities. Customer service is automated, with canned responses, and few and random. I should have been clued by their policy of charging for the item when ordered, not when shipped, so you have no option to cancel or refund an order after no contact or response after an extended wait period. If you use them expect double the wait for shipping and handling (items ship to them and then to you) and notice fluctuating site pricing. It took my order three weeks to arrive, and they said it was crossing the Atlantic the day before it was dropped on my porch on the US west coast. Most of their stock is sold to the public directly through the manufacturers. Good luck.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/06/2014
WORST INTERNET PURCHASE EVER This company is apparently strictly a 'middleman' that does not warehouse its products except in very few rare cases if you read any other reviews or take my impression. At no time did they have a clue as to my order status, location of said order, or real time stock quantities. Customer service is automated, with canned responses, and few and random. I should have been clued by their policy of charging for the item when ordered, not when shipped, so you have no option to cancel or refund an order after no contact or response after an extended wait period. If you use them expect double the wait for shipping and handling (items ship to them and then to you) and notice fluctuating site pricing. It took my order three weeks to arrive, and they said it was crossing the Atlantic the day before it was dropped on my porch on the US west coast. Most of their stock is sold to the public directly through the manufacturers. Good luck.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2014
Leggi quanto dichiarato qui sopra
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2014
Good catch-up after a bad first experience. The free shipping on this shipment makes up for it. The problem is that I think there's a problem with the email communication of the order status. The 1st time I received several extremely contradictory emails about my order and now I've received 2 emails on the same day 3 hours apart telling me that my order has been dispatched. I don't think it's been dispatched twice... :) . To be reviewed, otherwise all good this
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/06/2014
On-time delivery and in excellent packaging. The purchase was the subject of a gift and the recipient was satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2014
Magnificent metal miniatures to complete my grandson's collection. Too bad the French tanks from 39-45 are missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2014
Hello! Good news: the letter carrier has just come! The 1001 Maquettes parcel is in the box.... of course! Everything OK Good service, reasonable delivery times, good follow-up... Brav
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/05/2014
I am very satisfied with the processing of my order, but I was only lucky to receive the parcel when it was delivered. The parcel did not have my full address on it. The postal worker found me in his database and then reached me personally, otherwise the parcel would have been returned. So only with a lot of luck.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2014
with only one order my opinion wouldn't be worth much
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 27/05/2014
HAS MANY OF THE THINGS I NEED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2014
Very wide choice on the catalogue""aviation"" good communication in case of dispute. I would recommend them.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/05/2014
Having placed one order and being satisfied I will not delay in making more purchases. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2014
Not enough choice in recent sports cars lacks a forum on model building. It would be better to be able to choose your brand of paint with equivalent references between brands. Otherwise great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2014
the service is reliable and the quality top-notch - definitely worth recommending, it all depends on the manufacturer's brand.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/05/2014
Good price.fast shipping
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/05/2014
Excellent sitoda recommend.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 22/05/2014
Rubbish. Utter, unutterable rubbish. Their internet stock levels are a fiction. Their emails re unavailability do not agree with the items they actually send nor with later emails they send. When they do send something, they send the wrong items. Perhaps next time they should make sure the guide dog is awake when picking stock how an American landing craft can look like a Tiger II I don't know clever German camouflage I suspect. Avoid this firm like the plague. My advice is to buy from (external reference) in the UK. I will from now on.
Response from 1001hobbies
Hello Glenn, We apologize for the inconvenience, I sent you an email concerning this issue. Best regards, The 1001modelkits team