Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/05/2014
Rubbish. Utter, unutterable rubbish. Their internet stock levels are a fiction. Their emails re unavailability do not agree with the items they actually send nor with later emails they send. When they do send something, they send the wrong items. Perhaps next time they should make sure the guide dog is awake when picking stock how an American landing craft can look like a Tiger II I don't know clever German camouflage I suspect. Avoid this firm like the plague. My advice is to buy from (external reference) in the UK. I will from now on.
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Response from 1001hobbies
Hello Glenn, We apologize for the inconvenience, I sent you an email concerning this issue. Best regards, The 1001modelkits team
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/05/2014
I can not comment on the model because as of today I have not yet received it. When I receive it, I will send you my opinion.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 11/05/2014
More than 17 days waiting for the order without any explanation from 1001 maquet
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/05/2014
I have purchased on more than one occasion the prices are market prices fast shipping and normal cost. Safe and reliable site
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/05/2014
An easy way to find all materials without leaving home
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/05/2014
Very satisfied with very fast delivery!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2014
Available to listen to us clear precise deadline met ... what to ask d
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 26/04/2014
Never again the company 1001 modellbau I have paid and got nothing more capitalistic is not possible. Helmut Seichter Erfurt.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 07/04/2014
Order placed on 2801 also paying extra to have expedited shipping part of the goods received on 2802 after continuous requests for timelines and explanations about the lentency of the supply. Last product of the order arrived on 0404 after my express request to receive at least the products in stock. Only explanation received ""error on the part of one of our suppliers"" and uan promise of discount on next shipping charges. Final verdict very bad no comprehensive explanation received luckily I had chosen express shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2014
Company that keeps its promises. No unpleasant surprises, even if some delivery times are a little long (standard rate). Chronopost is more expensive but much faster. A good choice of models and many references available.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2014
Hello It would be interesting to have more details on certain products. Example with what I have just ordered (Faller road). I had to go to another site to get information about length and width. Despite this, the information was not good and I don't have enough. Domm
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2014
I received my order as expected within 10 days. The material is as ordered. When I have needs I will not hesitate to consult them. see you soon.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 03/04/2014
Unfortunately, the prices are exorbitant and the selection is too small for my needs.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/04/2014
Excellent site for modelers of various experience levels. Large variety of models that can satisfy almost any search. Since online sales reach a very large audience they could keep the prices a little lower but you can also find the unobtainable from them. Fast shipping and perfect packaging.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 31/03/2014
this very well models that I can not find and that I ask in stores and after months of waiting do not arrive here I find them and at a good price but I think they should replace some unavailable that are very much in demand.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/03/2014
First purchase on this site and disappointing
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/03/2014
Hello ! It's all in the title... Fabien LENFANT 4 impasse dupleix 62480 le portel
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/03/2014
I have nothing in particular to say only that I received on time with excellent packaging the item I requested . nothing more.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/03/2014
waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!
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Response from 1001hobbies
Hello Arik, There was an issue with the product you ordered. This caused a delay but we cancelled the order and refunded you as you asked us. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/03/2014
waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!
Response from 1001hobbies
Hello Arik, There was an issue with the product you ordered. This caused a delay but we canceled the order and refunded you as you asked us. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2014
Still waiting for delivery ... 8 days after shipment notification e-mail. Order placed on 0503 and received on 1
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2014
I paid and received nothing tvisarl@wanadoo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2014
Package conforms to order, packaging and tracking very good. Only downside: relatively long lead time (almost 2 weeks) even though the items were available... point to improve
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2014
Serious siteno problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2014
Order conformed, received fairly quickly. Very large choice of models
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/03/2014
No orders delivered to date
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 06/03/2014
Order placed and paid on February 22 today March 6 is still in processing. Sent email but no one shows up!!!!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/03/2014
Very well taken care of, I asked myself that it will not be the last, although now I select the models to assemble according to a criterion of placing them by theme.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 04/03/2014
Good afternoon MRW has not left us any notice or contacted us at any time. I honestly don't believe anything they tell me. This afternoon I will go to the office to see if the order arrived or not.... And let's see how long it takes for them to return an order of this type.... I don't want this order anymore. What I want is MY money back NOW! If I didn't post the comment I would have never heard back from you. Gentlemen, it's been almost two months and you should be ashamed of yourselves! Fidel. Today March 13 I try again to contact 1001maquetas. by this way because they have not contacted me nor have I received the order nor have they returned my money. I think it's enough of so much teasing. This situation is unacceptable! I truly believe that I have been swindled and therefore I am forced to initiate a claim through the official channels. Below users can read the first message sent through this channel. I have paid for something that I have not received. Of course I paid for the order, i.e. I paid for nothing. I have tried to contact 1001maquetas several times without success. The only thing I have left before initiating a claim through the official channels is to explain my problem here to see if someone from the company sees it and contacts me. For that person I leave the order number: 32709. And the order was validated on January 23rd. Let's see if I have luck and soon I can write again that everything has been solved. F
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2014
well-packaged products and fast, on-time delivery. This is not the case for all mail-order make-up stores.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2014
the colors correspond exactly to the models with the corresponding numbers, and they look great. What's more, you can get them for less.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/02/2014
incomplete order no answer after cont
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2014
Too bad you can't get a tracking number for economy parcels.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2014
This site is a real landmark for enthusiasts, who can find what is no longer available in physical shops..... Shipping is fast, even if the charges seem a bit expensive. To be recommended
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 27/02/2014
Order placed on Feb 10 and immediately paid by credit card on Feb 25 I am notified that the item is no longer available and that I will be refunded the amount. I ask for a credit note x make another purchase and no response is given to me.... Not first but certainly last purchase I make on this site. Previous purchases of available material have also been very slow to arrive!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2014
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2014
fast, clean and professional
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 26/02/2014
Order placed on 19-02-2014 as of 26 -02-2014 I still don't know anything.Emails of explanations sent with no response of course.The order still appears to be in processing and no tracking number has been provided to me. At least they would deign to tell me whether my package has left or not. First and last time I buy here!!!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2014
parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/02/2014
parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.