Customer reviews of 1001hobbies

My order placed on June 9, 2014 for my son's birthday has still not been delivered.Impossible to reach anyone at the phone No...? bizarre ... Wednesday is closed so I'll call again tomorrow, Thursday. Imagine my son's disappointment waiting! I will not recommend this site. Cordia

My father loved his gift! I just wish the delivery had been quicker.

I premise that my situation started by placing an order on 200514 has yet to be concluded...on 2105 I made the transfer and on 2605 they wrote me:"" YOUR ORDER IS READY YOU CAN ACCESS THE TRACKING OF YOUR SHIPMENT."" As well as' after my reminders as I could not find the said tracking and on the site gave my order still in processingthe day 0306 found this excuse that I have also read on other posts : "" FOLLOWING THE ERROR OF A SUPPLIER WE ARE ALWAYS WAITING FOR THE ITEM"": but how? Wasn't my order already ready? And then when I had made it the item in question was available even reported 4! 0806:"" THE PRODUCT IS SOLD OUT AND YOUR ORDER CANCELLED. WE WILL REFUND YOU AS SOON AS POSSIBLE."" Only after 3 more days they asked for my information to make the transfer and the next day I sent it to them punctually. the 1606:""THE REFUND SHOULD BE MADE TODAY OR IN THE NEXT DAYS"" . Of course the SHOULD was a must since to date (220614) I have not received anything yet and their response time to my emails has always been biblical. I hope the situation will be resolved as soon as possible since it has now been a month since my payment and two weeks since they said I would be refunded.... Conclusion:never had a worse experience even remotely comparable!

Very good first purchase.the only downside is the time of preparation and shipping.the good thing the amount of jewelry impossible to find.totally recommended.

rubbish service crap service

rubbish service crap service

product arrived on time no p

Order with tracking sent on time, but rather long delay

I placed my order on May 29, 2014, today is June 12, 2014, and I still haven't received anything. What's more, some CHRONOPOST delivery drivers systematically put a delivery notice on the pretext that I'm absent (whereas most of the time I'm at home).

The truth is that it is a good service at a reasonable price they provide data and shipping dates with a huge stock where you can find items that do not appear on other sites. It is interesting to have this reference

WORST INTERNET PURCHASE EVER This company is apparently strictly a 'middleman' that does not warehouse its products except in very few rare cases if you read any other reviews or take my impression. At no time did they have a clue as to my order status, location of said order, or real time stock quantities. Customer service is automated, with canned responses, and few and random. I should have been clued by their policy of charging for the item when ordered, not when shipped, so you have no option to cancel or refund an order after no contact or response after an extended wait period. If you use them expect double the wait for shipping and handling (items ship to them and then to you) and notice fluctuating site pricing. It took my order three weeks to arrive, and they said it was crossing the Atlantic the day before it was dropped on my porch on the US west coast. Most of their stock is sold to the public directly through the manufacturers. Good luck.

WORST INTERNET PURCHASE EVER This company is apparently strictly a 'middleman' that does not warehouse its products except in very few rare cases if you read any other reviews or take my impression. At no time did they have a clue as to my order status, location of said order, or real time stock quantities. Customer service is automated, with canned responses, and few and random. I should have been clued by their policy of charging for the item when ordered, not when shipped, so you have no option to cancel or refund an order after no contact or response after an extended wait period. If you use them expect double the wait for shipping and handling (items ship to them and then to you) and notice fluctuating site pricing. It took my order three weeks to arrive, and they said it was crossing the Atlantic the day before it was dropped on my porch on the US west coast. Most of their stock is sold to the public directly through the manufacturers. Good luck.

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Good catch-up after a bad first experience. The free shipping on this shipment makes up for it. The problem is that I think there's a problem with the email communication of the order status. The 1st time I received several extremely contradictory emails about my order and now I've received 2 emails on the same day 3 hours apart telling me that my order has been dispatched. I don't think it's been dispatched twice... :) . To be reviewed, otherwise all good this

On-time delivery and in excellent packaging. The purchase was the subject of a gift and the recipient was satisfied

Magnificent metal miniatures to complete my grandson's collection. Too bad the French tanks from 39-45 are missing.

Hello! Good news: the letter carrier has just come! The 1001 Maquettes parcel is in the box.... of course! Everything OK Good service, reasonable delivery times, good follow-up... Brav

I am very satisfied with the processing of my order, but I was only lucky to receive the parcel when it was delivered. The parcel did not have my full address on it. The postal worker found me in his database and then reached me personally, otherwise the parcel would have been returned. So only with a lot of luck.

with only one order my opinion wouldn't be worth much

HAS MANY OF THE THINGS I NEED

Very wide choice on the catalogue""aviation"" good communication in case of dispute. I would recommend them.

Having placed one order and being satisfied I will not delay in making more purchases. Thank you

Not enough choice in recent sports cars lacks a forum on model building. It would be better to be able to choose your brand of paint with equivalent references between brands. Otherwise great

the service is reliable and the quality top-notch - definitely worth recommending, it all depends on the manufacturer's brand.

Good price.fast shipping

Excellent sitoda recommend.

Rubbish. Utter, unutterable rubbish. Their internet stock levels are a fiction. Their emails re unavailability do not agree with the items they actually send nor with later emails they send. When they do send something, they send the wrong items. Perhaps next time they should make sure the guide dog is awake when picking stock how an American landing craft can look like a Tiger II I don't know clever German camouflage I suspect. Avoid this firm like the plague. My advice is to buy from (external reference) in the UK. I will from now on.

Rubbish. Utter, unutterable rubbish. Their internet stock levels are a fiction. Their emails re unavailability do not agree with the items they actually send nor with later emails they send. When they do send something, they send the wrong items. Perhaps next time they should make sure the guide dog is awake when picking stock how an American landing craft can look like a Tiger II I don't know clever German camouflage I suspect. Avoid this firm like the plague. My advice is to buy from (external reference) in the UK. I will from now on.

I can not comment on the model because as of today I have not yet received it. When I receive it, I will send you my opinion.

More than 17 days waiting for the order without any explanation from 1001 maquet

I have purchased on more than one occasion the prices are market prices fast shipping and normal cost. Safe and reliable site

An easy way to find all materials without leaving home

Very satisfied with very fast delivery!

Available to listen to us clear precise deadline met ... what to ask d

Never again the company 1001 modellbau I have paid and got nothing more capitalistic is not possible. Helmut Seichter Erfurt.

Order placed on 2801 also paying extra to have expedited shipping part of the goods received on 2802 after continuous requests for timelines and explanations about the lentency of the supply. Last product of the order arrived on 0404 after my express request to receive at least the products in stock. Only explanation received ""error on the part of one of our suppliers"" and uan promise of discount on next shipping charges. Final verdict very bad no comprehensive explanation received luckily I had chosen express shipping.

Company that keeps its promises. No unpleasant surprises, even if some delivery times are a little long (standard rate). Chronopost is more expensive but much faster. A good choice of models and many references available.

Hello It would be interesting to have more details on certain products. Example with what I have just ordered (Faller road). I had to go to another site to get information about length and width. Despite this, the information was not good and I don't have enough. Domm

I received my order as expected within 10 days. The material is as ordered. When I have needs I will not hesitate to consult them. see you soon.

Unfortunately, the prices are exorbitant and the selection is too small for my needs.