Customer reviews of 1001hobbies

Excellent site for modelers of various experience levels. Large variety of models that can satisfy almost any search. Since online sales reach a very large audience they could keep the prices a little lower but you can also find the unobtainable from them. Fast shipping and perfect packaging.

this very well models that I can not find and that I ask in stores and after months of waiting do not arrive here I find them and at a good price but I think they should replace some unavailable that are very much in demand.

First purchase on this site and disappointing

Hello ! It's all in the title... Fabien LENFANT 4 impasse dupleix 62480 le portel

I have nothing in particular to say only that I received on time with excellent packaging the item I requested . nothing more.

waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!

waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!

Still waiting for delivery ... 8 days after shipment notification e-mail. Order placed on 0503 and received on 1

I paid and received nothing tvisarl@wanadoo.

Package conforms to order, packaging and tracking very good. Only downside: relatively long lead time (almost 2 weeks) even though the items were available... point to improve

Serious siteno problem.

Order conformed, received fairly quickly. Very large choice of models

No orders delivered to date

Order placed and paid on February 22 today March 6 is still in processing. Sent email but no one shows up!!!!

Very well taken care of, I asked myself that it will not be the last, although now I select the models to assemble according to a criterion of placing them by theme.

Good afternoon MRW has not left us any notice or contacted us at any time. I honestly don't believe anything they tell me. This afternoon I will go to the office to see if the order arrived or not.... And let's see how long it takes for them to return an order of this type.... I don't want this order anymore. What I want is MY money back NOW! If I didn't post the comment I would have never heard back from you. Gentlemen, it's been almost two months and you should be ashamed of yourselves! Fidel. Today March 13 I try again to contact 1001maquetas. by this way because they have not contacted me nor have I received the order nor have they returned my money. I think it's enough of so much teasing. This situation is unacceptable! I truly believe that I have been swindled and therefore I am forced to initiate a claim through the official channels. Below users can read the first message sent through this channel. I have paid for something that I have not received. Of course I paid for the order, i.e. I paid for nothing. I have tried to contact 1001maquetas several times without success. The only thing I have left before initiating a claim through the official channels is to explain my problem here to see if someone from the company sees it and contacts me. For that person I leave the order number: 32709. And the order was validated on January 23rd. Let's see if I have luck and soon I can write again that everything has been solved. F

well-packaged products and fast, on-time delivery. This is not the case for all mail-order make-up stores.

the colors correspond exactly to the models with the corresponding numbers, and they look great. What's more, you can get them for less.

incomplete order no answer after cont

Too bad you can't get a tracking number for economy parcels.

This site is a real landmark for enthusiasts, who can find what is no longer available in physical shops..... Shipping is fast, even if the charges seem a bit expensive. To be recommended

Order placed on Feb 10 and immediately paid by credit card on Feb 25 I am notified that the item is no longer available and that I will be refunded the amount. I ask for a credit note x make another purchase and no response is given to me.... Not first but certainly last purchase I make on this site. Previous purchases of available material have also been very slow to arrive!

Fast delivery

fast, clean and professional

Order placed on 19-02-2014 as of 26 -02-2014 I still don't know anything.Emails of explanations sent with no response of course.The order still appears to be in processing and no tracking number has been provided to me. At least they would deign to tell me whether my package has left or not. First and last time I buy here!!!!!!!

adapted and aesthetic

parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.

parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.

fast and perfect shipment but sometimes some delays due to restocking ..... the after-sales service is nevertheless present and charming . A very good service to glo

Quite happy for all purchases except the first time when the figurines were indicated as being in stock when they were not and I had to order other different ones and not necessarily what I was interested in. Stocks run out very quickly and some items take a long time to be restocked. I trust the site to

I benefited from free delivery. Fortunately, the products on offer are among the most expensive on the market.

My case is simple, I order two models and I only get one of them. I tried to contact them explaining the problem and I have not had any response .... and it has been 10 days. Given this lack of response, I do not recommend anyone to buy any item through this website.

I'm not happy with 1001 maquettes. I placed my order on January 31st and it hasn't been delivered, even though my account has been debited...

Reasonable delivery time Perfect packaging Would recommend

Beautiful models! Just a week late, but it doesn't matter

All went well

They have difficult items. A bit expensive shipping costs to Spain.

Nearly 10 days after the order still nothing received after more than 2h30 of telephone waiting enamelled of several hang-ups to the systematic nose one deigns finally to speak to me by making me well understand that I e them ..... Unacceptable sales and delivery behaviour. Ghostly after-sales service, abusive shipping costs, in short, a seller to be avoided. Pay him preferably with paypal in case of problem possibility to open a dispute is to hope for a refund If the package is lost. With paypal, if a dispute arises, the seller must provide proof of shipment. However, 1001 shipments seem to be random and not their main concern, so taking a few precautions is essential, and it's not over yet. After 2 complaints, 1 phone call and 1 e-mail, they promise delivery but forget to say when. I'm afraid I've invested too much and never receiving my model seems extremely risky.

I am happy with my order. Well packaged. I only regret the delay a little long for my taste but it is still largely supporta

out of three planes bought two are without the plastics for the cabin windows shameful!!!! I will NEVER buy anything again!!!