Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2013
Plenty of choice But on a reference Tamyia polishing paste received another brand . But I'll recommend it with confidence.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/02/2013
YOU ARE A RIP OFF COMPANY I ORDERED A HELICOPTER FOR MY GRANDSON THAT COST ME 29.99 AND I RECEIVED THREE LITTLE PLANES THAT I COULD OF BOUGHT AT THE DOLLAR STORE FOR ONE DOLLAR. WHEN I CALLED TO TALK TO CUSTOMER SERVICE, THE CUSTOMER SERVICE REP ONLY SPOKE IN FRENCH AND DID NOT UNDERSTAND ENGLISH, THEN SHE HUNG UP ON ME. I WILL NEVER BUY FROM YOUR SITE EVER AGAIN.
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Response from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer: I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/02/2013
YOU ARE A RIP OFF COMPANY I ORDERED A HELICOPTER FOR MY GRANDSON THAT COST ME 29.99 AND I RECEIVED THREE LITTLE PLANES THAT I COULD OF BOUGHT AT THE DOLLAR STORE FOR ONE DOLLAR. WHEN I CALLED TO TALK TO CUSTOMER SERVICE, THE CUSTOMER SERVICE REP ONLY SPOKE IN FRENCH AND DID NOT UNDERSTAND ENGLISH, THEN SHE HUNG UP ON ME. I WILL NEVER BUY FROM YOUR SITE EVER AGAIN.
Response from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer : I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
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Verified Buyer
Rating: 1 out of 5
following a purchase from 12/02/2013
8 weeks from purchase to delivery My credit card was charged 29Dec12, and my order arrived 10Feb13. 1001modelkits claimed a delay in their supply chain, but all I ordered was 15 1oz Tamiya paint jars. I will never order from them again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/02/2013
1001 had what I needed at a reasonable price! I needed some Aber treadplate and 1001 Models had it in stock. The real irony is the North American importer for Aber lives a mile away but was out of stock at the moment. The delivery speed was resonable with no undue Customs hiccups coming across the Canadian border (and minimal snow delay as well). Satisfied first tim customer, I've bookmarded the site for future supplies. Cheers,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/02/2013
8 weeks from purchase to delivery My credit card was charged 29Dec12, and my order arrived 10Feb13. 1001modelkits claimed a delay in their supply chain, but all I ordered was 15 1oz Tamiya paint jars. I will never order from them again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/02/2013
here's my order that I didn't receive: Horsa Mk.I Troop transport glider. Includes British paratroopers 135 - Master Box aircraft model and here is what I received: figurine soviet tank crew et toujours pas de reponse quand je telephone la personne en ligne n'ai pas competente pour me repondre c'est inadmissible d'autant plus que je suis en création d'un blog qui seras suivi d'un club maquettiste dio dans l'essonne j'en ai commander pour 500 euro a verlinden usa tout est arriver sous 8 jours (super) et 300 chez tonyshop 200 chez azimut pour le reste vue les circonstances ce ne seras pas chez vous.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2013
1001 had what I needed at a reasonable price! I needed some Aber treadplate and 1001 Models had it in stock. The real irony is the North American importer for Aber lives a mile away but was out of stock at the moment. The delivery speed was resonable with no undue Customs hiccups coming across the Canadian border (and minimal snow delay as well). Satisfied first tim customer, I've bookmarded the site for future supplies. Cheers,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2013
Correct delivery times and impeccable online tracking - nothing to complain about, don't lose the rhythm.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2013
Good seller.but delivery was a bit long...Otherwise RA
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2013
DO YOU HAVE TO BE OUT OF THE ORDINARY TO HAVE A VALID OPINION? DO YOU HAVE TO SOUND LIKE A MARTIAN TO BE HEARD? DO EVERYDAY WORDS HAVE NO VALUE BECAUSE THEY ARE UTTERED WITH SIMPLICITY? ARE WE ON THE VERGE OF A DICTATORSHIP OF BLING BLING OR OVER-THINKING? SERIOUSLY, SO FAR I HAVEN'T HAD ANY PROBLEMS IN 3 OR 4 MONTHS. BUT WHAT RELIABLE TOOL COULD DIAGNOSE A HIATUS IN A LOGISTICS CHAIN IN TERMS OF POSSIBLE FUTURE RISKS?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/02/2013
I placed an order for two items after a reminder 10 days later and still had not received the parcel. After the 3rd message, I was told that one item was not available in the color I had ordered. Having accepted, I received my parcel but I only had one article out of two. I was told that they didn't know when it would be available. I was therefore charged on the date of my order and to this day there is still no sign of life from customer service. I strongly advise against ordering
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2013
A very good site for all types of model making, especially historical figurines. Delivery is
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Verified Buyer
Rating: 4 out of 5
following a purchase from 31/01/2013
A dependable dealer. This is the second order i have placed with this vendor and would do business with them again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2013
A dependable dealer. This is the second order i have placed with this vendor and would do business with them again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2013
the site is well designed, although the search engines are sometimes complicated. delivery times can take a few days, but I've never had any unpleasant surprises. The prices are interesting for some products, well above the market price for others. To be recommended, but it's necessary to
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/01/2013
order 13652 for my son Luc 12 years. ordered 5 penceaux two models and paint well received except there is just 1 brush. Reclamé reponse: c'est toujours vendu seul. Bizarre because the foto was well 5 and or 3 brushes for 2.60 approximately. I return to the site and surprise ........ fotos of brushes times 5 or faith 3 have disappeared. How can you rearrange my trust? cordially I Bur
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/01/2013
The payment was made to France as far as I can remember. That confused me a bit. However, the goods arrived relatively quickly as I didn't pay by credit card or direct debit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2013
very competitive prices with a large choice of products
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 24/01/2013
Ordered on 10.01. Confirmation of receipt of payment on 12.01. (so far great!) but only on 17.01. the notification that the items have been shipped. This is ok so far but not a top value. If items are not immediately available, a notification to the customer would be desirable. All in all, I will certainly not have ordered for the last time). Unfortunately, the majority of my orders (and those of well-known model makers) go to other dealers who offer the same items at significantly lower prices. The price difference of items I recently ordered from other stores ranges from insignificant to unbelievable. insignificantly similar price Aires cockpit for 1499€ - other store as well - ordered from 1001modellbau unbelievable Tamiya item for 3299€ - ordered from other store for 1895€ - Tamya recommendation: 2350 $ (Attention: Dollar) - I don't even pay the difference in a store with good advice and provided coffee! Italeri article for 2199€ - ordered from another store for 1495€ Conclusion - absolutely praiseworthy huge selection especially for scaffolding sets (here also comparable prices). - fast confirmation of receipt of payment with prepayment (that makes a good gut feeling) - relatively fast shipping - unfortunately clearly too expensive for kits (sometimes almost double the price compared to the competition) ... this messes up many orders that would end up with you at a comparable price because I (and also model building colleagues) would place them with the scaffolding parts Since the price is no secret and everything else is serious, there are still 4 stars.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2013
NO PROBLEM. SERIOUS. KEEP UP THE GOOD WORK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2013
I'd like to add a little something to my assessment. I've just read a number of comments and I've noticed that customer service very often tends to blame the end-of-year festivities for delays. However, as far as I'm concerned, my order was placed after the festivities and delivery still took 15 days.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/01/2013
After several orders for products supposedly""available"" it turns out that on 1001maquettes these products are not in stock! This is regrettable, and in the end delays are lengthened. Shipping costs are exorbitant! Paying €890 plus shipping to receive a bubble envelope with your products in it is, in my opinion, taking the piss!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2013
Complete order arrived safely. Delivery times sometimes a little long, but extensive choice of accessory models.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/01/2013
Item was delivered well after it was promised and horrible customer service I ordered a model to be delivered for the holidays, and it ended up being delivered a couple of weeks late. Attempted to contact the seller several times without response. Do not recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2013
very good presentation of the siteeasily find all brands and ladders.packaging well received and well protected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2013
Beautiful reproductions of Allied soldiers on the axis and very rare Difficult""cutting"" on the other hand Delivery on time in perfect condition
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2013
Item was delivered well after it was promised and horrible customer service I ordered a model to be delivered for the holidays, and it ended up being delivered a couple of weeks late. Attempted to contact the seller several times without response. Do not recommend.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/01/2013
Unreliable and Unavailable 1001models is a horrible company that does not return e-mails or voice mails for weeks. They listed a model on their site with no mention that it was unavailable, then they e-mailed me it would ship in a few days, when in truth it was actually out of stock. After numerous e-mails and voice mails I finally got a note stating it was out of stock. This company is horrible do not do business with them. Oh and after I canceled this model order not once but twice they still shipped it 2 weeks later.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/01/2013
See below I ordered something as shown on the website, the order was acknowledged, then sent (after some unspecified delay), and I received it pretty much as I had expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2013
See below I ordered something as shown on the website, the order was acknowledged, then sent (after some unspecified delay), and I received it pretty much as I had expected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2013
Not very happy with this order! I would not renew. Long wait! When I visited another mail-order site, I saw the same model from the same brand at 40% less, plus shipping of
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2013
Good choice etc etc
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2013
Unreliable and Unavailable 1001models is a horrible company that does not return e-mails or voice mails for weeks. They listed a model on their site with no mention that it was unavailable, then they e-mailed me it would ship in a few days, when in truth it was actually out of stock. After numerous e-mails and voice mails I finally got a note stating it was out of stock. This company is horrible do not do business with them. Oh and after I cancelled this model order not once but twice they still shipped it 2 weeks later.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/01/2013
I won't do business with them again! I made an online purchase. I was under the impression it was being shipped from overseas. I was charged excessive shipping fees (more than the item cost). It was shipped from within the states. It arrived broken. I emailed them with my concerns and asked for a reply. Never received a reply!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2013
Product conforms to order but delivery time a little long (15 days)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2013
Nice product, the 1 18 emes scale is great for small details.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/01/2013
I won't do business with them again! I made an online purchase. I was under the impression it was being shipped from overseas. I was charged excessive shipping fees (more than the item cost). It was shipped from within the states. It arrived broken. I emailed them with my concerns and asked for a reply. Never received a reply!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2013
the parcel arrived without problem the contents were in good condition nothing to complain about just the delivery a little long but with the holidays otherwise everything is fine
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 15/01/2013
After a few stomach aches regarding orders from abroad, my negative expectations were not confirmed. The only thing that was a bit annoying was the foreign bank transfer with its endless chains of numbers. The model was also delivered within a reasonable time. I will order from 1001Maquettes again.
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