Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2012
Items agreed in good condition but delivery time a little long but no more. Result bi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2012
The site is pleasant to visit, the product range is abundant and very often the prices are among the lowest on the market. Communication with sales staff is good. A small error concerning delivery times: items shown as being in stock on the site require a few days before dispatch (order relayed to the supplier). Shipping is therefore not immediate, even though the order appears to be processed. That said, a very conclusive first experience
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2012
In terms of communication and speed of delivery, nothing to complain about. The only drawback is that, despite the rigid cardboard packaging, the box containing my model arrived dented and therefore damaged at two corners, which is a bit messy for a gift. The fault lies more with the carrier than with the merchant site, but it would be a good idea to think about stronger packaging.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/07/2012
Handling takes ffffoooorrreeevvveeerrrr I live close to wherever 1001modelkits ships from in Detroit, and because of the short, one-day mail turn-around I can tell how long they take to prep and ship a tiny (three glass bottles) order. Roughly a week, if not a tad more. Way too long to prep an order, unless you're offsetting that with free shipping.
Response from 1001hobbies
Dear sir, THe items are pre-shipped from Europe, which explains the longer shipping times. We usually ship in 10-12 days wherever in the US. Best regards, 1001 Modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2012
Handling takes ffffoooorrreeevvveeerrrr I live close to wherever 1001modelkits ships from in Detroit, and because of the short, one-day mail turn-around I can tell how long they take to prep and ship a tiny (three glass bottles) order. Roughly a week, if not a tad more. Way too long to prep an order, unless you're offsetting that with free shipping.
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Response from 1001hobbies
Dear sir, THe items are pre-shipped from Europe, which explains the longer shipping times. We usually ship in 10-12 days wherever in the US. Best regards, 1001 Modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2012
After a lot of searching for a certain type of decals for British Shermans, I found what I wanted on 1001 maquettes. From order to delivery, no waiting. Fast on apprehc
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 20/07/2012
Easy to use, good overview and quick processing. The prices are a bit too high so no 5 stars.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2012
Very satisfied with the way the order was handled
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2012
very good and relatively fast
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 10/07/2012
Perfect processing and great service. Responds very quickly to e-mails. The only small minus point is the long delivery time!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2012
Very good impression
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/07/2012
Dear Madam Dear Sir A few weeks ago I made a huge purchase from you: more than 2025 items for more than 570€ None of the items were delivered within the time limits presented. Furthermore, although an item was available on your site but not really, I was issued a credit note without ever being offered a refund.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2012
Very good, but delivery time a bit long. And it was not specified if the figurines were to be painted.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2012
Clear website, easy to order and quickly processed. Delivery time a little long, perhaps due to the type of model chosen.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2012
I find the site well constructed, with facilities for searching for models according to a number of different criteria. Order processing is fairly quick and without any major problems. A very good site for all budding modelers as well as novices in the field.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/06/2012
I ordered etched parts for Willys Jeep 1:24 from 1001 Modellbau by bank transfer, everything is satisfactory so far but the delivery time of 3 weeks is a bit too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2012
The delivery is excessively long. More than 15 days between the time I placed the order and the time I received the package. That seems a bit excessive. But the products correspond well to their descriptions. I recommend it if you're not ready to buy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2012
Correct and satisfactory service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2012
Fast delivery and lots of choice. However, some well-known models, such as the Toyota Yari, are missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2012
malgrès un petit problème de retard de livraison mais sans gravité et vite corrigé par une équipe très réactive. se serait bien si les prix de certain modele était moins chère on pourrai en acheter plus. je suis collectionneur de véhicule de la marque renault au 143 (+-350 unité) et 118 (7unité car je commence
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2012
The deadlines were met and my order arrived in a bubble envelope. The decals I ordered are of great quality and were just what I expected, even a little bonus that I was able to use for another order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2012
very good site fast and efficient neat parcel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2012
Delivery time too longproduct corresponds to order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2012
I easily found what I was looking for. I received my order promptly in self-watering packaging.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 23/05/2012
I ordered a birthday present and my request not to include an invoice with the package was answered and complied with. The model arrived safely after 10 days from France. I would have liked a slightly faster delivery. It is somewhat irritating that the store has both a German and a French site and the status mails are primarily in the correct language but occasionally in French. It was particularly irritating when you ended up in the French store after paying by credit card. But all in all, the order went very well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2012
I have had no problems to date. The waiting time is satisfactory despite the 11,000 km between mainland France and La Reu.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/05/2012
the products are of excellent quality i had opted for colissimo but my parcel left 10 days after my order !!!!! whereas it is indicated by paying a little more expensive that the maximum time is 7 days order made on april 30 and parcel left the warehouse on friday 11ma
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2012
should do a lot more promos and discounts given the Asian market
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/05/2012
Still no delivery to date!! total lack of information to the customer to keep him informed of why. This is the first and last order
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 20/05/2012
I ordered a model on 17.04.12 and it was delivered a month later. I suspect it was imported from China. It would be good to inform the customer in the meantime after a certain time. Otherwise everything O.K.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/05/2012
The color is not what I wanted, disappointed. I have to make the change. How it works
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2012
An order placed and paid for on April 24 and today, May 14, still nothing! I haven't received anything and it's scandalous! Do you deliver on foot or what? Has my package been shipped? Where is it? When will it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2012
good evaluationbut from time to time the parcels a little slow in preparation but satsfait
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2012
Wide range of models, attractive prices, very good communication with the site, only downside: the fact that it uses an outside supplier makes delivery uncertain. Otherwise very good site. I recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2012
Very practical site, great choice for connoisseurs... reasonable price but just one or even two downsides: delivery takes a week, no possibility of express""" delivery. Finally, a surprise: a well-packaged parcel, but no invoice or credit card receipt. We'll have to wait for the next bank statement to find out if the payment is conform.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/05/2012
The delivery was fast . The agreement and clarification to the unfortunately occurred error in the form of a missing part has taken a little long but in the end I thank for the goodwill in the solution found. I can therefore recommend 1001modellbau .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2012
I was a bit worried about the delivery time, but when I asked about the status of my order I quickly got a precise answer. Delivery costs are a little expensive, but what could be better than finding the model you're looking for that isn't available in your nearest store? The parcel was really well protected, it's a b
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2012
Model as described. Delivery time a little long for an item that is not available;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2012
Bonne receptionarrivage dans les delaisc est ma 2 eme commande rien a dire
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2012
Apart from having to ask about the processing of two orders, the delivery was perfect and the packaging meticulous, I'd recommend products from 1001 Maquettes, to whom I give 4 stars for satisfaction, and whom I'd recommend to plastic gluers. To improve the choice on this excellent site I submit the idea that the question marks on the photos of products be replaced by photos of items ... not easy to choose when you do not have an obvious visual product to comm
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