Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 679 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2012
Very satisfied
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/10/2012
Great Product... This is a great website to use but be aware that their communication does lack. We only had to contact them once to get our information, but it did make us a little nervous. They did come through with a great product and a good price. Would recommend them and will use them again if we find something we like.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2012
Great Product... This is a great website to use but be aware that their communication does lack. We only had to contact them once to get our information, but it did make us a little nervous. They did come through with a great product and a good price. Would recommend them and will use them again if we find something we like.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2012
great varietynice copiestransport too expensive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/09/2012
very bad site to avoid if you have items to buy from them !!!! the colors ordered do not correspond at all to the references found on the site. moreover the pots of paint I received have been opened and used . dripping around the opening cap . after an email sent to complain no response from them by just an email of satisfaction so as I said avoid this site . moreover the postage is very excessive for three small pots of paint. grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2012
After placing my order with 1001maquettes the delivery was on time. After I was delighted to discover the ship on which I will spend a relaxing moment ... In short, it's really
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2012
first orderonly paintingsI'm waiting to see when I'll order a model.si non c'est bien comme ç
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2012
for the bestbut delivery a bit long
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 25/09/2012
More model. Perhaps the photo sets are still missing. E.g. Concorde 1:72 no photo sets. Not always just tanks. Also for airplane should also have photo sets if there are
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/09/2012
Unfortunately the delivery time for the decals sent by letter with TNT was 21 days!!! Otherwise good communication good goods nice customer service!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/09/2012
After placing an order for a storage product, it took you 1 week and a half to send me the parcel. This is unacceptable. I think you need to reconsider selling on the internet. On all sites, deliveries are made within 3 or 4 days. Salutatio
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2012
Well-packaged models, perfect performance, just a little high shipping costs. You should consider free shipping. Bravo for the speed of
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/09/2012
Really very disappointed by this site I ordered the 0209 and paid extra to have it in 5 to 6 days (colissimo) but it's only the 1809 that I received the email informing me of the shipment. I find this unacceptable and will no longer order from your site as it was for my son's birthday. To be avoided! I can also go through the parent companies for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2012
fast always up to date neat packaging nicke
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2012
The site is pleasantly well referenced and it's easy to find what you're looking for. Too bad there aren't more references in 1
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/09/2012
Good communication but item was sent with some delay and packaging was poor. (+) My questions were answered very quickly. (+) The item was as described. (-) The item was sent 9 days after I made the payment (-) Package was not protected well. Both of the diecast cars had their tyre off. Luckily it was not so bad and I could put them back.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2012
The service was impeccable, and arrangements for a pending order were accepted without a hitch. An effort remains to be made on the description of the articles a comment""maison"" would be welcome and on certain illustrations not ""zoomable"".
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2012
Good communication but item was sent with some delay and packaging was poor. (+) My questions were answered very quickly. (+) The item was as described. (-) The item was sent 9 days after I made the payment (-) Package was not protected well. Both of the diecast cars had their tyre off. Luckily it was not so bad and I could put them back.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2012
the treatment of the order is perfect but you made a mistake of address you send it to my residence in curvevoie and not to the address of my place of vacations. on the order I had mi the address of my place of vacations except in this moment I am on my place of vacations to the following address"" 19 street of the commander cousteau 33380 BIGANOS "" friendly
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/08/2012
I didn't receive the right order and had to send the package at my expense to the other customer. He did the same. In return, the shipping costs will be offered on the next order. I am therefore obliged to order in order to be reimbursed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2012
longer than expected
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/08/2012
A little low to ship, no contact with client, merchandise pristine Since my order was shipped almost 15 days after i order and in those days i receive no mail or status of my order, i was afraid i lost my money since info says they're in Arkansas. July 5, status says Order in progress (the items will in our facility in 5-6 days) I order July 3, order arrive July 27. But the order arrive pristine, good package. I was thinking rating 3 stars, for no keep client informed. I receive package first and mail status 1 day after. If merchandise not in stock at Arkansas, they must informed client about order in progress from 1001maquettes.fr Do i order again, yes i'll do, was new experience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2012
Satisfied for my 1st order on this site that I discovered not long ago.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2012
A little low to ship, no contact with client, merchandise pristine Since my order was shipped almost 15 days after i order and in those days i receive no mail or status of my order, i was afraid i lost my money since info says they're in Arkansas. July 5, status says Order in progress (the items will in our facility in 5-6 days) I order July 3, order arrive July 27. But the order arrive pristine, good package. I was thinking rating 3 stars, for no keep client informed. I receive package first and mail status 1 day after. If merchandise not in stock at Arkansas, they must informed client about order in progress from 1001maquettes.fr Do i order again, yes i'll do, was new experience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2012
The package is neat a little long to leave but clean and the products are quite well protected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2012
very interesting choice in model aircraft small problem with my first order a fiat CR 42 SMER at 140 (ex Heller of the 60s ...) the box was incomplete no engine! I asked in vain but I had not read in detail your conditions of sale ... I made an engine scratch and the model is quite successful. For the next order R.A.S. A b
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2012
very well packaged no breakage correctly delivered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2012
Items agreed in good condition but delivery time a little long but no more. Result bi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2012
The site is pleasant to visit, the product range is abundant and very often the prices are among the lowest on the market. Communication with sales staff is good. A small error concerning delivery times: items shown as being in stock on the site require a few days before dispatch (order relayed to the supplier). Shipping is therefore not immediate, even though the order appears to be processed. That said, a very conclusive first experience
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2012
In terms of communication and speed of delivery, nothing to complain about. The only drawback is that, despite the rigid cardboard packaging, the box containing my model arrived dented and therefore damaged at two corners, which is a bit messy for a gift. The fault lies more with the carrier than with the merchant site, but it would be a good idea to think about stronger packaging.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/07/2012
Handling takes ffffoooorrreeevvveeerrrr I live close to wherever 1001modelkits ships from in Detroit, and because of the short, one-day mail turn-around I can tell how long they take to prep and ship a tiny (three glass bottles) order. Roughly a week, if not a tad more. Way too long to prep an order, unless you're offsetting that with free shipping.
Response from 1001hobbies
Dear sir, THe items are pre-shipped from Europe, which explains the longer shipping times. We usually ship in 10-12 days wherever in the US. Best regards, 1001 Modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2012
Handling takes ffffoooorrreeevvveeerrrr I live close to wherever 1001modelkits ships from in Detroit, and because of the short, one-day mail turn-around I can tell how long they take to prep and ship a tiny (three glass bottles) order. Roughly a week, if not a tad more. Way too long to prep an order, unless you're offsetting that with free shipping.
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Response from 1001hobbies
Dear sir, THe items are pre-shipped from Europe, which explains the longer shipping times. We usually ship in 10-12 days wherever in the US. Best regards, 1001 Modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2012
After a lot of searching for a certain type of decals for British Shermans, I found what I wanted on 1001 maquettes. From order to delivery, no waiting. Fast on apprehc
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 20/07/2012
Easy to use, good overview and quick processing. The prices are a bit too high so no 5 stars.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2012
Very satisfied with the way the order was handled
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2012
very good and relatively fast
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 10/07/2012
Perfect processing and great service. Responds very quickly to e-mails. The only small minus point is the long delivery time!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2012
Very good impression
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/07/2012
Dear Madam Dear Sir A few weeks ago I made a huge purchase from you: more than 2025 items for more than 570€ None of the items were delivered within the time limits presented. Furthermore, although an item was available on your site but not really, I was issued a credit note without ever being offered a refund.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2012
Clear website, easy to order and quickly processed. Delivery time a little long, perhaps due to the type of model chosen.
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