Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Anthony J M.
Rating: 4 out of 5
following a purchase from 11/12/2024
Was delivered later than stated but still in time for Christmas
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
M
Maurizio Z.
Rating: 4 out of 5
following a purchase from 13/12/2024
Good
Translated reviews
R
Ralph J.
Rating: 4 out of 5
following a purchase from 30/11/2024
Goods top, had to wait a long time!
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
F
Francois A.
Rating: 1 out of 5
following a purchase from 30/11/2024
I can't stand being asked my opinion anymore.
Translated reviews
Response from 1001hobbies
Hello, We completely understand your feelings and are sorry if our requests for advice have caused you any inconvenience. Our sole aim is to improve our services through customer feedback, but we fully respect your wish not to be asked again. If you wish, we can ensure that you no longer receive this type of request. Please let us know. Thank you for your understanding, and we remain at your disposal for any questions or assistance you may require. Sincerely, 1001hobbies
J
Jean Louis et Monique B.
Rating: 4 out of 5
following a purchase from 17/12/2024
as described.high shipping price.
Translated reviews
J
Jean claude L.
Rating: 4 out of 5
following a purchase from 12/12/2024
Very good
Translated reviews
G
Gaelle H.
Rating: 4 out of 5
following a purchase from 19/12/2024
Fast delivery and in good condition, especially as it's Christmas time. The message I wrote as a note was not sent, so I'm a bit disappointed in that respect.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are pleased that the delivery was fast and in good condition, despite the Christmas period. We apologize for forgetting your note and will pass on the information to prevent this from happening again. Thank you for your understanding and see you soon!
S
Sophie D.
Rating: 1 out of 5
following a purchase from 30/09/2024
Order from 15/09 only now received. After few emails no communication.
As a self-employed person I really needed this article. You have lost me as a customer. Dig really can not !
Translated reviews
B
Bettina F.
Rating: 4 out of 5
following a purchase from 15/12/2024
I give it four stars because the alarm clock does not have a rechargeable battery and therefore always has to be plugged in. Otherwise it is a must for Marvel fans. The alarm sound in particular is great.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
S
Sonia C.
Rating: 1 out of 5
following a purchase from 10/12/2024
The order received does not correspond to the order placed
Translated reviews
J
J. T.
Rating: 1 out of 5
following a purchase from 04/11/2024
Worthless, to have to wait six weeks for a small package, never again 1001 Hobbies.
Translated reviews
M
Moria V.
Rating: 1 out of 5
following a purchase from 25/11/2024
I still haven't received my order, which according to Colissimo was delivered on 15/12. The person who called me back after my complaint was supposed to send me an e-mail so that I could send my two figurines back to the post office relay point. I understand that I will receive my order after Christmas, but I would now like to have some visibility on my order, its reception and if I have an affidavit to make you certifying that I have not received anything and signed.
Thank you in advance for your prompt reply. Sincerely M.VELOU
Translated reviews
Response from 1001hobbies
Hello Mrs Velou, We sincerely regret your experience and apologize for this incident. We can confirm that the Colissimo parcel was dispatched and delivered on Saturday December 7th at 8.34am. An e-mail containing a certificate of non-receipt has been sent to the address associated with your customer account. To date, we have received no response from you, which prevents us from disputing this information with the carrier. Please contact our customer service department to rectify the situation. We remain at your disposal to assist you in this process. Sincerely, The Customer Service Team
J
Juan Carlos R.
Rating: 1 out of 5
following a purchase from 13/11/2024
They took more than a month to send me the order and on top of that they first send me a part of it and I still haven't received the other part.
Translated reviews
Response from 1001hobbies
We sincerely regret the delay in delivery and the status of your order. It is possible that logistical problems may have affected the shipment of your package. We encourage you to contact our customer service at [email protected] so that we can check the status of the second part of your order and find a quick solution for you. Thank you for your understanding.
J
jorge H.
Rating: 4 out of 5
following a purchase from 24/11/2024
Overall good. The order has not yet reached me Todó as it has been decided in two
Translated reviews
Response from 1001hobbies
Thank you for your comments. We understand the situation and apologize for the inconvenience. It appears that your order was shipped in multiple packages. We advise you to check the tracking information to follow the progress of your order. If you need further assistance, please feel free to contact us at [email protected].
M
MAURICE L.
Rating: 4 out of 5
following a purchase from 30/11/2024
Untidy parcel
Translated reviews
Response from 1001hobbies
Thank you for your feedback. We are sorry that the packaging of your parcel was not up to your expectations. We will pass on your comment to our logistics team to improve this point. Thank you for your understanding and see you soon!
C
CLARISSE V.
Rating: 4 out of 5
following a purchase from 18/12/2024
Very very light packaging, unsuitable cardboard goods visible to the naked eye
Translated reviews
Response from 1001hobbies
Thank you for your feedback. We are sorry that the packaging was not up to your expectations. The safety of our products during transport is a priority, and we will pass on your comment to improve our packaging. Thank you for your understanding and see you soon!
P
Patrick V.
Rating: 4 out of 5
following a purchase from 17/12/2024
Fine
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. See you soon for new orders!
P
paul B.
Rating: 4 out of 5
following a purchase from 08/12/2024
More than happy with service when look for out of ordinary tools
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
T
Tineke R.
Rating: 4 out of 5
following a purchase from 05/12/2024
It took a while for me to receive the order but customer service responded nicely and immediately. After that, the order arrived quickly.
Translated reviews
P
patrick G.
Rating: 4 out of 5
following a purchase from 28/11/2024
Despite my 1st incomplete delivery (1 parcel out of 2), I am satisfied with your site thanks to your communication concerning my 2nd parcel which I have just received. I also like the large catalog of 12th motorcycle models. Keep up the good work!
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our communication and that you have finally received your 2nd parcel. We also appreciate your feedback on our 12th motorcycle model catalog, and will continue to offer you a wide selection of products. Thank you for your patience and trust, and see you soon for your next orders!
S
Solange L.
Rating: 4 out of 5
following a purchase from 28/10/2024
Quickly ordered and delivered.Just a shame that stickers are put on the anime figure box.... a disaster for collectors. It can be gotten off after a lot of effort, but of course you can see it
Translated reviews
F
Frank H.
Rating: 1 out of 5
following a purchase from 08/12/2024
I have canceled my order 3 times, 3 times this was ignored, although the cancellation would have been possible at any time. Now I have to take care of the return shipment, catastrophic service. I do not recommend buying this product, on the contrary. I have rarely experienced so much ignorance. My opinion: Hands off . . . There are enough dealers, you don't need this one.
Translated reviews
R
Rocco P.
Rating: 1 out of 5
following a purchase from 04/12/2024
Not satisfied, I ordered 3 items in stock and only received one of them. And still no refund. And it's already the second time they've done this to me.
Translated reviews
Response from 1001hobbies
Hello Mr. Panaia, We sincerely regret this review and apologize for this incident. The product GUNZE B523 MR. SUPER CLEAR UV CUT FLAT SPRAY (170 Ml) was unfortunately no longer available and could not be restocked in time. In order not to delay the delivery of your order, we shipped your Funko immediately. The refund for the two paint cans was requested on 12/23/2024 at 11:31 a.m. and, after verification by our financial department, was made on 12/27/2024 to your PayPal account, in accordance with the initial payment. We thank you for your patience and remain at your disposal should you have any further questions. Sincerely, The Customer Service Team
D
dennie K.
Rating: 4 out of 5
following a purchase from 13/12/2024
everything went well came on the day of delivery date only improvement is it was only in bubble plastic and could easily see through what the product was in a box with bubble plastic would be a better option
Translated reviews
F
Frank H.
Rating: 4 out of 5
following a purchase from 27/11/2024
On the whole, I am very satisfied. However, I think it's a shame that a German website has its warehouse abroad (in this case in France). Otherwise, as I said, I am very happy with it.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Jorge R.
Rating: 1 out of 5
following a purchase from 14/12/2024
I did not receive the order I wanted.
Translated reviews
Response from 1001hobbies
We are sorry to hear that you did not receive the order you were expecting, could you please provide us with more details about your order so we can quickly check and resolve the issue? You can also contact us directly at [email protected] for a personalized follow-up.
P
Philippe C.
Rating: 4 out of 5
following a purchase from 11/12/2024
Good choice , good prices . Packaging of the package a little limited (poorly taped), I guess it's because of the Christmas period?
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted you like our selection and prices. Regarding the packaging, you're probably right - the Christmas period is particularly busy. We'll pass on your comment to our logistics team to avoid this kind of inconvenience in future. Thank you for your understanding and see you soon!
C
Claude C.
Rating: 4 out of 5
following a purchase from 03/12/2024
Good but delivery late
Translated reviews
Response from 1001hobbies
Thank you for your feedback. We are sorry that the delivery took longer than expected. We do our best to meet deadlines and improve our service. Thank you for your understanding and see you soon for new orders!
B
Benjamin B.
Rating: 4 out of 5
following a purchase from 11/12/2024
Lots of items on the site, fast delivery.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that you appreciate the diversity of our offer and the speed of delivery. See you soon for new orders!
J
Jérémie A.
Rating: 4 out of 5
following a purchase from 15/12/2024
Good availability and delivery
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We're glad you're happy with the availability and delivery. See you soon for new orders!
C
claudio giuseppe C.
Rating: 4 out of 5
following a purchase from 12/12/2024
Shipment with deadline met, outer packaging partially damaged but product intact
Translated reviews
W
Wim L.
Rating: 4 out of 5
following a purchase from 27/11/2024
Order is OK. However, between ordering and delivery is a long time ( about a month). This may be much shorter.
Translated reviews
J
JANSSENS M.
Rating: 4 out of 5
following a purchase from 04/11/2024
As always, very good and undamaged delivery.
Translated reviews
G
Gabriel G.
Rating: 4 out of 5
following a purchase from 02/12/2024
Very good quality
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with the quality of our products. See you soon for new orders!
P
PHILIPPE M.
Rating: 4 out of 5
following a purchase from 10/12/2024
Not very fast, too bad
Translated reviews
Response from 1001hobbies
We are sorry that the delivery time did not meet your expectations. We are working with our carriers to improve the speed of shipments. If you have any questions or require assistance, please do not hesitate to contact us at [email protected]. Thank you for your understanding.
J
Jacques D.
Rating: 1 out of 5
following a purchase from 05/12/2024
24/48h delivery arrives after 2 weeks. Product supposedly in stock, but out of stock just after ordering. Impossible to contact the soap by phone, email or chat.
Translated reviews
Response from 1001hobbies
Hello, We regret your feedback and apologize for this incident. We fully understand your frustration regarding the 24/48 hour delivery, which ended up taking two weeks. In addition, we would like to inform you that although the product is listed as available on our website, we order it directly from our supplier, which is why it is listed as shipped within 1-2 weeks. We recognize that, during these busy periods, it may be difficult to meet the delivery times we put online. Please accept our apologies for the delay and any inconvenience caused. We assure you that our customer service remains available for any further assistance. We hope that this situation will not tarnish your experience with us and remain at your disposal should you have any questions or require assistance. Yours faithfully
R
rene M.
Rating: 4 out of 5
following a purchase from 01/12/2024
always perfect...
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to know that you are satisfied. See you soon for your next orders!
E
Eva D.
Rating: 4 out of 5
following a purchase from 29/11/2024
Very nice figure unfortunately box arrive damaged
Translated reviews
Response from 1001hobbies
We're sorry to hear that your box has arrived damaged. For this kind of situation, please contact us directly at [email protected] so that we can find a solution. Thank you for your understanding and see you soon!
F
francesco D.
Rating: 4 out of 5
following a purchase from 22/11/2024
Perfect goods even though delivered after several weeks
Translated reviews
We use cookies for audience measurement and improving user experience.
English 