1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Good to know! We have a wide assortment and we're glad we were able to make a quick delivery for you. thanks for your positive feedback!
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Massimo M.
Rating: 4 out of 5
following a purchase from 06/06/2024
All OK. Only a small smudge on the mode of the package. Little protected . But in essence , reliable !
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Response from 1001hobbies
Thank you for your feedback! We are happy that everything went well. We apologize for the small smudge in the packing method and appreciate your feedback on our reliability. If you need additional assistance or have any other questions, please feel free to contact us. Sincerely, The 1001 Hobbies Team
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Thierry R.
Rating: 1 out of 5
following a purchase from 01/02/2024
No information on the delivery delay and a laconic e-mail on the obligations of the buyer who placed the order....bref minimum service...
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Felix L.
Rating: 4 out of 5
following a purchase from 22/06/2024
I personally liked the site and the store.
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Response from 1001hobbies
I'm so glad to hear it! Thank you for your support and for sharing your positive experience with us! We're here for you at 1001 Hobbies!
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Claudio B.
Rating: 4 out of 5
following a purchase from 17/06/2024
Hello everyone. the item just purchased is great. and the delivery was very fast. congratulations to the staff.
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Response from 1001hobbies
Hi everyone, Thank you very much for your positive feedback! We are happy that the item purchased is great and the delivery was fast. Kudos go out to all the staff! L'équipe vous remercie sincèrement depuis la France. If you have any other questions or need assistance, please do not hesitate to contact us. Best regards, The 1001 Hobbies team.
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Simone P.
Rating: 1 out of 5
following a purchase from 13/06/2024
I've already explained everything in the last e-mail.
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Alessio M.
Rating: 1 out of 5
following a purchase from 15/04/2024
Unfortunately negative review, ordered and paid for 3 items I only received 1 item, I was told they lost my order but to date I have not received anything of the remaining order!!!
To my emails I get no response!!!
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Response from 1001hobbies
We are very sorry for the inconvenience you experienced. We have not received any emails from you. Please contact us at [email protected] to resolve this situation and make sure you receive what you are owed. We are here to help you and to resolve this situation as soon as possible. Sincerely, The 1001 Hobbies team.
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Henk B.
Rating: 4 out of 5
following a purchase from 17/06/2024
the layout is pleasant
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you like the ease of use. If you have any other suggestions or questions, please let us know. Kind regards,
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Willem L.
Rating: 1 out of 5
following a purchase from 25/05/2024
Sloppy shipping. Received very late
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Response from 1001hobbies
We are sorry to hear that the delivery was disrupted and delayed. We apologize for the inconvenience. We will do our best to make sure this does not happen again. Kind regards,
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Jean W.
Rating: 1 out of 5
following a purchase from 01/06/2024
Item did not arrive for unknown reasons, apparently returned to sender.
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Response from 1001hobbies
We are sorry to hear that the item has not arrived and has apparently been returned to sender. We will get back to you to find a solution if necessary. If you need any help or advice, please let me know by email.
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Henri F.
Rating: 4 out of 5
following a purchase from 27/05/2024
Very good as usual
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Response from 1001hobbies
Thank you very much for your loyalty and your positive feedback! We're delighted that everything went as smoothly as usual. See you soon for new orders!
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Eric M.
Rating: 4 out of 5
following a purchase from 02/06/2024
Satisfied with the products thank you
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our products. If there's anything else you need, please let us know. We hope to see you soon!
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Gaëtan H.
Rating: 1 out of 5
following a purchase from 01/06/2024
The box of the purchased item was shipped without a packing carton and arrived dented. I am not satisfied.
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Response from 1001hobbies
I'm sorry to hear that the box of the purchased item arrived damaged. Could you please send us photos of the damaged packaging to our e-mail address [email protected]? We will solve this problem quickly for you. Thank you for your understanding and cooperation.
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Jan V.
Rating: 4 out of 5
following a purchase from 07/06/2024
excellent a big 9
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Response from 1001hobbies
Great, thank you so much for this 9/10! We will do our best to get a 10/10 next time. Your feedback helps us to strive for excellence and give you the perfect experience. See you soon!
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Estella L.
Rating: 4 out of 5
following a purchase from 02/06/2024
good and as described
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Response from 1001hobbies
Glad to hear that all is well and as described! If there is anything we can help with in the future, please feel free to let us know. Thanks for your feedback!
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Stephane D.
Rating: 4 out of 5
following a purchase from 05/06/2024
despite a delivery time a little long for my taste I recommend this store. I would do another order.
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Response from 1001hobbies
Thank you for your recommendation despite the delay in delivery! We take note of your feedback and are working to improve our service. We would be delighted to serve you again for future orders. We hope to see you soon!
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Ettore C.
Rating: 4 out of 5
following a purchase from 07/05/2024
WELL DONE SITE, WIDE SELECTION, PITY ABOUT THE SLIGHTLY ABOVE AVERAGE PRICES
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Response from 1001hobbies
Thank you so much for your feedback! We are happy that you find our site well done and with a wide selection. We take note of your comment about the prices and will try to improve. Thanks again and see you soon for more purchases!
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Michel C.
Rating: 4 out of 5
following a purchase from 04/06/2024
very clear site
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Response from 1001hobbies
Thank you very much for your positive feedback on the clarity of our site! We are constantly working to improve its presentation to make your experience even better. Your feedback is invaluable in helping us to continually improve! See you soon!
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Nicolas O.
Rating: 4 out of 5
following a purchase from 14/06/2024
Complies with my order.
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Response from 1001hobbies
Perfect! We always make sure that your order is exactly what you ordered. See you soon for more purchases!
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Joseph S.
Rating: 4 out of 5
following a purchase from 19/05/2024
Plenty of choice
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Response from 1001hobbies
Hey, it's great to know that you've noticed our wide selection! We've got over 150,000 items and we're adding to it all the time! See you soon!
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Laurent O.
Rating: 4 out of 5
following a purchase from 19/06/2024
Order received promptly. Very good
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order arrived quickly and that everything went smoothly. See you soon for your next orders!
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Eric C.
Rating: 4 out of 5
following a purchase from 28/05/2024
Improving parcel packaging
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Response from 1001hobbies
Thank you for your feedback. We take note of your suggestion to improve the packaging of our parcels. Your feedback helps us to constantly improve. See you soon and thank you for your confidence!
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Chris B.
Rating: 1 out of 5
following a purchase from 11/06/2024
Very slow delivery. After 2 weeks, I am still waiting
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Response from 1001hobbies
We are pleased that your order was delivered on 24.06.2024. Some products are shipped by our suppliers with a longer delay. We apologize for the extended wait and appreciate your patience. If you have any further questions or concerns, please do not hesitate to contact us.
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Daniel D.
Rating: 4 out of 5
following a purchase from 15/06/2024
good follow-up. Just a duplicate pot of color.... but no problem; we'll work it out.
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted to hear that you're happy with your order. Regarding the duplicate color pot, we apologize for this incident. If you need a solution, please don't hesitate to contact us, and we'll be happy to find an arrangement that works for you.
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Pascal A.
Rating: 4 out of 5
following a purchase from 21/05/2024
Very good service. Order as expected.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that you were satisfied with our service and that your order met your expectations. See you soon!
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Eric C.
Rating: 4 out of 5
following a purchase from 03/05/2024
Well the prices of some models have been corrected
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Response from 1001hobbies
We constantly strive to adjust our prices to offer the best deals to our customers. We hope this helps make your shopping experience even more enjoyable. Thank you for your support and see you soon on our site!
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Olivier C.
Rating: 4 out of 5
following a purchase from 10/05/2024
The order was incomplete and 1001 Hobbies did not warn me. I had to report it afterwards to get compensation.
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Response from 1001hobbies
Thank you for your understanding and for letting us know. We are working on improving our processes to serve you better in the future.
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Michel D.
Rating: 4 out of 5
following a purchase from 17/05/2024
ras everything is top notch thank you
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Response from 1001hobbies
Thank you for your feedback! Glad to know that everything is top notch. Thank you very much!
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Owen V.
Rating: 4 out of 5
following a purchase from 06/05/2024
Clear
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Response from 1001hobbies
🥰
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Miguel Angel S.
Rating: 4 out of 5
following a purchase from 17/04/2024
Ok all good
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Response from 1001hobbies
🥰
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Jeffrey C.
Rating: 4 out of 5
following a purchase from 21/05/2024
initial Delivery date was not communicated right away but all went very well after
Response from 1001hobbies
We apologize for any initial confusion regarding the delivery date, but we're glad to hear that everything went well afterward. Thank you for your understanding and feedback!
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Bruno H.
Rating: 4 out of 5
following a purchase from 03/06/2024
No problem
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Response from 1001hobbies
Thank you so much for your feedback! It's great to know that everything went well.
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Jürgen K.
Rating: 1 out of 5
following a purchase from 19/03/2024
One item (Action Base 7) was simply canceled and not delivered even though it was in stock.
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Response from 1001hobbies
Please accept our apologies for the inconvenience caused by the item "Action Base 7" being canceled even though it was in stock. We have already contacted you to resolve the issue. Thank you for your understanding and patience. With our best regards, The 1001 Hobbies team
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David W.
Rating: 4 out of 5
following a purchase from 09/03/2024
The decals that I had ordered were on back order. After several months I gotten an email saying they were shipped.
In the meantime I already acquired another sheet from someplace else.
So now I have two sheets of decals on the same issue.
Orders that are back ordered should have an email sent to be sure the customer still wants the item. But, probably my fault for not keeping track.
Response from 1001hobbies
We apologize for the inconvenience caused by the back-order situation with the decals. We understand your frustration and will take your feedback into account to improve our service. In the future, we'll ensure to send emails confirming back-ordered items before shipping. Thank you for bringing this to our attention, and we appreciate your understanding.
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Rius R.
Rating: 1 out of 5
following a purchase from 21/04/2024
It is a joke, they send an article that is not in Spanish, but it is not indicated on the web, I did not see it. It is misleading and then the buyer eats the shit.
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Jean Francois D.
Rating: 4 out of 5
following a purchase from 16/05/2024
Thank you for remaining available and efficient to all my orders. Satisfied with all your team congratulations to all beautiful work soon ...
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Olivera A.
Rating: 4 out of 5
following a purchase from 30/05/2024
Great quality, delivery could be faster though
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Response from 1001hobbies
Thank you for your feedback! We're glad you liked the quality. We'll work on speeding up our delivery for an even better experience!
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Cesar Ignacio G.
Rating: 4 out of 5
following a purchase from 10/05/2024
It didn't take long to ship. Satisfied.
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Response from 1001hobbies
We're glad to hear that the shipment was fast and that you're satisfied! Thank you for your positive feedback!
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Quentin G.
Rating: 4 out of 5
following a purchase from 09/05/2024
Fast shipment, still a lack of protection inside the box (cardboard rag is a start but not enough, however small film around the product foam taped is already a plus), conclusion fast package (quite damaged from the trip), we should review the protection inside the package to actually protect the product which is basically in perfect condition (bubble wrap or inflated plastic would be necessary, I think you have the means to do this), please put this in place - the cost and implementation of this is necessary and would cost next to nothing, and afterwards you'd be assured of the state of arrival of the product, which is frankly appreciated by all customers, as well as saving you from more annoying problems - in short, a "must have" which is something rather basic in the end (thank you" good continuation)
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Henri R.
Rating: 4 out of 5
following a purchase from 06/06/2024
The staff reacted quickly and the delivery "post"went off without a hitch this time. Order form a little complicated to fill in. Initial payment not usable as desired
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you appreciated our team's quick response and that the delivery went smoothly this time. Your feedback is vital in helping us improve our service. We're sorry to hear that you found the order form a little complicated to complete and that the initial payment was not usable as desired. Your feedback is valuable, and we will work on these points to simplify the process and improve your experience. Thank you again for your trust and understanding. See you soon at 1001 Hobbies!
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