Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1 and 4 stars

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X
Xavier D.
Rating: 4 out of 5
following a purchase from 20/02/2024
Nice site, good delivery and on time
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Michael F.
Rating: 1 out of 5
following a purchase from 19/02/2024
I have not received the complete order. The spray primer is missing and I have not received any explanation. Therefore the material delivered does not work for me. Very disappointed with the customer service. An explanation would have avoided this situation.
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Roland L.
Rating: 4 out of 5
following a purchase from 03/03/2024
Delivery according to the specifications, the color set I ordered did not quite meet my expectations (combination of colors)
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Massimo C.
Rating: 4 out of 5
following a purchase from 04/01/2024
I had some problems with a delivery but it was resolved with a refund...you are serious about your work. Bravo
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Hugo C.
Rating: 4 out of 5
following a purchase from 09/02/2024
fast delivery
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Anne O.
Rating: 1 out of 5
following a purchase from 30/01/2024
Product was delivered much too late and also damaged, communication with 1001hobbies is incredibly slow and they still do not offer a solution. Been busy for weeks now.
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Guy D.
Rating: 4 out of 5
following a purchase from 28/02/2024
disappointed with the delay, a little long, otherwise nothing to complain about on the rest of the service
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Jean Baptiste B.
Rating: 4 out of 5
following a purchase from 08/01/2024
good
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Antonella F.
Rating: 1 out of 5
following a purchase from 25/01/2024
Product arrived broken sent 2 emails no response
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Gonzalo M.
Rating: 4 out of 5
following a purchase from 04/03/2024
Correct
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joseph S.
Rating: 4 out of 5
following a purchase from 29/02/2024
A lot of products, a lot of choice, it's a pity that shipping costs are expensive, that to get free shipping you have to buy a lot of 99€ and that return shipping costs are at the customer's charge. For info amazon returns are free and the minimum purchase for free shipping is 25€.
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Robbert R.
Rating: 4 out of 5
following a purchase from 21/02/2024
Product matches nicely; delivery time longer than expected
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Lindsay V.
Rating: 4 out of 5
following a purchase from 28/02/2024
Very good site but they don't manage their stock very well when it comes to an order containing available items with pre-ordered items. Otherwise, delivery is always perfect.
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Henrik B.
Rating: 1 out of 5
following a purchase from 07/01/2024
Extremely long delivery and after waiting for 2 months I did not receive 1 item and received a voucher from the shop instead of money back. Very bad experience.
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Renaud F.
Rating: 4 out of 5
following a purchase from 01/03/2024
Fine
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Maya S.
Rating: 4 out of 5
following a purchase from 10/01/2024
Despite the wait between the order (January) and delivery 08/03 the product ordered victim of its success. I am very satisfied.
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Jaap B.
Rating: 4 out of 5
following a purchase from 06/02/2024
Received my shipment. Did take over two weeks, but well as long as it arrives it is okay. Thanks for that.
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Jean-Paul L.
Rating: 1 out of 5
following a purchase from 06/03/2024
I have sent an e-mail to point out the error in this order, which does not correspond at all to mine !!!!!
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Fabian G.
Rating: 4 out of 5
following a purchase from 15/01/2024
The larger order caused some waiting time, but in the end everything went well.
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Fabian G.
Rating: 4 out of 5
following a purchase from 31/01/2024
The prices are relatively high, but the ordering service is reliable and the contact is friendly. In this respect, there is a clear recommendation.
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Daniel B.
Rating: 4 out of 5
following a purchase from 10/02/2024
Already had problems with the site once, the last order went smoothly for the most part, but what definitely needs to be improved is the communication for pre-order items. Last time the pre-order was not displayed, this time it was postponed without feedback. The postponement is not the problem, but the lack of notification that items will now arrive a month later. I discovered this myself purely by chance.
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Fabrizio F.
Rating: 4 out of 5
following a purchase from 16/02/2024
Everything can be found....a little expensive though.
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Kilian H.
Rating: 4 out of 5
following a purchase from 04/03/2024
the product fits perfectly, but it's a shame to have such high shipping costs
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Adrian G.
Rating: 1 out of 5
following a purchase from 29/02/2024
The box containing the figures was half open and broken and one figure was missing.
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Alberto P.
Rating: 4 out of 5
following a purchase from 16/02/2024
All regular only the times a little long
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Achim K.
Rating: 4 out of 5
following a purchase from 15/01/2024
Everything went smoothly and very quickly
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marc B.
Rating: 4 out of 5
following a purchase from 02/03/2024
They put two matching black colors instead of matte and glossy but I will use it anyway.
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Jean-Pierre C.
Rating: 4 out of 5
following a purchase from 21/02/2024
order conformed with a slight delay, I would have liked to have confirmation of the invoice paid
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David J.
Rating: 4 out of 5
following a purchase from 10/02/2024
Order partially received, but good communication
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fausto C.
Rating: 1 out of 5
following a purchase from 13/02/2024
It didn't arrive at my house ..... it was in a store .... But because maybe the courier didn't do his job
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Response from 1001hobbies
Hello, Thank you for taking the time to address this incident. Please email us at [email protected] so that our customer service team can address your request. We sincerely apologize for this incident. Sincerely, 1001hobbies customer service.
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Luc S.
Rating: 4 out of 5
following a purchase from 21/02/2024
all right
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Olivier C.
Rating: 1 out of 5
following a purchase from 09/02/2024
Order placed 3 weeks ago still no news I do not recommend to anyone this Site
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emanuel R.
Rating: 1 out of 5
following a purchase from 22/02/2024
not serious, sells open box plus missing item for new and 2nd item is not what was ordered
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Georges L.
Rating: 4 out of 5
following a purchase from 03/02/2024
Products meet my expectations, faster delivery would be appreciated
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jean-pierre C.
Rating: 4 out of 5
following a purchase from 14/02/2024
°Perfect, except that when the product is not available in stock, the delivery time should be specified.
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Harry F.
Rating: 4 out of 5
following a purchase from 16/02/2024
Communication was good, also the item ordered was fine!, only I regret that there is no home delivery and it had to be picked up at a collection point!, this is very inconvenient especially if you do not have transportation!
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Benoit P.
Rating: 4 out of 5
following a purchase from 06/02/2024
Fine
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james D.
Rating: 4 out of 5
following a purchase from 14/02/2024
Very satisfied except for the color pots themselves. It's a pity that you stick notices that cover up the color identification of the pots. This is very disturbing.
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FABIEN B.
Rating: 4 out of 5
following a purchase from 12/01/2024
SATISFIED WITH THE ORDER AND THE SITE MAKES IT POSSIBLE TO FIND MODELS THAT ARE DIFFICULT TO FIND IN STORES
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Mario R.
Rating: 4 out of 5
following a purchase from 13/02/2024
All is well outside of the somewhat too long transportation.
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