English 
L
Rating: 4 out of 5
Lots of choice , varied and consistent . Simple site, easy to navigate and purchase, no delivery problems, happy little nephew!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 4 stars
Reset filtersJ
Rating: 4 out of 5
a little long between order and delivery but as described
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F
Rating: 4 out of 5
In the order a celica I wait for it otherwise always good ,imper content of thousand and one hobbies am only to me 42 ème models I believe ,bien à vous
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C
Rating: 4 out of 5
perfect
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M
Rating: 4 out of 5
Easy navigation
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B
Rating: 4 out of 5
Goes like this.
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M
Rating: 4 out of 5
all as expected. thanks
A
Rating: 4 out of 5
Pretty good felt like took abit for things to ship after I found out my one item wasn't avable. and the rest was getting ready to ship.
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C
Rating: 4 out of 5
This order went smoothly and was delivered as ordered in the required quantity at short notice.
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L
Rating: 4 out of 5
Very large selection and very clear website. Unfortunately, well priced compared to other sites. Still long delivery time.
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E
Rating: 4 out of 5
fast shipped item
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M
Rating: 4 out of 5
Fast delivery
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V
Rating: 1 out of 5
It took 17 days to send me the product.
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Response from 1001hobbies
Dear customer, We are very sorry for the inconvenience caused by the delay in the shipment of your product. We understand how important it is for you to receive your order on time and we sincerely apologize for any inconvenience this has caused. Our goal is to provide a fast and efficient service, and we regret that on this occasion we did not meet your expectations in terms of delivery time. We will take your comments into consideration in order to improve our processes and prevent similar situations from occurring in the future. We appreciate your patience and understanding. If you have any other questions or concerns, please do not hesitate to contact us. We are here to help you in any way we can. Yours sincerely,
J
Rating: 1 out of 5
a fuir does not want to cancel orders and sends products 3 months after official release 0/5*
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Response from 1001hobbies
Dear Customer, We are sorry to hear that you were disappointed with your shopping experience with us. We understand your frustration and apologize for any inconvenience. We would like to inform you that some of our offers may be pre-orders, meaning that products are reserved before their official release. Unfortunately, this may lead to delays in delivery, due to the production and distribution process of the products. We value your feedback and are committed to improving our processes to better communicate delivery times and respond more effectively to order cancellation requests in the future. Your satisfaction is our top priority, and we look forward to earning your trust again in the future. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help. We look forward to hearing from you,
L
Rating: 4 out of 5
Received very quickly. Thank you
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H
Rating: 4 out of 5
Fine
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C
Rating: 4 out of 5
Perfect
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R
Rating: 4 out of 5
Excellent product excellent site even if it is sometimes difficult to know what is available or not
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A
Rating: 4 out of 5
I found the site easy to use and the products I ordered were as described. They offer a wide selection of models. Delivery was trouble fee and took a reasonable amount of time. The prices seemed a little high.
Response from 1001hobbies
Thank you Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
J
Rating: 1 out of 5
Too much waiting!
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M
Rating: 4 out of 5
Perfect delivery, just as I expected.
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J
Rating: 1 out of 5
NOT VERY WELL DISAPPOINTED
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E
Rating: 4 out of 5
Very long lead times, ordered in January for a February birthday, received in March.
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R
Rating: 4 out of 5
Delivery time a little long in my case. But a quality product that corresponds to the description.
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H
Rating: 4 out of 5
Perfect. Information on delivery time not very precise but everything arrives.
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C
Rating: 4 out of 5
Very good, nothing to say... but it's my first order. However, it seems to me that finding items can sometimes be a bit random.
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R
Rating: 4 out of 5
Very good
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X
Rating: 4 out of 5
Nice site, good delivery and on time
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M
Rating: 1 out of 5
I have not received the complete order. The spray primer is missing and I have not received any explanation. Therefore the material delivered does not work for me. Very disappointed with the customer service. An explanation would have avoided this situation.
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R
Rating: 4 out of 5
Delivery according to the specifications, the color set I ordered did not quite meet my expectations (combination of colors)
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M
Rating: 4 out of 5
I had some problems with a delivery but it was resolved with a refund...you are serious about your work. Bravo
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H
Rating: 4 out of 5
fast delivery
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A
Rating: 1 out of 5
Product was delivered much too late and also damaged, communication with 1001hobbies is incredibly slow and they still do not offer a solution. Been busy for weeks now.
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G
Rating: 4 out of 5
disappointed with the delay, a little long, otherwise nothing to complain about on the rest of the service
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J
Rating: 4 out of 5
good
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A
Rating: 1 out of 5
Product arrived broken sent 2 emails no response
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G
Rating: 4 out of 5
Correct
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J
Rating: 4 out of 5
A lot of products, a lot of choice, it's a pity that shipping costs are expensive, that to get free shipping you have to buy a lot of 99€ and that return shipping costs are at the customer's charge. For info amazon returns are free and the minimum purchase for free shipping is 25€.
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R
Rating: 4 out of 5
Product matches nicely; delivery time longer than expected
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L
Rating: 4 out of 5
Very good site but they don't manage their stock very well when it comes to an order containing available items with pre-ordered items. Otherwise, delivery is always perfect.
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