Customer reviews of 1001hobbies

Extremely long delivery and after waiting for 2 months I did not receive 1 item and received a voucher from the shop instead of money back. Very bad experience.

Fine

Despite the wait between the order (January) and delivery 08/03 the product ordered victim of its success. I am very satisfied.

Received my shipment. Did take over two weeks, but well as long as it arrives it is okay. Thanks for that.

I have sent an e-mail to point out the error in this order, which does not correspond at all to mine !!!!!

The larger order caused some waiting time, but in the end everything went well.

The prices are relatively high, but the ordering service is reliable and the contact is friendly. In this respect, there is a clear recommendation.

Already had problems with the site once, the last order went smoothly for the most part, but what definitely needs to be improved is the communication for pre-order items. Last time the pre-order was not displayed, this time it was postponed without feedback. The postponement is not the problem, but the lack of notification that items will now arrive a month later. I discovered this myself purely by chance.

Everything can be found....a little expensive though.

the product fits perfectly, but it's a shame to have such high shipping costs

The box containing the figures was half open and broken and one figure was missing.

All regular only the times a little long

Everything went smoothly and very quickly

They put two matching black colors instead of matte and glossy but I will use it anyway.

order conformed with a slight delay, I would have liked to have confirmation of the invoice paid

Order partially received, but good communication

It didn't arrive at my house ..... it was in a store .... But because maybe the courier didn't do his job

all right

Order placed 3 weeks ago still no news I do not recommend to anyone this Site

not serious, sells open box plus missing item for new and 2nd item is not what was ordered

Products meet my expectations, faster delivery would be appreciated

°Perfect, except that when the product is not available in stock, the delivery time should be specified.

Communication was good, also the item ordered was fine!, only I regret that there is no home delivery and it had to be picked up at a collection point!, this is very inconvenient especially if you do not have transportation!

Fine

Very satisfied except for the color pots themselves. It's a pity that you stick notices that cover up the color identification of the pots. This is very disturbing.

SATISFIED WITH THE ORDER AND THE SITE MAKES IT POSSIBLE TO FIND MODELS THAT ARE DIFFICULT TO FIND IN STORES

All is well outside of the somewhat too long transportation.

Quality gunpla. And received as soon as the product was back in stock.

The order went smoothly and the goods arrived safely within the originally stated delivery period. I was a little worried about the long delivery period without any feedback or status updates, but this was unfounded. I will be happy to order again!

I had placed an order on 18-01-24, After the order a few items turned out to supposedly have a 1 to 2 week waiting period. On 18-02-24 I was tired of waiting and wanted to cancel the order. At first they pretended not to understand what "cancel" means and said the order would not be complete until 27-02. After I kept insisting that I want my money back,they had quickly shipped the order incomplete against my wishes. Since the customer service is lying to you and apparently has no qualms about taking money out of your pockets with worthless service, I had turned to Paypal and refused the package in advance (I received an email with return instructions that I would have to pay the costs as well, they are a bunch of idiots). Now that Paypal is watching, after many emails in which I kept repeating myself, they finally agreed to refund my money. The package was only delivered back to the sender on 24-02, and now I'm still waiting for my money (220 euros). In short, a shady company run by shameless crooks and liars, who will try anything to get money out of your pockets.

I haven't received the order yet.

I have not received my order. I have sent you an email.

Relatively long processing time.

The goods were packed too lightly. A smaller box would not have been a mistake!

I ordered some Tamiya paint pots that I received and some of them were covered with a label that didn't mention the paint reference. Not easy to identify the contents. Strange and a bit confusing.... Otherwise fast processing and careful delivery.

Neatly kept informed while waiting for 1 item from my order!

Delivery a little long

Only four out of five stars because the prices are comparatively much higher than elsewhere. Everything else is fine. I have now received two of three delayed orders. The longer delivery times for the majority of items that are apparently not in stock are already pointed out when ordering. So nothing is promised that cannot be kept. The order and delivery history can be viewed on the website and the contact regarding two questions was friendly and direct. So if you have patience and don't necessarily look at every euro, this is a good place to order.

Same remarks as for the EAGLECAL board bought the same day on 27/01, purchase received on 21/02. Product not in stock, indicate this on the site to warn the buyer of delivery times. Landing gear from the kit used. Product stored in 'spoil box' for future use.

EAGLECAL quality. One remark, it would be nice to indicate that the product is sold on order and is not in stock. Purchased and paid for on 27/01 and received on 21/02. This is to warn the buyer of the potential delay in receipt.