Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1 and 4 stars

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F
florian P.
Rating: 4 out of 5
following a purchase from 05/01/2024
Quite long but good quality
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Xavier B.
Rating: 4 out of 5
following a purchase from 29/12/2023
Replenishment times are long...
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Guido C.
Rating: 4 out of 5
following a purchase from 24/11/2023
Products arrived in perfect condition with boxes without a scratch. Too bad about the general slowness, but in any case I recommend the store
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Patrick K.
Rating: 4 out of 5
following a purchase from 24/01/2024
The delivery came quite quickly and in perfect condition. With Gundams you can get a bargain here from time to time ^^
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François G.
Rating: 1 out of 5
following a purchase from 08/01/2024
A month's delivery time is far too long. Maybe I'll come back to you, but for now I'm not taking the risk of waiting too long. Sorry, I had a big order to place! Sincerely
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Jean-Claude D.
Rating: 1 out of 5
following a purchase from 17/01/2024
I've been a layout artist since I was very young, and now I'm eighty-five, but I've never seen a presentation of such poor quality, without any explanation.
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patrick M.
Rating: 4 out of 5
following a purchase from 02/01/2024
Fast delivery and the only one to offer paper models in France.
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Christian P.
Rating: 4 out of 5
following a purchase from 14/01/2024
Good service but delivery a little long
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Fernando G.
Rating: 4 out of 5
following a purchase from 13/01/2024
This is my first order and everything went well. Satisfied
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Julian R.
Rating: 1 out of 5
following a purchase from 21/12/2023
According to the information, it should only arrive shortly after Christmas. I can understand with an order on December 21 that the goods won't arrive for the festive season. But almost the end of January...then at least state the correct delivery date. For the extra charge on shipping, I could have ordered the whole thing just as easily on Amazon and for less money, including earlier delivery.
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Fabrizio M.
Rating: 4 out of 5
following a purchase from 18/01/2024
Good service overall. slightly above average expenses
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Pedro C.
Rating: 4 out of 5
following a purchase from 15/01/2024
The service, shipping, etc. very good. The only downside is that it took me some time to find the desired paintings by the reference system.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 18/01/2024
Good product but shipping costs too high!
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Stefano H.
Rating: 4 out of 5
following a purchase from 15/12/2023
Nice site but you have to be careful because you may receive orders very late depending on what you order
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gilbert W.
Rating: 1 out of 5
following a purchase from 09/01/2024
Hello, I'm sorry, the CD is from 2012 and does not work impossible to paste copy both parts of the CD SALUTATIONS, GW PS ,JE VAIS VOIR AVEC PAY PAL LA MACHE A SUIVRE
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Pascale D.
Rating: 1 out of 5
following a purchase from 29/11/2023
I ordered 4 products at the end of November in anticipation of Christmas: I only received one before Christmas. On January 20 I received 2 other products. One product is still missing and I haven't heard from customer service. Site to flee. I put one star because I can't put zero.
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Bruno P.
Rating: 4 out of 5
following a purchase from 14/01/2024
Easy ordering on the site. Delivery time respected with tracking.
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Yvan P.
Rating: 4 out of 5
following a purchase from 16/01/2024
I am satisfied with the 1001 hobbies service but the product I received was not in perfect condition. A moulding defect in a key part linked to the manufacturer.
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DEKERLE E.
Rating: 4 out of 5
following a purchase from 15/01/2024
Order received quickly...in good condition, in a relay point close to my home.
Lots of choice for enthusiasts.
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Harold S.
Rating: 4 out of 5
following a purchase from 07/01/2024
Good navigation.. Good selection
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Krzysztof Z.
Rating: 1 out of 5
following a purchase from 14/12/2023
Package came almost month after ordering. It was incomplete. They had to send the rest of the goods again.
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JP I.
Rating: 4 out of 5
following a purchase from 20/12/2023
Everything fine only when something arrives is not tightly controlled. The last moment a message from the deliverer
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ANGEL LUIS P.
Rating: 4 out of 5
following a purchase from 15/12/2023
Good, however, long time to receive the order.
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Juan Jose T.
Rating: 4 out of 5
following a purchase from 14/12/2023
All is well. Thank you. Good customer service department.
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Reuven C.
Rating: 4 out of 5
following a purchase from 27/11/2023
It tooks too long for delivery, some of the items didn't match my order. Didn't bother to return it.
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Charly T.
Rating: 4 out of 5
following a purchase from 12/12/2023
Products well received and intact however the delivery time was not respected.
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Jörg W.
Rating: 4 out of 5
following a purchase from 30/12/2023
The delivery time was a little too long, so not prompt.
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Laetitia G.
Rating: 1 out of 5
following a purchase from 09/12/2023
Shipping costs too high for a small toy and the delivery time is not respected.
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adrien V.
Rating: 4 out of 5
following a purchase from 20/12/2023
The order was placed without any problems, only the delivery took a long time to arrive. But perhaps justified by the specificity of the product.
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'LAURENT+' L.
Rating: 1 out of 5
following a purchase from 29/12/2023
Message: Hello, 2 miniatures ordered on December 29, 2023, which were well in stock on the site and after a reminder from me, soon 3 weeks of waiting because a miniature is missing...... Do not put online products in stock that are not....... is incorrect.
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Guillaume L.
Rating: 4 out of 5
following a purchase from 18/12/2023
Nothing to say about the items, they are very good. However, when I ordered the items were in stock but one of them was out of stock the next day (bad luck). I had to wait 2 weeks, which is still a reasonable delay.
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Ewald D.
Rating: 4 out of 5
following a purchase from 06/01/2024
Somewhat long delivery time, was also announced as such, but otherwise okay. Reasonable prices.
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Pierre L.
Rating: 4 out of 5
following a purchase from 08/01/2024
Serious and fast.
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Jonas V.
Rating: 1 out of 5
following a purchase from 01/11/2023
1/11/2023 placed an order which clearly stated it was going to ship a week after the order was placed.... 12/01/2024 finally delivered after sending several emails. Reason for the long wait? An item was out of stock and wouldn't come in again either, so instead of sending an email with an explanation, all I get here is a standard email just like their responses to reviews, really sad. Their solution? They put money on my account in the amount of the already paid amount instead of refunding the money nicely. Honestly, I would not recommend this company to anyone, even though the materials are of good quality.
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CHRISTOPHE R.
Rating: 4 out of 5
following a purchase from 30/11/2023
long delivery times and broken packages
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Viktoriya S.
Rating: 4 out of 5
following a purchase from 08/01/2024
It was all good except for delivery. The delivery took 5 weeks and unfortunately the goods did not arrive. Big thanks to 1001 Hobbies team for the support. The goods were sent again and arrived quickly. It is understandable that there could be a delay in delivery during the Christmas period and of course the Hobbies team cannot influence this directly.
Many thanks again.
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James G.
Rating: 1 out of 5
following a purchase from 23/12/2023
Every thing that you sent me.i didn’t order.please stop sending me stuff
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cosimo R.
Rating: 1 out of 5
following a purchase from 07/12/2023
Last order ordered 7 novenbre arrived 11 january. Lost order from 1001with effort recovered. Very bad experience, never order anything again. Not recommended.
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Bertrand K.
Rating: 4 out of 5
following a purchase from 20/12/2023
A little long delay due to a stockout, I suppose, but very good com.
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irene C.
Rating: 1 out of 5
following a purchase from 02/01/2024
Delivery not respected and moreover the order and one of my articles do not correspond at all to my order. I will not return towards your site.tres disappointed
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