Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1 and 4 stars

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jean-philippe N.
Rating: 4 out of 5
following a purchase from 04/01/2024
Quality responses and reliable delivery times
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Daryl R.
Rating: 4 out of 5
following a purchase from 30/11/2023
Everything said it was in stock, and I was ordering for Christmas. Ordered on November 30, yet it took over 4 weeks to ship it. Everything did eventually arrive after 6 weeks... and was exactly as ordered and exactly what I wanted. Overall good experience.
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ENRICO S.
Rating: 4 out of 5
following a purchase from 25/11/2023
good
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Heike A.
Rating: 1 out of 5
following a purchase from 13/12/2023
dramatic experience. Package was not delivered and company is not reachable. Company apologizes but does not solve the problem. Recommend not to order from the company.
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laurent O.
Rating: 4 out of 5
following a purchase from 16/12/2023
Very low
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Luc D.
Rating: 1 out of 5
following a purchase from 13/12/2023
I believe an incorrect item was offered for sale with a certain item number, therefore I asked for confirmation by email as to what I would receive when ordering. It was confirmed to me that I would still receive the advertised item. However, something completely different was delivered.... Upon notification I received a message back that I could return the item but then I would have to bear the return cost myself and that's just going too far for me. I have no problem with shipping costs but not because of mistakes made by the web store.
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Olivier H.
Rating: 1 out of 5
following a purchase from 11/12/2023
Two items missing on delivery
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Peter M.
Rating: 4 out of 5
following a purchase from 30/12/2023
Bonne service et la sélection est énorme.
Quand-même, moins 1 étoile pour la livraison lente - 11 jours de la France en Suède.
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Christophe B.
Rating: 4 out of 5
following a purchase from 19/12/2023
Perfect
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Eric C.
Rating: 1 out of 5
following a purchase from 15/12/2023
Too long without news of my request. I won't be ordering from you again
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Joachim R.
Rating: 4 out of 5
following a purchase from 14/12/2023
Very long delivery time. Delivery time as stated in the online store was exceeded by far.
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Sergio A.
Rating: 4 out of 5
following a purchase from 10/12/2023
The site is intuitive and very complete. In my opinion it offers a great variety of models and products at an affordable price. The delivery was according to the estimated time and without problems. I will buy again.
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Dominique S.
Rating: 4 out of 5
following a purchase from 01/12/2023
Delivery too long for available products and high delivery charges (€7.50).
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BAPTISTE J.
Rating: 1 out of 5
following a purchase from 24/12/2023
1st disappointment, the model which was supposed to be 20cm and is in fact barely 15 Very light plastic I am frankly disappointed.
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Marlène B.
Rating: 1 out of 5
following a purchase from 08/12/2023
Order of 08/12/23 Christmas gift received 05/01/24 after complaint 04/01/24!!!
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Didier G.
Rating: 1 out of 5
following a purchase from 13/12/2023
I ordered a motorcycle model at the beginning of December, supposedly in stock, but in the end they didn't have it. I simply received it on 05/01/2024. They never answer the phone, lamentable, I do not recommend this site at all.
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Ryan T.
Rating: 4 out of 5
following a purchase from 23/11/2023
I received my order in good time and I am satisfied. It took a little time to arrive but otherwise perfect.
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Pascal P.
Rating: 4 out of 5
following a purchase from 09/12/2023
Very satisfied with my order, fast delivery even though I was in the middle of a supply run at the time of ordering.
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Robert Hendrik V.
Rating: 4 out of 5
following a purchase from 06/12/2023
super
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Martina P.
Rating: 4 out of 5
following a purchase from 13/12/2023
Excellent, reliable and impeccable service! I would shorten the shipping time
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Barbara S.
Rating: 1 out of 5
following a purchase from 08/12/2023
I never got a refund.
Very bad products, not matching the photos
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tom V.
Rating: 4 out of 5
following a purchase from 04/12/2023
Just good that's all it should be
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Isabelle B.
Rating: 4 out of 5
following a purchase from 18/11/2023
A long wait, but everything arrived in time for Christmas.
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Martin V.
Rating: 4 out of 5
following a purchase from 01/12/2023
Good couldn't be better
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Solène F.
Rating: 1 out of 5
following a purchase from 03/12/2023
The order I received did not correspond to the purchase I had made. Following my complaint, I never received a return.
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Alan B.
Rating: 4 out of 5
following a purchase from 03/12/2023
Item was despatched in good time, delivery company missed me first and didn't leave a note, but successfully delivered s few days later. In between, 1001Hobbies, had contacted me to note the failed deliver and that it would be redelivered shortly. It was.
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Didier R.
Rating: 4 out of 5
following a purchase from 27/10/2023
Generally serious.
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Édith L.
Rating: 4 out of 5
following a purchase from 27/11/2023
A bit of a wait for delivery but with 15 days to go before Christmas nothing really unexpected. Delivery arrived on time and always very well packaged, a little more anonymity on the box would be welcome.
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michel R.
Rating: 4 out of 5
following a purchase from 02/01/2024
order delivered quickly in a relay center and corresponds to my order nothing more to say
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Peter V.
Rating: 4 out of 5
following a purchase from 05/12/2023
Good clear site!
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CHRISTOPHE L.
Rating: 4 out of 5
following a purchase from 15/12/2023
As ordered and delivered in good condition.
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Olaf K.
Rating: 4 out of 5
following a purchase from 20/12/2023
Ordered and received just before Christmas. Thank you
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Sylvain M.
Rating: 4 out of 5
following a purchase from 08/12/2023
I received my order with the products wrapped in gift wrap as requested.
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Kain D.
Rating: 1 out of 5
following a purchase from 20/12/2023
Not once received a complete order and certainly not within 2 weeks as indicated, make it 2 months. Don't fall for it you can just whistle for your stuff or money! If you don't go after it yourself mail.
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Patrick M.
Rating: 1 out of 5
following a purchase from 13/12/2023
I did not receive the item I ordered. Poor customer service.
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Antonio V.
Rating: 4 out of 5
following a purchase from 27/11/2023
Good
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Marcel M.
Rating: 4 out of 5
following a purchase from 24/11/2023
Wide choice. Information on delivery time could be better. Took with like a month before package was delivered.
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Florian H.
Rating: 4 out of 5
following a purchase from 03/11/2023
I am very satisfied
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Josep Vicent G.
Rating: 1 out of 5
following a purchase from 12/12/2023
I asked them to cancel the order before it was shipped and they would not cancel it claiming it was already shipped. Two days later I got a notification that the order had just shipped. I did not send it back because of the high shipping costs.
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Laurence G.
Rating: 4 out of 5
following a purchase from 23/12/2023
Order lead time
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