Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Everything as described, but the additional safety labels were stuck over the original paint manufactorers label and code numbers. Find somewhere else to stick them!
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Benjamin B.
Rating: 4 out of 5
following a purchase from 09/12/2023
Item as specified, delivery exactly as indicated. Thank you.
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Fee D.
Rating: 4 out of 5
following a purchase from 08/11/2023
Little information with the products, otherwise fine site
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Kelly P.
Rating: 1 out of 5
following a purchase from 04/12/2023
Order shipped 1 1/2 weeks later, and after having to threaten to file a dispute with PayPal. Order received with the wrong paint color. It was for a birthday, so not only did I not get it on time, I also got the wrong color. Unpleasant greeting and open paypal dispute, they're getting away with it, but I paid for a product I didn't order and ended up giving a gift without being able to paint the figurines. This is obviously a recurring problem with the site, and I should have checked the reviews first. I would never recommend this site, nor would I recommend it to you.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Eric B.
Rating: 4 out of 5
following a purchase from 17/12/2023
The item was well received, but the price of the reference ordered was a little high.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Géraldine M.
Rating: 4 out of 5
following a purchase from 10/12/2023
Product selection and quality
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Laurence G.
Rating: 1 out of 5
following a purchase from 12/12/2023
You still can't figure out that I've picked up my package!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Antoine R.
Rating: 4 out of 5
following a purchase from 09/11/2023
Delivered over a month late, but as expected, very good quality.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Gilles L.
Rating: 1 out of 5
following a purchase from 20/12/2023
One brush (N°1) arrived broken. Poor packaging. Very disappointed.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Stefan W.
Rating: 4 out of 5
following a purchase from 02/12/2023
Search function could be a little better
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Francisco A.
Rating: 4 out of 5
following a purchase from 27/11/2023
All good, but shipment arrived late and without precise directions (one day I looked and it still gave as arrival date two days earlier...)
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Renato B.
Rating: 4 out of 5
following a purchase from 21/11/2023
Seems easy enough to navigate, there are interesting articles and parts, useful little information on some articles that helps to understand.
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Francesca G.
Rating: 4 out of 5
following a purchase from 10/12/2023
The prices are very fair considering everything, and there are figures that I have not found elsewhere! The quality is obviously high as the figures are original, and the (free) shipping was very fast. There are *some* figures with higher prices, if you want to save money on everything you will have to buy from more sites besides this one, but I have noticed that if an order is very large the margin of savings is greater. Good service in any case, and the items arrived safely packed and without any damage.
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Cindy L.
Rating: 1 out of 5
following a purchase from 08/12/2023
I placed an order that never arrived but was debited from my account. I had to call back several times to finally be told clearly that there had been a bug with my order and that I should place it again immediately! And of course with a commercial gesture! I finally received my order more than 1 month later, but of course I didn't even get an apology or a commercial gesture, even though they had told me on the phone!
In short, I don't recommend this site because I didn't get my gift when I wanted it and no apology or gesture! Very very very disappointed
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Sandrine M.
Rating: 4 out of 5
following a purchase from 07/12/2023
Delivery a little late, but on time
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Stephen T.
Rating: 4 out of 5
following a purchase from 14/12/2023
Found everything great except i thought the delivery could have been faster
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Vania M.
Rating: 4 out of 5
following a purchase from 10/12/2023
Time a little long, but item arrived as dmi expected.
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laurent B.
Rating: 1 out of 5
following a purchase from 03/12/2023
received only 2 out of 3 articles, and not the most important ones
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Davide G.
Rating: 4 out of 5
following a purchase from 11/12/2023
New model, fairly quick shipping
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Tiana D.
Rating: 4 out of 5
following a purchase from 09/11/2023
Delivery time respected, the parcel was superbly packaged and protected.
The only downside was that when I asked about the status of the order, the after-sales service told me it wouldn't be available before January 2024. 3 days later, the order was delivered!
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Eduard C.
Rating: 1 out of 5
following a purchase from 11/12/2023
I asked them to confirm that the product was as in the photo, as they had sent me a different model on another website. They confirmed that it was as in the photo. When I received it, it was NOT as in the photo and consequently, I requested the return. To my surprise, they told me that I must pay the return shipping costs. A real scam of a company.
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marta S.
Rating: 4 out of 5
following a purchase from 12/12/2023
I used this site for the first time and the item reached me after 6 days
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Ireneusz G.
Rating: 1 out of 5
following a purchase from 05/12/2023
the parcel arrived on time, but damaged inside and before it arrived in the UK. all contents are unusable. I do not recommend this company. I regret not checking the reviews before purchasing. Money wasted
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Sven Erik L.
Rating: 4 out of 5
following a purchase from 21/11/2023
Delivery time a little too long. Therefore only 5 stars
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May V.
Rating: 4 out of 5
following a purchase from 16/11/2023
Clear. Versatile choice.
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'Pascale' D.
Rating: 1 out of 5
following a purchase from 29/11/2023
Order placed on November 29 and still not shipped. No reply to my email request for information about the availability of my products and impossible to contact them by phone. In short, I probably won't get my order for Christmas... even though it's paid for. I don't recommend this seller.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Francisco Javier M.
Rating: 4 out of 5
following a purchase from 30/11/2023
Good treatment, speed and ease of purchase.
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Kai-Uwe S.
Rating: 4 out of 5
following a purchase from 11/11/2023
The selection is very extensive and comprehensive. Unfortunately, the relatively long delivery times bother me.
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Eric B.
Rating: 4 out of 5
following a purchase from 28/11/2023
ALL CLEAR.
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Ac M.
Rating: 4 out of 5
following a purchase from 01/12/2023
Delivery was good..and well packed..only long wait for it was a drawback
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Christian S.
Rating: 4 out of 5
following a purchase from 02/12/2023
a little longer than expected, but correct delivery
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K B.
Rating: 4 out of 5
following a purchase from 26/11/2023
Wide choice reasonably fast delivery
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Joël E.
Rating: 4 out of 5
following a purchase from 04/12/2023
meets my expectations
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Manfred P.
Rating: 1 out of 5
following a purchase from 11/11/2023
Delivery time stated as 1 week, in the end it was 6 weeks. Put off again and again, no response to inquiries. Not again.
At least the order has now arrived - lucky me...
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francisco andres P.
Rating: 4 out of 5
following a purchase from 29/11/2023
I haven't started them yet, but the service I have received has been excellent.
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siem B.
Rating: 4 out of 5
following a purchase from 26/11/2023
Took way too long for the order to arrive. Track and trace was through a French concernediest and not translatable to ned or eng.Looks very much like dropshipping, I order from them and only then 1001 hobbies goes to order from the supplier! Next time I will skip...too bad
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Jan R.
Rating: 1 out of 5
following a purchase from 06/12/2023
I find that when I order something I get to hear signs that you have not completed that I did. I find that very annoying and it takes too long for me to get my order. I find that a pity of 1001 hobbies my point is a 5.
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JACQUES C.
Rating: 4 out of 5
following a purchase from 02/12/2023
Good products, delivery a little long.
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Krzysztof Z.
Rating: 1 out of 5
following a purchase from 20/11/2023
Package send 3 weeks after time promised in description. Box came incomplete - you forgot to put one item in. You then said you cant do refund for the one item that I didn't receive, so you need to send me it again. So here I am waiting, again. I won't buy here ever again unless I will be desperate to do so.
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Daniele M.
Rating: 4 out of 5
following a purchase from 26/11/2023
great service, fast, accurate and at a fair price. thank you
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