English 
B
Rating: 1 out of 5
1st disappointment, the model which was supposed to be 20cm and is in fact barely 15 Very light plastic I am frankly disappointed.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 4 stars
Reset filtersM
Rating: 1 out of 5
Order of 08/12/23 Christmas gift received 05/01/24 after complaint 04/01/24!!!
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D
Rating: 1 out of 5
I ordered a motorcycle model at the beginning of December, supposedly in stock, but in the end they didn't have it. I simply received it on 05/01/2024. They never answer the phone, lamentable, I do not recommend this site at all.
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R
Rating: 4 out of 5
I received my order in good time and I am satisfied. It took a little time to arrive but otherwise perfect.
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P
Rating: 4 out of 5
Very satisfied with my order, fast delivery even though I was in the middle of a supply run at the time of ordering.
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R
Rating: 4 out of 5
super
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M
Rating: 4 out of 5
Excellent, reliable and impeccable service! I would shorten the shipping time
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B
Rating: 1 out of 5
I never got a refund.
Very bad products, not matching the photos
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Very bad products, not matching the photos
T
Rating: 4 out of 5
Just good that's all it should be
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I
Rating: 4 out of 5
A long wait, but everything arrived in time for Christmas.
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M
Rating: 4 out of 5
Good couldn't be better
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S
Rating: 1 out of 5
The order I received did not correspond to the purchase I had made. Following my complaint, I never received a return.
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A
Rating: 4 out of 5
Item was despatched in good time, delivery company missed me first and didn't leave a note, but successfully delivered s few days later. In between, 1001Hobbies, had contacted me to note the failed deliver and that it would be redelivered shortly. It was.
D
Rating: 4 out of 5
Generally serious.
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É
Rating: 4 out of 5
A bit of a wait for delivery but with 15 days to go before Christmas nothing really unexpected. Delivery arrived on time and always very well packaged, a little more anonymity on the box would be welcome.
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M
Rating: 4 out of 5
order delivered quickly in a relay center and corresponds to my order nothing more to say
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P
Rating: 4 out of 5
Good clear site!
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C
Rating: 4 out of 5
As ordered and delivered in good condition.
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O
Rating: 4 out of 5
Ordered and received just before Christmas. Thank you
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S
Rating: 4 out of 5
I received my order with the products wrapped in gift wrap as requested.
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K
Rating: 1 out of 5
Not once received a complete order and certainly not within 2 weeks as indicated, make it 2 months. Don't fall for it you can just whistle for your stuff or money! If you don't go after it yourself mail.
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P
Rating: 1 out of 5
I did not receive the item I ordered. Poor customer service.
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A
Rating: 4 out of 5
Good
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M
Rating: 4 out of 5
Wide choice. Information on delivery time could be better. Took with like a month before package was delivered.
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F
Rating: 4 out of 5
I am very satisfied
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J
Rating: 1 out of 5
I asked them to cancel the order before it was shipped and they would not cancel it claiming it was already shipped. Two days later I got a notification that the order had just shipped. I did not send it back because of the high shipping costs.
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L
Rating: 4 out of 5
Order lead time
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J
Rating: 4 out of 5
Everything as described, but the additional safety labels were stuck over the original paint manufactorers label and code numbers. Find somewhere else to stick them!
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B
Rating: 4 out of 5
Item as specified, delivery exactly as indicated. Thank you.
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F
Rating: 4 out of 5
Little information with the products, otherwise fine site
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K
Rating: 1 out of 5
Order shipped 1 1/2 weeks later, and after having to threaten to file a dispute with PayPal. Order received with the wrong paint color. It was for a birthday, so not only did I not get it on time, I also got the wrong color. Unpleasant greeting and open paypal dispute, they're getting away with it, but I paid for a product I didn't order and ended up giving a gift without being able to paint the figurines. This is obviously a recurring problem with the site, and I should have checked the reviews first. I would never recommend this site, nor would I recommend it to you.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
E
Rating: 4 out of 5
The item was well received, but the price of the reference ordered was a little high.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
G
Rating: 4 out of 5
Product selection and quality
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
L
Rating: 1 out of 5
You still can't figure out that I've picked up my package!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
A
Rating: 4 out of 5
Delivered over a month late, but as expected, very good quality.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
G
Rating: 1 out of 5
One brush (N°1) arrived broken. Poor packaging. Very disappointed.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
S
Rating: 4 out of 5
Search function could be a little better
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F
Rating: 4 out of 5
All good, but shipment arrived late and without precise directions (one day I looked and it still gave as arrival date two days earlier...)
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R
Rating: 4 out of 5
Seems easy enough to navigate, there are interesting articles and parts, useful little information on some articles that helps to understand.
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F
Rating: 4 out of 5
The prices are very fair considering everything, and there are figures that I have not found elsewhere! The quality is obviously high as the figures are original, and the (free) shipping was very fast. There are *some* figures with higher prices, if you want to save money on everything you will have to buy from more sites besides this one, but I have noticed that if an order is very large the margin of savings is greater. Good service in any case, and the items arrived safely packed and without any damage.
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