Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I received damaged paint pots at home. 1 jar broken and therefore the other jars under the paint and not visible what color the jars have. During contact via email you indicate that it is your fault and not ours. You should take the paint back, but refuse to do so. Not nice to the customer. Solve something like this . so the rating is a -5
Translated reviews
Response from 1001hobbies
Hello and thank you for your message. We are sorry for this situation. Unfortunately, it is not possible to return a can of paint that has already been opened: it would make no sense. However, our customer service department has normally offered to send you back the can in question, and I believe they were waiting to find out if the other cans of paint, apart from being splattered, were still usable or not, apart from the purely aesthetic effect and in no way hindered their use. Please do not hesitate to send us an e-mail at [email protected] Have a nice day
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2023
Satisfied with my order...The products correspond to my expectations...The models are being assembled...Thank you.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/03/2023
Had what I was looking for when nobody else did. Only reason I'm not giving 5 stars is one of the items arrived broken. Easily repairable, but broken nonetheless. Won't stop me from purchasing here in the future.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2023
Fast, impeccable service
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 16/03/2023
I've ordered before with no issues. Processing time seems to get items shipped always takes a day or two longer than most hobby shops. The first set of r/c bodies I've ordered in the past arrived safely in boxes. This last order had to come from France and the bodies arrived in bare bubble wrap. I was completely shocked it wasn't in a box, luckily there was no damage to the bodies.
Knocked off 1 star for packaging concerns, I can deal with slower processing times since I'm often ordering parts that are long discontinued or hard to find elsewhere.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2023
Correct
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/02/2023
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2023
Apart from the fact that there was no visibility of the delivery date on the order (which was marked "in stock", then "in stock from:", indicating a new date), the product arrived relatively quickly (and earlier than the date indicated following the change described above), and in perfect condition.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/03/2023
Am still waiting for response to my damaged shipment.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2023
Perfect, thank you very much, faster delivery than expected.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 13/03/2023
The web address is misleading, it seems as if they are a UK company with a .UK address. However they ship from France which, other than the time factor was not an issue due to the low value of my purchase. Had I bought an expensive item, I would have found myself liable to import duty and Vat, adding considerably to the cost
I think their website should be clearer regarding the country of shipping.
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/03/2023
Long delivery time, relatively expensive and the quality of the model leaves a lot to be desired.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 13/03/2023
this model was easy to assemble. delivery times a little too long. i will continue to order. michael
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 07/02/2023
Very bad opinion, I received a different product than what I ordered and unfortunately this happened twice. I have returned the product and am still waiting to hear back regarding its replacement or a possible refund
Translated reviews
Response from 1001hobbies
Hello, thank you for your message. Could you please send an email to [email protected] to describe your situation? On our side, we haven't found anything. We will find a solution. Thank you very much!
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/02/2023
All correct Thank you.
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/03/2023
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2023
Correct site, but be careful if the delivery address is different from the billing address!
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 06/03/2023
I am sorry but twice an item was submitted that was not what was requested. Despite repeated reports nn the inconvenience has been remedied.
Translated reviews
Response from 1001hobbies
Hello, thank you for your message. Could you please send an email to [email protected] to describe your situation? On our side, we haven't found anything. We will find a solution. Thank you very much!
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/03/2023
Unfortunately the legs of one figure broke off during shipping such fine small parts should be packed a little better with the helicopter fuselage E-sky Bell 222 everything was very well packed I am satisfied with it MFG
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/02/2023
improved order status and shipping information.A shortening of the wait time on the arrival of goods would be appreciated.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/03/2023
Selection is good, prices are a little high but it's a good store.
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/03/2023
Pleasant website, communication could be better. Only after my own request the shipment was neatly resolved. But would have been nicer if this company had picked that up earlier itself. Received everything so satisfied in the end.
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 18/03/2023
Fast delivery
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/02/2023
All very correct. The prices seemed a bit high to me.
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/03/2023
I overpaid for it to arrive earlier and it arrived much later. And they did not want to give me a solution
Translated reviews
Response from 1001hobbies
Hello, thank you for your message. We are very sorry for this situation which is beyond our control. We will pass on the information to the carrier, who is responsible for this situation, but unfortunately we do not have many other solutions from our side. However, we can offer you a 5€ voucher valid for all future orders with the code SAVCOM5 as compensation. have a nice day!
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/02/2023
Great site, lots of featured products although not all always available and unfortunately the prices are a bit high
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2023
Perfect delivery and compliant products except for the F4F which was missing a decal compared to the photo. Problem solved thanks to scraps.
Translated reviews
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 09/03/2023
I didn't receive my order SCUBFJLKQ correctly. One Item was missing, then I sent an e-mail on 16/03/2023 explaining the situation and received an automatic message saying that the service 506065 was opened. But so far I didn't get any answer from 1001hobbies after 5 days.
Translated reviews
Response from 1001hobbies
Hallo, vielen Dank für Ihre Nachricht. Es tut uns schrecklich leid, dass dies passiert ist. Es ist unmöglich, Ihre E-Mail zu finden :( Können Sie uns eine Nachricht an [email protected] schicken, idealerweise mit Fotos der erhaltenen Produkte? Wir werden uns schnell darum kümmern. Vielen Dank!
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 21/02/2023
would be very good except that the last order of colors disappeared into thin air
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/03/2023
Thanks for providing me with a game that is unavailable to me in the states! I just wished that the product had better tracking information as it said it was in my country on a Friday and then actually arrived on Wednesday the next week. Not sure how that happened but assumed it was due to customs. Other than that, I did get some dings and bends on the game which hurts me as a collector. In the future, 8li would prefer more protection. Thanks!
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/02/2023
Description is notdürung pictures very bad about accu kappazität no information
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 01/03/2023
Did not receive what I ordered, small unpainted parts were delivered 🥴
Translated reviews
Response from 1001hobbies
Hello, thank you for your message. I am sorry to hear that the product did not meet your expectations. I have contacted the person responsible to change the product description and make it clearer that these are unpainted figures. Thank you very much and have a nice day
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/02/2023
The delivery did not contain one of the products purchased and I had to insist a lot to finally get the information that the product was no longer in stock. It would have been more honest to inform me that the product was not availableK.
Translated reviews
Response from 1001hobbies
Hello, thank you for your message. We are terribly sorry for this situation. We will try to improve the procedure in the future. Normally, an e-mail is generated when this happens, but there may have been a problem :/ Have a nice day,
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 09/03/2023
delivered well and quickly
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2023
merçi à la prochaine
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 07/03/2023
Company did well sourcing what I wanted but didn’t expect it to be sent from France, that said only a week for delivery so not too bad
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 01/02/2023
Product arrived broken after taking almost a month to arrive. Emailed customer service on march 1st, got a response saying someone would get back to me (most likely automated) and still haven’t gotten a response on march 17th. Product cost me $30 with shipping, very disappointed. The mug was a gift for my dad and we still haven’t even heard anything about if they will send a replacement or refund me. Do not recommend.
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/02/2023
Top in the selection, prices are still ok, everything is getting more expensive, processing time a bit long but with the selection everything is fine... gladly again!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2022
nothing to report
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/02/2023
Everything has been easy and fast. The models arrived in perfect condition.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 