Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Website is a google-translate of the French website. Products may not be in Dutch, but that is not necessarily mentioned. Avoid webshop!
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Response from 1001hobbies
Hello, thank you for your important message to us. I am sorry for this disappointment. The site does indicate that the language of the game is in French, but I can understand that people may miss this information. We will try to find a solution to make it more visible. Have a nice day
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2022
First shipment in a simple envelope.arrived crushed of course.return of the fig.they told me they were sending me back again this time well protected in a box.received after 1 month of waiting, still in a simple envelope, blister again crushed of course!!!! Jouet de collection en miette, qui finfi a la poubelle .perdu 38 eu., Bravo !!!!!!!Nul....j abandonne d'essayer de commander un produit chez des gens qui ne respectent rien, ni leur clients.à évitez .escros
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Response from 1001hobbies
Hello Sir, Thank you for taking the time to evaluate us. We regret this experience. Unless we are mistaken, customer service does not have a complaint in your name. We therefore invite you to send us an e-mail to [email protected]. We apologize and look forward to hearing from you. Thank you for your time, 1001hobbies customer service.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/02/2023
quite a lot they have, just not everything. Offers are good from them.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 31/01/2023
good customer service, also from France, website is clear, products are well described, can recommend 1001hobbies
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/02/2023
Correct order received 17 days after order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2023
Delivery too long and delivered to letterbox, otherwise correct order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2023
Very beautiful article I received all even if I did not have answer with my messages because of my order dispatched in several times with time I had all perfectly
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/01/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2023
well
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/01/2023
Order placed on 27/11/22, half received on 22/01/23 after 3 reminders. It's now mid-February and I'm waiting for the rest of my order after 2 further reminders. Vendors acting in bad faith (the site indicated immediate availability and they dare to tell me that availability was delayed by 3 weeks after a delay of...7 weeks!), incompetent (I have to tell them what they sent me to avoid unnecessary duplication. And yes, I'm not in favor of wasting time either =p). So if you want to waste your time and money, or if you like to suffer, place an order with them. Otherwise, try another business, which will in any case be much more efficient, competent and pleasant.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 06/01/2023
The web site said my order would ship within 14 days of my purchase.
I received my order almost six weeks later and by the time I received it I’d already made other arrangements to substitute the cardboard models I ordered.
I do not recommend 1001Hobbies to anyone.
Response from 1001hobbies
Dear customer, Thank you for your very important message to us. We are sorry if the product took longer than expected to arrive. Please feel free to send us an email to [email protected] to let us know if you want to return the product and ask for a refund. Thank you in advance
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2023
discount vouchers should be used
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2023
A little expensive but available for sale.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2023
always delivered on time cardboard box too big for the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2023
RAS impeccable
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 15/12/2022
After ordering, you receive automated emails at regular intervals asking for reviews, requests for model images, etc. Unfortunately, the unsubscribe button is useless against these spam mails!
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/02/2023
Looks good and fast delivery
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 07/02/2023
I am satisfied, prompt delivery to Switzerland
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/01/2023
bad
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 30/01/2023
All good
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/12/2022
I got it as ordered. Took a little while longer given i ordered in high volume time and i live in the USA, but would do so again with no worries.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2023
Everything is perfect No nasty surprises
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 31/01/2023
delivered on time
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/12/2022
THE KYLIAN MBAPPE FUNKO POP NEVER ARRIVED AND THE OTHER ONE A MONTH LATE, I WILL NEVER ORDER ANYTHING FROM THIS SITE AGAIN.
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Response from 1001hobbies
Hello, thank you for your message. We are very sorry for this situation and we understand. As agreed, we will proceed to refund the order as soon as we receive it. Have a nice day
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/01/2023
The product is as expected. The delivery time is somewhat longer than usual since they send the product from France. In my case it took a week.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2023
As ordered
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 31/08/2022
Delivery time months after purchase without communication. Goods not refunded to date after being returned at own expense. Already written to 4 times. No response. Really not recommended. Constantly receive advertising emails. Never again.
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Response from 1001hobbies
Hello, thank you for your message. I am indeed noting a status with the expectation that the message will be received by us. I'll clarify this with customer service on my end and we'll keep you posted. We are terribly sorry that this situation did not make it through to us. Have a nice day
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/01/2023
Great deal, maybe a long delivery time but no problem for me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2023
nothing to say
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 27/01/2023
I mistakenly bought a model airplane without a radio control , being a gift I immediately bought always another more expensive model airplane with a radio control . I asked several times to be able to return the first model airplane but received no response . I WILL NOT BUY FROM 10001 HOBBIES ANYMORE .
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Response from 1001hobbies
Hi, can you email us at [email protected]? We'll see what we can do. Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2023
The figurines are very well matched to my choice. I find the delivery too long. Others quoted faster.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/01/2023
the time between placing an order and receiving it could be shorter for me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2023
Hello, a dear for the length, well read the instructions. Person has the telephone reception very very good.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/01/2023
Very happy.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 14/01/2023
Amswer as above
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2023
RAS, satisfied
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/01/2023
Not very cheap but got exactly what I was looking for and under the motto "better expensive than not for sale" I am happy with my order
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/12/2022
in my opinion, the order has been in transit for a long time
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/01/2023
I had to wait because some products were not in stock ,but I then received everything packed to perfection ,
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/01/2023
I would like more information about the products, such as number of pieces, whether or not they have photoengravings, that kind of information that sometimes helps me decide between one model or another. Otherwise, I am very satisfied with the speed of shipping, packaging, etc.
I also like the navigation of the site, it is fast and fluid. Best regards.
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