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A
Rating: 4 out of 5
always delivered on time cardboard box too big for the product
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
RAS impeccable
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V
Rating: 1 out of 5
After ordering, you receive automated emails at regular intervals asking for reviews, requests for model images, etc. Unfortunately, the unsubscribe button is useless against these spam mails!
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G
Rating: 4 out of 5
Looks good and fast delivery
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V
Rating: 4 out of 5
I am satisfied, prompt delivery to Switzerland
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A
Rating: 1 out of 5
bad
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
All good
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V
Rating: 4 out of 5
I got it as ordered. Took a little while longer given i ordered in high volume time and i live in the USA, but would do so again with no worries.
A
Rating: 4 out of 5
Everything is perfect No nasty surprises
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G
Rating: 4 out of 5
delivered on time
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C
Rating: 1 out of 5
THE KYLIAN MBAPPE FUNKO POP NEVER ARRIVED AND THE OTHER ONE A MONTH LATE, I WILL NEVER ORDER ANYTHING FROM THIS SITE AGAIN.
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Response from 1001hobbies
Hello, thank you for your message. We are very sorry for this situation and we understand. As agreed, we will proceed to refund the order as soon as we receive it. Have a nice day
C
Rating: 4 out of 5
The product is as expected. The delivery time is somewhat longer than usual since they send the product from France. In my case it took a week.
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A
Rating: 4 out of 5
As ordered
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V
Rating: 1 out of 5
Delivery time months after purchase without communication. Goods not refunded to date after being returned at own expense. Already written to 4 times. No response. Really not recommended. Constantly receive advertising emails. Never again.
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Response from 1001hobbies
Hello, thank you for your message. I am indeed noting a status with the expectation that the message will be received by us. I'll clarify this with customer service on my end and we'll keep you posted. We are terribly sorry that this situation did not make it through to us. Have a nice day
G
Rating: 4 out of 5
Great deal, maybe a long delivery time but no problem for me.
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A
Rating: 4 out of 5
nothing to say
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A
Rating: 1 out of 5
I mistakenly bought a model airplane without a radio control , being a gift I immediately bought always another more expensive model airplane with a radio control . I asked several times to be able to return the first model airplane but received no response . I WILL NOT BUY FROM 10001 HOBBIES ANYMORE .
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Response from 1001hobbies
Hi, can you email us at [email protected]? We'll see what we can do. Thank you!
A
Rating: 4 out of 5
The figurines are very well matched to my choice. I find the delivery too long. Others quoted faster.
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G
Rating: 4 out of 5
the time between placing an order and receiving it could be shorter for me.
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A
Rating: 4 out of 5
Hello, a dear for the length, well read the instructions. Person has the telephone reception very very good.
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V
Rating: 4 out of 5
Very happy.
V
Rating: 4 out of 5
Amswer as above
A
Rating: 4 out of 5
RAS, satisfied
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G
Rating: 4 out of 5
Not very cheap but got exactly what I was looking for and under the motto "better expensive than not for sale" I am happy with my order
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G
Rating: 4 out of 5
in my opinion, the order has been in transit for a long time
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A
Rating: 4 out of 5
I had to wait because some products were not in stock ,but I then received everything packed to perfection ,
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C
Rating: 4 out of 5
I would like more information about the products, such as number of pieces, whether or not they have photoengravings, that kind of information that sometimes helps me decide between one model or another. Otherwise, I am very satisfied with the speed of shipping, packaging, etc.
I also like the navigation of the site, it is fast and fluid. Best regards.
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I also like the navigation of the site, it is fast and fluid. Best regards.
V
Rating: 4 out of 5
Everything is fine, gladly again
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A
Rating: 4 out of 5
Easy ordering on the site, well-protected parcel and problem-free delivery. Only downside: stock management, items indicated as "Immediate dispatch" are not necessarily available in stock. In my case, 9 items were ordered and immediately available at the time of ordering, but none were in stock. Apart from that, it's a good store.
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V
Rating: 4 out of 5
Delivered within the time promised. Just wish they could do it a little quicker. ;)
A
Rating: 4 out of 5
A fast reception in spite of a little waiting following a faulty stock. that sui allowed me to note a reagent and neat SAV.
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A
Rating: 4 out of 5
Quality product but very long delivery time (1 month). However, I was reimbursed for the shipping costs as soon as I asked about the order when I just wanted to know the status.
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V
Rating: 4 out of 5
2- 3 weeks untill you get your order costed the fifth Star.Otherwise very good.
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A
Rating: 4 out of 5
Serious service. Well packed.
On the other hand, one of the items ordered was marked "envoi immédiat" whereas once ordered it was marked "en attente de réapprovisionnement" on the order.
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On the other hand, one of the items ordered was marked "envoi immédiat" whereas once ordered it was marked "en attente de réapprovisionnement" on the order.
V
Rating: 4 out of 5
Everything is fine, gladly again
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A
Rating: 1 out of 5
Currently very negative. Ordered two 1/72 scale aircraft kits and received two sets of paint masking.
I reserve the right to edit the review and should it turn out to be a mere error
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I reserve the right to edit the review and should it turn out to be a mere error
Response from 1001hobbies
Hello, thank you for your message, very important for us. We are very sorry about this situation. If not already, can you please send us photos of the products you received to [email protected]? We will find a solution for you. Thank you very much!
A
Rating: 4 out of 5
Nothing to say...
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C
Rating: 4 out of 5
I have to admit that once I explained the problem, they solved it in very few days (exactly 4 days). I also want to emphasize that although they take a long time to ship, the shipments arrive very well protected.
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A
Rating: 4 out of 5
Impec
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A
Rating: 4 out of 5
Package conforms to order and delivered on time
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