Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Unfortunately, the last order that arrived did not match the one I placed. I've never had any problems in the past, though, and I'm hoping that it can all be resolved. Overall a good service. Thank you
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/01/2022
Aaaa
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/03/2022
very good service.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2022
the bubble wrap of the box containing the model is a little inadequate
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/03/2022
Delivery was scheduled late. After action on our part, delivery came quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2022
Order a little long but otherwise good quality model, happy with the products thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2022
Shipment as expected Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2022
Easy to use.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2022
I never received the boxwood barrels I paid for. Nor was I contacted again about this problem (even by e-mail).
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 31/03/2022
It arrived quickly, but with the wrong paints. They sent two yellow cans and no black.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 02/04/2022
Very good service in both site and shipping.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/02/2022
A real nightmare. They take a long time to deliver what they say they have in stock first hand. But the worst thing is that a cancellation of an order of more than 100 € I had to resort to the OCU after a month of purchase to make me the refund. I do not recommend this website at all. They are also the most expensive by far after having discovered other specialized online stores. My recommendation... Flee, you fools!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/03/2022
Did not send me the correct sheet--wrong scale--not the sheet number I ordered. I'm out 50 bucks.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 16/03/2022
Good experience. Would shop here again.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/03/2022
Poor reception and the person I spoke to didn't want to understand the poor quality of the Revell pots.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/02/2022
My order was placed on February 20 and has just been dispatched (expected delivery date April 12). One item was not in stock, so the order was not delivered (but the amount was debited). The most shocking thing is that apart from an initial message (10 days after the order) saying that the preparation of the delivery had been delayed, I received no information, and was obliged to repeat the process to have the order (without the offending item) delivered to me. I was given a voucher for the missing item rather than a refund. I don't think I'll be using this site again, I don't like the way it works.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2022
very fast, compliant delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2022
Waiting for my order for over 1 month, while everything was in stock when I ordered! To finally receive only half and a voucher for the value of my missing order, I'm not even reimbursed!!!! It's a disgrace! My 1st order took more than 15 days to arrive! I'm not talking about your shipping costs for such long services!!! Sincerely
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/03/2022
good selection
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/03/2022
The delivery was fast, however after changing the delivery address and receiving an email from you confirming the change, it was sent to the other address, fortunately I was at home and was able to receive the package.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/03/2022
Having waited all these weeks for this product, when it arrived it was the wrong one. What a useless company you are. As soon as I saw the springs you sent I binned them
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2022
well
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 22/03/2022
Good morning, I can't figure out how, but the outer carton was intact, while the contents were broken, exposing the Foamclay I purchased to the air, I just hope it didn't dry out completely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2022
A little disappointed The description was not precise enough about the part to be built, which is mainly the sail part.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/03/2022
purchased 2 model boat kits. one had no English instructions. and i am still waiting for them. this company are in france and not the uk. So expect duty to be paid . I had to pay £65 . would i use them again ? No.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/03/2022
Delivery ahead of time. The quality of some models is not as expected, but overall it is very satisfactory.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 24/03/2022
It really isn't clear when you purchase an item in the UK that you will have to pay import duty !!! Which is very expensive!! I tried to contact the seller but suprise surprise no response !! Check before you buy !!!!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2022
Nothing very original, except that I'm satisfied with the models ordered and their delivery to the relay point.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/02/2022
I'm missing one of the items I ordered, available on other sites. I've been waiting for a while, no return...
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/03/2022
The prices are very fair, ordering is very easy. Delivery was an issue, apparently it came to the US then was returned because my address was not “verified”…communicated with the seller, they resent the items, then I received them shortly thereafter, everything I ordered. The delivery issue was not a big deal, as the seller’s communication was good. Would buy from them again and would recommend to others.
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 11/03/2022
Very good packaging, the item has been delivered quickly and the choice for the modeller is great!
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 11/12/2021
Logistical management regarding warehouse management, leaves something to be desired by waiting to an inadequate extent for both the material ordered, and more so for reimbursement. I am expressly determined to change suppliers...to forget!!!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/03/2022
Very nice model in details.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/03/2022
Took a bit for the order to be processed. but once shipped, it arrived pretty quick. Product exceeded expectations. Would visit again. Have had previously ordered from 1001.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 07/02/2022
Still not received the spur gear I ordered 5 months ago. They tried to resolve the issue but sent me the wrong item and I ended up buying another one. I'd avoid if you can, just can't get LRP spares in the UK from anyone else.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 07/02/2022
everything went well - order arrived on time - as it is a gift I cannot judge whether everything works
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/03/2022
this is my first purchase from 1001hobbies and I liked the response.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2022
a great choice, a good follow-up. Sometimes stock is out of date, but there's no hurry. :-).
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/03/2022
Clear info
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/03/2022
Never buy from them I ordered September 1, 2021 2 protege card ultimatum guard which was available on the site, as soon as I paid the product was awaiting delivery supplier the order was postponed every month for 2-3 months after no more news I had to call them after 6 months I was sent 1 protege card because it was the last, I asked for a refund for the 2nd protege card it should be done within a week and 2 months later still nothing ...never again on this site, products put on sale when they do not have it in stock it is their supplier who stocks and when you buy the supplier does not have the product
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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