Customer reviews of 1001hobbies

I express my disappointment concerning order UD8IBUARU.
That order consisted of two kits: - SMER kit - Fiat CR.32 - Flying Machine kit - Paggio P108 Now, while the SMER kit arrived exact, the Flying Machines kit arrived incorrect tispect to what was published in your online catalog.
In fact instead of the kit, a transparent envelope arrived with a card inside with a picture of in airplane, moreover not even related to the Piaggio p108.
Big disappointment!
The fact that the envelope had a label with a bar code and P108 written on it, I think it was an oversight during storage, at least this I want to believe!!!
I voiced this complaint of mine already by email because I could not find a way to do it on your site.
But no acknowledgement or response.
I would appreciate being able to return the wrong merchandise, and maybe purchase something different.
Ps: I realized, unfortunately after the purchase and after the email complaint, that already another user had been risetvato the same treatment.

Very good. Mistake made up for in a big way. A+++

I AM STILL WAITING FOR MY ORDER PLACED ON 09/02......

well-designed site,lots of choice,fairly fast delivery.everything you need to be happy when you like making models.

I would have given you 5 stars without hesitation, but you gave me a fright when you sent me a message saying that you couldn't prepare my order until I had paid, even though my account had been debited. Otherwise, you're top-notch, so next time you'll send me 6 stars.

Too small and not at all practical to assemble

satisfied

So I ordered a hg kshatriya and received the wrong item a entry grade gundam (for like a quarter of the price) and sent an email to them but all I got back was send us it back this is unacceptable I request that u send out the correct item or if you can do that a full refund this is terrible 1 of worst sites ever I feel like you have treated me like a mug plus when I tried to call you r always close if u can get back to me asap so we can resolve this problem

Lousy experience. Despite repeated requests to stop sending me Spam from your company, they continue to do so.

I am very satisfied with the quality of the product and the delivery time. I only regret that the curtain ropes are not included in this package.

Clarity and security of payment to be improved

Wrong product delivered after 4 weeks delivery time

What a lack of professionalism! After returning a product, the site clearly shows that the refund request has been taken into account, but it's now been over a month that, despite several reminders, I haven't seen a thing... My future purchases on this site are compromised, too bad!

Never again

Ordering system was fine, easy enough to navigate. Didn't realise that some items were on back order so delivery took a while, but not outrageous. Was a little disappointed with all the non standard labeling in French covering the English directions and caution labeling, something which I think should be addressed at source, especially when targeting the UK market. Otherwise everything is good, items as described and correct, good value for money, no complaints really.

Although on the site the products were available, it turned out that this was not really the case, hence the slightly long delivery time. Apart from that, it's OK.

R a s

Quick delivery but wrong address

Had some problems with my first order but after contact it was resolved quickly and well

No worries about ordering on the site Delivery on time

Delivery on time, products well packaged.

all good

Great site, but many products are not available

The delivery time from start to finish was WAY too long

To this day I still haven't used paints and airbrushes. I will be sure to give as soon as possible.

Everything is fine, but the actual delivery time should be a little clearer.

Slow delivery but good product.

nil! delivery, customer service ... nil!

Bit more expensive than elsewhere but they had what I wanted and it was a very good service all round

The TAMIYA X50 color on your website does not correspond to reality. I wanted a light blue color and what I got is a dark blue color. I consider myself deceived because if I had known this I would have ordered a lighter color.

apart from the excellent shipping time

Product arrived. Good condition. I am very satisfied.

Order received ahead of schedule. Very good packaging.

Order spent almost 2 weeks in "processing" and then delivery was also delayed.

The company is honest and will send you your orders. The only problem is that they accept orders for products they don't have in stock. As a result, it sometimes takes over a month for your order to arrive. They should communicate better about this, which they don't.

many choices

I still have a credit balance but I don't know how to use it.

Received the item as ordered.

Clear but difficult search on specific models

Order conforms Fast shipping