Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
monsieur bonjour well received my first order and I am satisfied and also satisfied for the follow-up of this first order..and if the occasion presents itself I would not fail to recommend you.... thank you by the same occasion I wanted to ask you if there is a lighting for the model that I bought from you...thank you for your answer....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/01/2022
I ordered a model as a gift, then you forced me to buy paint and accessories. And finally you don't have the model in stock and tell me 10 days after the purchase. I'm very disappointed and feel ripped off. I'd like a refund because you won't honour the order. What's more, you can't be contacted and that's infuriating!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/01/2022
I received wrong part sent pictures of my purchase still haven’t heard back
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 11/01/2022
Many translated descriptions are not correct, otherwise clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
I waited a long time for my parcel but the items are beautiful.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/01/2022
Overall arrived when expected etc.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/01/2022
Order is ok but delivery takes a long time.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/01/2022
The purchase has been good, habllegaod in perfect condition and well packaged. Very good communication with the after sales service. Only one downside, the time it took to send the package.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 17/01/2022
It is a portal site, i.e. the supplier is not Dutch. It took 2 months for it to be shipped. Once it arrived it turns out not to be the product I thought I ordered. This can be traced to the poor description of articles.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
For my 1st order, I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
super fast i recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
At first I had a computer problem, but when it was resolved, I was pleased with both the speed and the quality. Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2022
Simple and intuitive navigation on the site Small bug on the payment entry, but quickly rectified, without consequence (errors are always possible the important thing is to catch them and that's what was done) Delivery on time and well packaged package
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Bruno A.
Rating: 1 out of 5
following a purchase from 25/01/2022
Received my order, correct container, but incorrect contents (Bristol Britannia model in the box of a Constellation C121). No response to my contact requests, not even an acknowledgement of receipt.
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LAURENCE T.
Rating: 1 out of 5
following a purchase from 30/01/2022
They totally ignored my message to them on their contact page, will not use them again,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2022
Very long delivery for a fast delivery more than 2 weeks to be delivered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2022
Your deliveries take too long. I wanted to order from a French merchant because I am French and I am very disappointed. I ordered from foreign merchants that I will not name and I received my packages within a week.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/01/2022
Shipping time was a little long, but the product met expectations.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 07/01/2022
I never received my order. Do not buy from this site!!! After stating "order not received" several times and sending an email I still have no response after a few weeks. The customer service is jerk. Getting nothing but still getting emails in with "your order has been received. What did you think of your product? Certainly not recommended
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
Easy-to-use site, easy product search, would like more details on perceived quality of items. Multiple delivery options, efficient service.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/01/2022
Too many delays,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2022
For this order I had some problems because the model which I ordered was not in stock however the ors of the order nothing was indicated in this direction I received my order one month after having joined a person to the telephone which answered me very well on the other hand navigation on the site is not simple when I type a word in the space envisaged the first 3 characters return but not the whole word I thank particularly the person whom I had on the telephone which was really reassuring professional.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Very good product and always on time, to be recommended for modellers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
Clear site overall!
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/01/2022
I never received anything there is no response to the mail. Very bad
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2021
Item ordered supposedly in stock but was never and still isn't! I asked for a refund but it's the same thing, you can't be in a hurry! Extremely disappointed! I regret having placed my order on this site!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/01/2022
I have not received it since January 19, 3022
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 02/01/2022
I would never wish for such a business practice. The ordered goods were shown as being in stock. After a short time I received a shipping notification. But the order did not arrive even after a month. When I made an inquiry, I received a message for a credit note because one item was not available. I then canceled the order, as both items are required for this model! I then received another message saying that my order was in progress. Once again, I canceled this order. What comes again? A shipping notice! Do they really want to start a legal dispute? Other companies from Europe delivered within 2 to 4 days.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 15/01/2022
I have written to you numerous times to dehydrate the order, but you have not read and responded to my emails. The phone number does not work and neither does the text messages.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2021
I ordered on December 22, 2021 and to date I have received nothing. Today is February 2, 2022. If you can't deliver, I'd like my money back as soon as possible.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
Hello. I'm happy with my purchases on your site, except for one of the mats I ordered in A5, which is larger than the usual A4 model. But I only received the A4 model? Otherwise I'm very happy with your well-designed site. Everything is clear. Thank you for being able to give our opinion. It's nice to be heard, because sometimes that's what's missing. Other people will be able to read this. Sincerely yours. Have a nice day and evening. Pierrelebelgeapau.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2022
on-time delivery
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 20/01/2022
I will not buy again, merchandise arrives from france with biblical time 13 gg for goods in stock.another order missing a color to be found who knows when and if it will arrive.they refuse to take charge of the right of withdrawal moreover for just cause, they do not respond to emails they lie about the goods in stock, with me they lost a lot of money they are bad.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/12/2021
Item unavailable after 2 months and future availability unknown. As a result, I was offered a voucher and not a refund. Totally unacceptable.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2022
Order placed on 5/01/2022, still not shipped even though all products were available in stock with immediate shipment.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/01/2022
The site is very comprehensive and well stocked. Delivery was tracked well, although unfortunately the courier is not one of the best at communication. Overall, I was really satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
impeccable! if possible, indicate the paints required with their numbers, so that you can place a global order without waiting for receipt of the mock-up and avoid having to go through your very comprehensive catalog, color by color, to find the recommended paint. see you soon
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 22/01/2022
Arrived well no problem
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/11/2021
Order not received in full, still waiting for balance to be paid
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