Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 12h53 following a purchase from 14/09/2021

Non-functional products

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Verifizierter Käufer

Rating: 1 out of 5

Published on 20/01/2022 à 12h18 following a purchase from 20/12/2021

today 20. 1. 22 more than one month after order . still not done !!! no concrete answers to direct mails about the situation !!! instead constant advertising mails !!!! extremely annoying !!!!! eder kh

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Verified Buyer

Rating: 1 out of 5

Published on 20/01/2022 à 12h08 following a purchase from 29/09/2021

Nothing received and no explanation. AVOID is my advice

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/01/2022 à 11h23 following a purchase from 03/01/2022

Delivery on time and received parcel in very good condition

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Geverifieerde Koper

Rating: 1 out of 5

Published on 20/01/2022 à 11h14 following a purchase from 20/11/2021

Ordered product well before the holidays. Product was supposed to be delivered within a few days. Sent an email after a few days, then found the product was not available and could take weeks. Just before the holidays this was a big problem. Fortunately I could succeed at another webshop, but I will not order here again.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/01/2022 à 11h05 following a purchase from 02/12/2021

overall very professional and a lot of choice but it would be nice if we could reach you by phone more quickly and especially do not put labels on the references of pots of paint it becomes illegible and we are forced to add another label on top to recognize the reference of the pot moreover a reduced delivery price for small order quantities (1 or 2 pots of paint or a very low minimum order) would be appreciated

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 11h02 following a purchase from 19/12/2021

Order placed on 19/12/2021 delivery expected on 27/12/2021 max. On the order tracking, it is still not prepared (17/01/2022), I canceled and normally I should be refunded. Site to avoid, or else order 1 year in advance to be delivered for next Christmas. I ordered on another site on 17/01/2022 and delivery was made on 19/01/2022.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 10h49 following a purchase from 17/12/2021

Over a month to wait for a delivery and no news...

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Comprador Verificado

Rating: 1 out of 5

Published on 20/01/2022 à 10h47 following a purchase from 26/12/2021

The product takes as long as if it came from Australia by ship.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 10h11 following a purchase from 23/11/2021

product not delivered and still not refunded!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 09h50 following a purchase from 09/12/2021

Said it was in stock but wasnt. Didnt tell me till too late to order elsewhere for christmas. Rubbish service. Did get a refund though

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/01/2022 à 09h48 following a purchase from 30/09/2021

continue. That's good.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 09h44 following a purchase from 29/11/2021

Nothing received!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 09h43 following a purchase from 29/11/2021

Nothing received.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/01/2022 à 09h42 following a purchase from 09/01/2022

It took a while for my order to be processed, but overall I received my parcel in a satisfactory time. Very satisfied with the service.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 09h33 following a purchase from 02/12/2021

Not at all satisfied. Christmas gift not received so order cancelled in early January and still not refunded!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 09h32 following a purchase from 30/12/2021

Order not delivered after more than one month of waiting. No communication. Refund requested from PayPal.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 09h29 following a purchase from 01/12/2021

Ordered on December 1 for a Christmas present and delivered yesterday, January 19! All said and done, I won't be going through this site again.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/01/2022 à 09h26 following a purchase from 07/01/2022

Rather long preparation time and difficult to find the tracking number on the website. The information sent by e-mail is incomplete. Otherwise order delivered on time and well packaged.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 09h24 following a purchase from 04/01/2022

Lame. Put products online that they don't have in stock. Avoid at all costs.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2022 à 09h23 following a purchase from 10/01/2022

Order placed on 10.01 only on available items. One week later no news. After a phone call, the saleswoman told me that there had been some computer problems ... On the other hand, I didn't notice any problems debiting my bank account the day after I placed the order! And to this day I still haven't received anything. A real ad for Amazon this site ...

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Verifizierter Käufer

Rating: 1 out of 5

Published on 20/01/2022 à 08h36 following a purchase from 09/12/2021

Ordered on 09.12.21 for Christmas (delivery time promised 3-4 working days) until now 20.01.22 still nothing..... came email that the delivery is delayed because of an article (same scenario as with the other customers)..... Of course canceled after a few emails after New Year's Eve.... Now I'm still waiting for my money... 14 days refund already expired, still nothing.... Simply outrageous

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Comprador Verificado

Rating: 4 out of 5

Published on 20/01/2022 à 08h29 following a purchase from 23/12/2021

Satisfied

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Geverifieerde Koper

Rating: 1 out of 5

Published on 20/01/2022 à 08h25 following a purchase from 16/09/2021

my September order still hasn't arrived, meanwhile it's still a week before February....

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Verifizierter Käufer

Rating: 1 out of 5

Published on 20/01/2022 à 08h02 following a purchase from 01/11/2021

I have not received any goods. My money has still not been refunded. After almost 2 months. Never again.

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Verifizierter Käufer

Rating: 1 out of 5

Published on 20/01/2022 à 05h39 following a purchase from 06/01/2022

Goods never arrived No reply to emails

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Geverifieerde Koper

Rating: 1 out of 5

Published on 20/01/2022 à 02h59 following a purchase from 20/12/2021

I am still waiting for my stuff after 3 weeks. They barely respond to inquiries. Delivery time was 3-5 working days. Now the order has disappeared and they blame PostNL. They will call back today. I am curious. But this is not progressing.

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Comprador Verificado

Rating: 1 out of 5

Published on 20/01/2022 à 01h04 following a purchase from 27/11/2021

I made a purchase in November. After 15 days I didn't know anything about it, so I looked at Correos. The package had not been sent, although they told me it had. They are liars and scammers. After commenting on social networks, some people contacted me to file a group complaint, they all got scammed. Do not buy here, or you will regret it....

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Acquirente Verificato

Rating: 1 out of 5

Published on 20/01/2022 à 00h30 following a purchase from 01/01/2022

I still haven't received anything or even a notice

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Verified Buyer

Rating: 1 out of 5

Published on 20/01/2022 à 00h21 following a purchase from 04/01/2022

Pieces not included

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Verifizierter Käufer

Rating: 1 out of 5

Published on 20/01/2022 à 00h13 following a purchase from 09/12/2021

THE PARCEL HAS STILL NOT BEEN DELIVERED!!!! I HAVE BEEN WAITING FOR OVER A MONTH!!! I CAN'T TRACK THE SHIPMENT EITHER BECAUSE IT WRONGLY SAYS THAT IT HAS ALREADY BEEN DELIVERED!!! I'LL BE IN TOUCH SOON AND EITHER WANT MY DELIVERY AT LAST OR MY MONEY BACK!!!

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Verifizierter Käufer

Rating: 1 out of 5

Published on 20/01/2022 à 00h04 following a purchase from 14/12/2021

I'm only giving this rating because you asked me to by email. I honestly can't understand why, you should rethink your automated processes. I find your methods questionable. You can only order things if you become a member. You list items as in stock that you don't have and only offer a voucher as a replacement. I insisted on a full refund by email and of course I got it because I have every right to get my money back and you know that. Unfortunately, I failed to officially cancel my membership. You are free to officially remove me from your mailing list, you have my permission.

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Geverifieerde Koper

Rating: 1 out of 5

Published on 20/01/2022 à 00h03 following a purchase from 27/12/2021

Delivery took way too long.

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Acquirente Verificato

Rating: 4 out of 5

Published on 19/01/2022 à 23h59 following a purchase from 05/01/2022

-,,.

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Verified Buyer

Rating: 1 out of 5

Published on 19/01/2022 à 23h01 following a purchase from 09/01/2022

Ordered x2 Graf Zeppelin and X5 Kilo models, received a box with a dispatch note saying all above enclosed, but actually only x1 Graf Zeppelin and x3 Kilo enclosed. Repeatedly contacted and made this known to 1001hobbies, but days later and still no answer from them to acknowledge let alone deal with problem.

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Verified Buyer

Rating: 1 out of 5

Published on 19/01/2022 à 22h56 following a purchase from 13/12/2021

I placed an order you took my money then told me the the product was not available and had no refun I feel that I have been cheated and I will never buy from you or recommend you to anyone and I will make my fellings know on social media. What a bad company

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Acquirente Verificato

Rating: 4 out of 5

Published on 19/01/2022 à 22h56 following a purchase from 30/12/2021

A faster response time would be desirable

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Geverifieerde Koper

Rating: 4 out of 5

Published on 19/01/2022 à 22h53 following a purchase from 04/10/2021

The delivery was very good

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Verified Buyer

Rating: 4 out of 5

Published on 19/01/2022 à 22h47 following a purchase from 11/01/2022

The only issue I have with this company is the web site’s search engine is difficult to use and refine to what I’m looking for.
Example: when I want to see all details and accessories for a 1/32 scale P47, that is all I want to see, not all 1/32 scale details and accessories.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 19/01/2022 à 22h36 following a purchase from 09/11/2021

Everything was well organized, only drawback is that all communication was in French, a drawback for me

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