English 
M
Rating: 5 out of 5
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 5 stars
Reset filtersG
Rating: 5 out of 5
I have always been very satisfied with my purchases on 1001hobbies .
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Response from 1001hobbies
Thank you very much for your loyalty and your positive feedback! It motivates us to continue offering you the best possible service. See you soon for a new order!
G
Rating: 5 out of 5
Punctual and accurate in shipping. The items purchased online matched the description perfectly. Recommended.
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Response from 1001hobbies
Thank you for your feedback! We are happy that the order was accurate and in accordance with the description. Your recommendation is greatly appreciated. If you need anything in the future, please feel free to contact us.
M
Rating: 1 out of 5
Very bad it says on the website how much is still in stock then they say it is out of stock
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Response from 1001hobbies
We are very sorry you had this experience. . We understand your frustration and will investigate further internally to ensure this does not happen in the future. Please do not hesitate to contact us for further assistance, we would be happy to resolve this issue for you!
A
Rating: 5 out of 5
Everything was great, always happy to return.
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Response from 1001hobbies
Thank you very much for your great feedback! We are delighted that you are satisfied again. We are already looking forward to your next visit!
D
Rating: 5 out of 5
quick delivery
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Response from 1001hobbies
Thanks for your feedback! Glad the delivery was quick! Until next time!
T
Rating: 1 out of 5
Only problems with this site I received 1 product out of 2 but that was none of the 2 products I ordered and 0 refunds...
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Response from 1001hobbies
We are very sorry for this situation and the inconvenience it has caused. We understand your frustration with this error. Please rest assured that your order is being processed and will be refunded as soon as possible. We thank you for your patience and remain at your disposal should you have any questions.
M
Rating: 5 out of 5
At the top
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Response from 1001hobbies
Thank you very much! We always aim to please. See you soon!
S
Rating: 5 out of 5
Received everything in good condition and fast too. I am very happy with the items sent and am already looking at what the next order will be.
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Response from 1001hobbies
How nice to hear that everything arrived in good condition and quickly! We are glad you are happy with your order and look forward to your next order!
N
Rating: 5 out of 5
Fast and efficient.
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Response from 1001hobbies
Thank you for your feedback! We're delighted to have met your expectations. See you soon for another quick and efficient order!
A
Rating: 1 out of 5
My order arrived incomplete after an eternally extended delivery time of over a month. I still haven't received any feedback from customer service regarding this order and the lack of a product.
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Response from 1001hobbies
We are sorry to hear that your order has been so delayed and has arrived incomplete. We understand that the long wait and lack of follow-up is frustrating. Please be assured that we are taking your situation into account and will immediately contact our customer service department for priority follow-up. We thank you for your patience and apologize for the inconvenience. We remain available for any further questions and to ensure that you receive your complete order as quickly as possible.
M
Rating: 5 out of 5
Interesting models with good prices+shipping costs
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Response from 1001hobbies
Thank you for your comment! We are glad you find our models and competitive prices interesting. We are here to offer the best experience, we hope to see you again soon!
M
Rating: 5 out of 5
Everything perfect and in very short time
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Response from 1001hobbies
Thank you so much for your feedback! We are happy that everything went perfectly and on time. See you soon for another positive experience!
R
Rating: 1 out of 5
Order placed on Tuesday and expected to be delivered on Thursday. Delay reported immediately. Half of order received 10 days later. Other half cancelled and PROMISE of refund (pending).
Blatant lack of professionalism. Take a leaf out of AMAZON's book (for the better). I will not order again. I hope to be reimbursed for half my order soon. A site to forget.
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Blatant lack of professionalism. Take a leaf out of AMAZON's book (for the better). I will not order again. I hope to be reimbursed for half my order soon. A site to forget.
Response from 1001hobbies
We sincerely apologize for this disappointing experience and fully understand your frustration. This delay and partial cancellation of your order does not reflect the level of service we strive to maintain. Please be assured that your refund is on its way and that we are doing our utmost to speed up the process. We thank you for your patience and your feedback, which will help us to improve our services. Please do not hesitate to contact us again for any necessary follow-up.
L
Rating: 5 out of 5
Very complete site with many references. Deliveries are fast and conform to orders.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied with the diversity of our references and the speed of our deliveries. It's a pleasure to count you among our customers! Please do not hesitate to contact us again if you have any questions or special requirements. See you soon!
C
Rating: 5 out of 5
Careful packaging Delivery on time
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that the packaging was handled with care and that delivery times were respected. If you have any further questions or requirements, please do not hesitate to contact us. See you soon!
R
Rating: 5 out of 5
Top service
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Response from 1001hobbies
Thank you for the great compliment! We are delighted that you are satisfied with our service. We are always here for you!
O
Rating: 5 out of 5
On the item I bought unbeatable prices, top delivery, thank you 1001 hobbies.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you found your item at a competitive price and that the delivery was up to your expectations. See you soon for your next orders!
F
Rating: 5 out of 5
Everything worked very well, even if the telephone number I gave did not work for me.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that everything went well. We apologize for the inconvenience with the phone number and will look into it so that it works better next time.
T
Rating: 5 out of 5
Very good and thank you to laure for her responsiveness and kindness.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied! See you soon for new orders.
A
Rating: 5 out of 5
Very good!
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Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. See you soon for new orders!
G
Rating: 5 out of 5
All good as per description and expectation. Contacted customer service about a small delay due to supplier and got immediate feedback and shipping. Thank you
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Response from 1001hobbies
Thank you for your feedback! We are glad that everything was resolved promptly and that your experience was positive. If you need anything else, we are always here to help!
M
Rating: 5 out of 5
It took you a while because the items were not all in stock but everything all perfect!
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Response from 1001hobbies
Thank you so much for your patience! We are happy that everything was perfect in the end. We hope we can serve you even better in the future!
G
Rating: 1 out of 5
Slow, incomplete order, slow to answer and poor communication management.
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Response from 1001hobbies
We sincerely regret the experience you have had. We are reviewing our response times and order management to improve these points and offer you the service you deserve. We appreciate your patience and take your comments into account to avoid these situations in the future.
F
Rating: 5 out of 5
Excellent site. Fast service.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with the speed of our service. See you soon for new orders!
M
Rating: 5 out of 5
order as expected
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the order met your expectations. Please do not hesitate to come back to us for future purchases. We hope to see you soon!
M
Rating: 5 out of 5
Fast delivery.
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Response from 1001hobbies
Thank you for your feedback! We are delighted with the speed of delivery. See you soon for your next orders!
J
Rating: 5 out of 5
Faithful reproduction of the models thank you
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Response from 1001hobbies
Thank you for your loyalty! We're delighted that the reproduction of our models meets your expectations. Don't hesitate to come back for future purchases!
J
Rating: 5 out of 5
Very good
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Response from 1001hobbies
Thank you so much! We are delighted that everything went well. We hope to see you soon!
K
Rating: 5 out of 5
Great quality, fast delivery, top
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Response from 1001hobbies
Thank you very much for the great feedback! We are pleased that you are satisfied with the quality and the fast delivery. See you next time!
A
Rating: 5 out of 5
Very professional company with highly qualified technical staff. Punctual shipments with great traceability of the package that allows to know its delivery exactly.
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Response from 1001hobbies
Thank you for your message! We are proud that you value both the professionalism of our team and the accuracy in our shipments and traceability. We always strive to ensure that each delivery is on time and that you have all the information about your order. See you next time!
M
Rating: 5 out of 5
Excellent assortment of products and good service.
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Response from 1001hobbies
Thank you for your positive feedback! We are glad you enjoyed our wide assortment and service, we hope to see you again soon!
T
Rating: 5 out of 5
Very good.
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Response from 1001hobbies
Thank you very much for your feedback! If there's anything you need, please don't hesitate to contact us. We look forward to hearing from you!
A
Rating: 5 out of 5
Everything went smoothly.
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Response from 1001hobbies
Great, we're very pleased to hear that! If you need anything else in the future, we're always happy to help.
F
Rating: 5 out of 5
Excellent..keep up the good work!
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Response from 1001hobbies
Thank you for your positive feedback! We will continue to do our best! Until next time!
M
Rating: 5 out of 5
Very good top
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Response from 1001hobbies
Thank you!!! Great to hear that everything is top notch! Until next time!
D
Rating: 5 out of 5
Beautifully pre-colored BMW HP4 race by Meng. Easy to build with screws and snap together parts. Perfect delivery.
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Response from 1001hobbies
Thank you for your great feedback! We're glad you're happy with Meng's BMW HP4 Race and that the build was so easy. Glad to hear that the delivery was perfect! Have fun with your model! ️
R
Rating: 5 out of 5
Unfortunately, delivery was impossible and the parcel was forcibly stuffed into the letterbox and damaged.
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Response from 1001hobbies
We are sorry to hear that the delivery did not go as expected and that the parcel was damaged. Of course, this is not the service we want to offer. Please contact us so that we can find a solution. We will do everything we can to fix the problem quickly!
A
Rating: 5 out of 5
Plenty of choice; good delivery times; good A.B. products.
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that the variety of our products and our delivery times have met your expectations. Please don't hesitate to come back to us if you have any further queries! We hope to see you soon!
M
Rating: 1 out of 5
Still waiting on my 11-10-2024 order sended mails via youre website no response called 30-10-2024 promised me i get it on 6-11-2024 still nothing its 8-11-2024 this is not how you treat youre customers
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Response from 1001hobbies
We sincerely apologize for the delay and the frustration this has caused. . Please rest assured we are looking into your order with the utmost urgency. Thank you for your patience, and we will make sure this is resolved promptly!