Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Subject: order number MFAUCRTPM, a model kit, brand Kitty Hawk. The contents of the kit are incomplete! A part (A) is missing.
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Response from 1001hobbies
Hello Didier,
Thank you for your response. We understand your frustration regarding the delivery time and we apologize for this inconvenience. Your satisfaction is our priority and we are doing everything we can to improve our service.
We would like to point out that you can contact customer service at the following email address: [email protected]
Best regards,
The 1001hobbies team
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Christophe L.
Rating: 5 out of 5
following a purchase from 27/04/2026
'-
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Response from 1001hobbies
Hello Christophe,
Thank you very much for your feedback! We are delighted to see that you enjoyed your experience on our site "1001hobbies". If you have any suggestions or comments, please feel free to share them. Your satisfaction is our priority!
Best regards,
The 1001hobbies team
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jose andres G.
Rating: 5 out of 5
following a purchase from 21/04/2026
Fast service, they have never let me down
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MARI CARMEN G.
Rating: 5 out of 5
following a purchase from 28/04/2026
Good purchase and it arrived very quickly
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Pere V.
Rating: 5 out of 5
following a purchase from 21/04/2026
everything perfect. delivered on time. Impossible to be more satisfied
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Francesco S.
Rating: 5 out of 5
following a purchase from 28/04/2026
Great price and timely delivery
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MICHEL T.
Rating: 1 out of 5
following a purchase from 29/04/2026
I am very disappointed with this order. I am a former customer. The box was damaged, already opened and the small parts are not numbered, I will never order from this site again. However, I am passionate about modeling.
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Response from 1001hobbies
Hello Michel,
Thank you for sharing your experience and we are sorry to hear that your order did not meet your expectations. Your passion for modeling is important to us, and we would like to help you resolve this issue. Could you please contact us directly at the email address "[email protected]" so that we can take the necessary steps?
We wish you an excellent day.
Sincerely,
The 1001hobbies team
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Fabien D.
Rating: 5 out of 5
following a purchase from 26/04/2026
RAS Quick and efficient command
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Response from 1001hobbies
Hello Fabien,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you found your order quick and efficient. Your satisfaction is our priority. See you soon on 1001hobbies!
Best regards,
The 1001hobbies team
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Gerard K.
Rating: 5 out of 5
following a purchase from 22/04/2026
First and fast service.
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Jason M.
Rating: 5 out of 5
following a purchase from 24/04/2026
Fantastic time with shipping!! Will definitely order again in the near future for modeling products
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Ruud H.
Rating: 5 out of 5
following a purchase from 20/04/2026
First well cared for again
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Philippe B.
Rating: 5 out of 5
following a purchase from 28/04/2026
Services and products in compliance
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Response from 1001hobbies
Hello Philippe,
We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted to learn that our services and products met your expectations. Your satisfaction is our priority, and it is a pleasure to serve you at 1001hobbies. Please feel free to reach out to us for your upcoming projects!
Best regards,
The 1001hobbies team
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DANIEL L.
Rating: 5 out of 5
following a purchase from 28/04/2026
Perfect and very nice
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Response from 1001hobbies
Hello Daniel,
We sincerely thank you for your flattering review and are delighted to learn that your experience on our site 1001hobbies met your expectations. Your satisfaction is our priority, and we hope to see you again soon among us.
Best regards,
The 1001hobbies team.
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Pierre D.
Rating: 5 out of 5
following a purchase from 28/04/2026
Perfect, fast delivery, well packaged
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Response from 1001hobbies
We warmly thank you for your flattering review, Pierre. We are delighted to learn that you appreciated the speed of our delivery and the care taken in packaging your items. Your satisfaction is our priority, and we hope to see you again soon on "1001hobbies".
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Wolfgang H.
Rating: 5 out of 5
following a purchase from 28/04/2026
everything works perfectly
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Manuel L.
Rating: 5 out of 5
following a purchase from 27/04/2026
The company responsible for transport and shipping in Spain did not leave me any kind of notice to pick up the package, although its own page indicated so.
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John S.
Rating: 5 out of 5
following a purchase from 20/04/2026
Prompt and accurate updates regarding order. Site easily navigated even with an international order.
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Kai G.
Rating: 5 out of 5
following a purchase from 21/04/2026
Everything's great!
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Robert Q.
Rating: 5 out of 5
following a purchase from 02/04/2026
It's serious without bad surprises, it's good to rely on a caring team, thank you.
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Ceferino Ignacio S.
Rating: 5 out of 5
following a purchase from 20/04/2026
All good
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Claudio P.
Rating: 1 out of 5
following a purchase from 23/04/2026
The site states delivery in 24/48 hours, I received the package after 12 days. Furthermore, the packaging was lacking.
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Response from 1001hobbies
Dear Claudio,
Thank you for your feedback. We apologize for the delay in delivery and for the insufficient packaging. We are committed to constantly improving our services and will take your comments into consideration to provide a better experience in the future.
We hope to have the opportunity to serve you again and to show you that this situation does not reflect our service standards.
Best regards,
The 1001hobbies team
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Kevin T.
Rating: 5 out of 5
following a purchase from 05/04/2026
No problems with shipping or delivery!
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Massimo B.
Rating: 5 out of 5
following a purchase from 23/04/2026
Very wide catalog.
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Roberto M.
Rating: 5 out of 5
following a purchase from 19/03/2026
All good
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Luc M.
Rating: 5 out of 5
following a purchase from 20/04/2026
the last delivery was fine, but I still miss 1 item from the previous one!
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Pascal K.
Rating: 5 out of 5
following a purchase from 02/04/2026
Very good
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Response from 1001hobbies
Hello Pascal,
Thank you very much for your positive feedback! We are delighted that you had a good experience on our site 1001hobbies. Don't hesitate to come back to see us for your next orders!
Best regards,
The 1001hobbies team
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Pierre D.
Rating: 5 out of 5
following a purchase from 04/04/2026
Good product but delivery times too long
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Response from 1001hobbies
Hello Pierre, thank you very much for your positive feedback and your rating of 5/5. We are delighted that you are satisfied with your product. We take your comments regarding delivery times into account and are actively working to improve this part of our service.
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Stephan C.
Rating: 5 out of 5
following a purchase from 17/04/2026
Perfect impeccable
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Response from 1001hobbies
Hello Stephan,
Thank you very much for your positive review and your rating of 5/5! We are delighted that you had a perfect experience on our site 1001hobbies. Your satisfaction is our priority, and we hope to see you again soon!
Best regards,
The 1001hobbies team
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Michael P.
Rating: 5 out of 5
following a purchase from 21/04/2026
Very good very professional
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Response from 1001hobbies
Dear Michael,
We warmly thank you for your positive review and your 5-star rating. We are delighted to know that you found our services very professional. Your satisfaction is our priority, and we strive to continue to provide you with the best possible experience on 1001hobbies. Looking forward to seeing you again soon!
Best regards,
The 1001hobbies team
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Ryan C.
Rating: 5 out of 5
following a purchase from 27/04/2026
Excellent and clear communication, great customer care!
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Montse O.
Rating: 5 out of 5
following a purchase from 19/04/2026
All good, the price is high
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Marcus B.
Rating: 5 out of 5
following a purchase from 24/04/2026
Good selection, good prices & well packaged delivery
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Pascal S.
Rating: 5 out of 5
following a purchase from 26/04/2026
Fast delivery
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Response from 1001hobbies
Hello Pascal,
We warmly thank you for your positive review and your rating of 5/5. We are delighted to learn that you benefited from a fast delivery. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. Please do not hesitate to reach out to us for your future purchases!
Best regards,
The 1001hobbies team
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Stefaan R.
Rating: 5 out of 5
following a purchase from 02/04/2026
Just what I was waiting for
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Loïc B.
Rating: 5 out of 5
following a purchase from 17/04/2026
Very large selection of products, with references hard to find elsewhere.
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Response from 1001hobbies
Hello Loïc,
We sincerely thank you for your flattering review and are delighted to hear that you appreciated our wide selection of products. We strive to offer unique references to satisfy enthusiasts like you. Looking forward to seeing you again on 1001hobbies!
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Lukas M.
Rating: 5 out of 5
following a purchase from 16/04/2026
I received my order quickly and carefully packaged. I do have to admit, after I made the order, I was very skeptical as there are a lot of reviews out there that aren't very reassuring, but I received my order within 2 weeks. The part I ordered was a rather rare O.S Engines CZ-M marine cylinder head/water jacket.
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Eric A.
Rating: 5 out of 5
following a purchase from 07/02/2026
Top
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Response from 1001hobbies
We sincerely thank you, Mr. Eric, for your flattering review of our site "1001hobbies". Your satisfaction is our priority, and we are delighted that your experience met your expectations. Don't hesitate to come back and discover even more exciting products!
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Michael V.
Rating: 5 out of 5
following a purchase from 26/04/2026
Very well
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Response from 1001hobbies
Hello Michael,
We sincerely thank you for your 5/5 rating and for your positive comment. Your satisfaction is our priority and we are delighted to learn that you have app
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Martin B.
Rating: 5 out of 5
following a purchase from 12/04/2026
Goods received in good condition and on time. Very happy with my purchase.
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ALEXANDRA A.
Rating: 1 out of 5
following a purchase from 13/02/2026
Ultra disappointed. Avoid any purchase. Part of my order arrived after a very long delay and one item was damaged that was supposed to be replaced, but after another long delay, nothing but offers to have and no commercial gesture for a refund that is hard to obtain and will require another long delay...
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Response from 1001hobbies
Hello Alexandra,
We are sincerely sorry to learn that your experience with 1001hobbies did not meet your expectations. Your satisfaction is essential to us, and we take your feedback very seriously. We are committed to improving our services and ensuring better communication in these situations. Please do not hesitate to contact our customer service directly, so that we can find a quick and satisfactory solution together.
Thank you for your understanding.
Best regards,
The 1001hobbies team.
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