1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Hervé S.
Rating: 5 out of 5
following a purchase from 22/05/2024
Pick Up delivery took almost 24 hours. That's why I'm giving it top marks. On the other hand, in my order, I found an item that was much cheaper, even with cross-border shipping, on a Belgian site with the same reputation as yours. But since I didn't compare all the items, I'll let it slide as an exception, and won't hold it against you...
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Bernard D.
Rating: 5 out of 5
following a purchase from 13/05/2024
Seriousness in order processing. Exemplary follow-up. To be recommended.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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maarten S.
Rating: 5 out of 5
following a purchase from 04/05/2024
Clear and product meets expectations
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Joaquín R.
Rating: 5 out of 5
following a purchase from 12/05/2024
I am already assembling the ship, I am putting led light inside, it will be illuminated by all the windows, I have done this in other ship models and they look nicer.
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Response from 1001hobbies
Looks like an exciting project. Adding LED lights inside the boat to illuminate all the windows is a great idea. Not only would it add a touch of realism, but it would also highlight the details of the model, making it even more impressive. We can't wait to see the final result of your work. Feel free to share photos when you've finished it.
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Loic C.
Rating: 5 out of 5
following a purchase from 15/05/2024
no comment
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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jeff C.
Rating: 5 out of 5
following a purchase from 19/04/2024
order delivered on time.
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Luc S.
Rating: 5 out of 5
following a purchase from 14/04/2024
Very satisfied;
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Jean Pascal D.
Rating: 5 out of 5
following a purchase from 15/05/2024
Time limit
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Jost F.
Rating: 5 out of 5
following a purchase from 11/05/2024
Everything is fine, gladly again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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I. G.
Rating: 5 out of 5
following a purchase from 11/05/2024
Just right
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Gerd R.
Rating: 5 out of 5
following a purchase from 13/05/2024
Everything as ordered, gladly again
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jean V.
Rating: 5 out of 5
following a purchase from 09/05/2024
it's perfect, correct price, fast shipping, good quality model.
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Domenico N.
Rating: 1 out of 5
following a purchase from 06/03/2024
Missing product for an order, I ask for a refund and after a month and numerous emails they tell me that the bank wants my documents, not having paid through any bank I ask which bank they refer to but they never replied
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Wolfgang S.
Rating: 5 out of 5
following a purchase from 19/04/2024
Fast delivery
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Armand R.
Rating: 5 out of 5
following a purchase from 23/04/2024
Very good, impeccable service, careful and attentive. I recommend it!
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Henri S.
Rating: 5 out of 5
following a purchase from 26/04/2024
Excellent service. Clean. Fast. Very affordable.
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Denis S.
Rating: 5 out of 5
following a purchase from 18/04/2024
good choice and good opportunities for 50% products
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Didier D.
Rating: 5 out of 5
following a purchase from 09/05/2024
Super good. I recommend it.
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gaelle W.
Rating: 5 out of 5
following a purchase from 06/05/2024
A helpful and available team, who helped me finalize my order as quickly as possible!
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Patrick M.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very good, impeccable service, careful and attentive. I recommend it!
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María S.
Rating: 1 out of 5
following a purchase from 23/04/2024
I do not recommend anyone to buy here. It is the third time that they ask for the order, I placed the order two months ago, the order did not arrive, one call after another, twenty thousand emails a day, no one knew anything, after losing a lot of time and strength I get them to send me another one which NEVER ARRIVES, I make a thousand calls again and after getting a response from one of them, they spoke to me terribly and either I spoke to them in English or they did not answer me, which left me no other choice but to make the best I could and I knew they would send me a THIRD ORDER for which I have no follow-up, no confirmation email or anything, I have never seen anything like this in my life. It should be reportable and this is already the next option in the consumer service office.
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Response from 1001hobbies
Dear customer, We are very sorry for the inconvenience you experienced with your order and we fully understand your frustration. We would like to offer our sincerest apologies for this incident. We take your comments very seriously and will work to improve our communication and responsiveness. We have found a solution to this situation. We understand that this has been a very disappointing experience for you and would like to thank you for your patience. Sincerely
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Jose Luis M.
Rating: 5 out of 5
following a purchase from 28/04/2024
All great
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 29/04/2024
Shipment arrived complete and in perfect condition.
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Bertrand C.
Rating: 5 out of 5
following a purchase from 10/05/2024
Fast, compliant and good advice. Excellent choice.
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Bernard B.
Rating: 5 out of 5
following a purchase from 27/04/2024
Perfect item, fast and accurate delivery, clear instructions, nothing to complain about, EVERYTHING is OK: "1001 HOBBIES" five stars, or more!
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Response from 1001hobbies
Thank you so much for your complimentary feedback!
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Fátima M.
Rating: 5 out of 5
following a purchase from 16/04/2024
Fast shipping, products as expected. Thank you
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Philippe R.
Rating: 5 out of 5
following a purchase from 04/05/2024
Good products fast delivery perfect
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Bryan D.
Rating: 1 out of 5
following a purchase from 16/04/2024
I haven't received me package to this day, you guys and hobbies1001 do nothing but ignore. So do I get my money back or are you going to take action now by sending a new one. Do something instead of doing nothing
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Response from 1001hobbies
Thank you very much for your review, Thank you very much for your feedback. We would like to inform you that after tracking your package LD181424535FR by La Poste Française to Post NL, the package was delivered on 20/04/2024 to the address you indicated for delivery. We are very sorry that you have not received your product. We have replied to all your emails. Could you please contact us at 088081159 between 10am and 1pm and between 2pm and 5pm? We need the certificate of non-receipt sent by email on April 26, 2024 at 11:42 a.m. to investigate with the carrier. We regret that the "verified opinions" site is not adequate to handle online disputes. Once again, we apologize for this incident. Sincerely 1001hobbies
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richard V.
Rating: 5 out of 5
following a purchase from 29/04/2024
No problems encountered.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Robert W.
Rating: 5 out of 5
following a purchase from 22/03/2024
However, still waiting for a delivery dated 9.3.2024, order no.: PCCXMNMOG; DFS Kranich ; PLA18248 and Bücker Jungmeister BÜ 133 , PLA08532
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Eric V.
Rating: 5 out of 5
following a purchase from 26/04/2024
received promptly
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philippe M.
Rating: 5 out of 5
following a purchase from 23/04/2024
Thanks to 1001hobbies. Dozens of products ordered. Very nice.
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Jean-Paul S.
Rating: 5 out of 5
following a purchase from 26/04/2024
Contract fulfilled
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Valerie F.
Rating: 5 out of 5
following a purchase from 15/04/2024
I am very satisfied with my order, everything is smooth and clear with 1001 hobbies.
Thank you very much to all the team. Best regards.
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michel B.
Rating: 5 out of 5
following a purchase from 03/04/2024
Efficient site, fast and well-packed parcels at the right price.
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Clément F.
Rating: 5 out of 5
following a purchase from 18/04/2024
Fast order and delivery, no problem, attractive price on the radio/receiver part.
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Ineke F.
Rating: 5 out of 5
following a purchase from 13/04/2024
Good and fast.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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RUBEN O.
Rating: 5 out of 5
following a purchase from 06/04/2024
Everything was perfect.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Paul B.
Rating: 5 out of 5
following a purchase from 14/04/2024
Satisfied
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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