Customer reviews of 1001hobbies

Dear Pascal We have read your message and would like to express our deepest appreciation for taking the time to share your concerns with us. We fully understand your frustration and would like to assure you that we take every customer comment very seriously. Customer satisfaction is our top priority and we are deeply sorry that your shopping experience did not live up to your expectations. We would like to assure you that we do our utmost to guarantee the quality of our products and their delivery in the best possible conditions. We are aware that errors can occur, despite our best efforts, and we are here to rectify any situation that does not live up to our standards. We are also aware that customer satisfaction is not just about product quality, but also about the way problems are handled. Your comment about our response to delivery incidents is well noted, and we will work to improve our communication on this subject. We would like to assure you that we remain at your disposal for any questions or complaints you may have. We are here to offer you the best possible service and to rectify any errors as quickly as possible. Once again, thank you for your feedback and please accept our sincerest apologies for any inconvenience this may have caused.

Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!

Jacques! We are delighted to hear that you are satisfied with our products and that you have found our shipping service to be prompt. Your satisfaction is our top priority and we're glad to know that we've met your expectations. Your positive feedback encourages us to maintain our high quality standards and continue to provide you with a pleasant and hassle-free shopping experience. If you have any further questions or needs, please don't hesitate to contact us. We're here to help. Once again, thank you for your confidence in our company. We look forward to serving you again in the near future.

Thank you for your positive feedback!

Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!

Dear Customer, We are deeply sorry to learn of your unsatisfactory experience with our delivery service. Your experience did not meet our high standards for customer service, and we sincerely apologize for any inconvenience this may have caused. We understand the importance of delivering your orders to the address provided and regret any misunderstandings or errors in the delivery process. Your feedback is valuable to us and we will investigate this situation to ensure appropriate action is taken to ensure this does not happen again in the future. We would also like to apologize for any inconvenience caused by having to pick up your order at an unexpected delivery address, especially given your situation. Your comfort and satisfaction are of the utmost importance to us and we sincerely regret any stress or difficulty this may have caused. We understand your decision to no longer order from us and we respect your choice. Should you change your mind in the future, we would welcome the opportunity to regain your trust and provide you with a positive shopping experience. Yours sincerely,

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Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

Dear Customer, We are extremely pleased to hear that your order arrived safely and on time, perhaps even ahead of schedule. Ensuring fast and safe delivery is one of our top priorities, and we are pleased that we were able to meet your expectations in this regard. We really appreciate your positive comment about the packaging: it is important to us that our products arrive in optimal condition. We are pleased that you found our service excellent and intend to use it in the future. If there is anything else we can help you with or if you have any other comments to share, please do not hesitate to contact us. Your satisfaction is our top priority and we will always do our best to ensure you have an excellent shopping experience. Thank you again for your feedback and your trust in us. Sincerely

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!

Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.

Dear Customer, Thank you for your feedback and we fully understand your concern regarding the communication of delivery times. We sincerely apologize for any confusion or frustration this may have caused. We take your feedback very seriously and are committed to improving our communication process to ensure complete transparency from the very beginning of your shopping experience. Your satisfaction is our top priority. We are currently working on solutions to inform our customers of delivery times from the moment they place their order, ensuring a smoother and more transparent shopping experience. In the meantime, we invite you to contact us directly with any questions or concerns you may have about your order. We're here to help and to provide you with the best possible service. Once again, please accept our sincerest apologies for any inconvenience this may have caused. We greatly appreciate your feedback and patience as we work to resolve this issue.

Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies

James Thank you for taking the time to share your positive experience with us. We're delighted to hear that you have consistently received quick delivery, even for trans-Atlantic shipping. Ensuring timely delivery, regardless of distance, is one of our top priorities, and we're glad to know that we've been successful in meeting your expectations. We're also pleased to hear that you find our selection to be very good and that availability is usually excellent. Offering a wide range of products and ensuring their availability is important to us, and we're thrilled that it has contributed to your satisfaction. If there is anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. Your continued support means a lot to us, and we're committed to providing you with exceptional service every time you shop with us. Thank you once again for your kind words. Best regards,

Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!

Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

Dear Grégoire Hello, We are delighted to know that you are used to ordering from us and that you are satisfied with our services. Your loyalty and satisfaction are very important to us, and we are grateful for your continued trust. We look forward to serving you again. Yours faithfully

Dear customer Thank you for sharing your experience with us. We are glad that you found our service professional and that the delivery time was reasonable. We regret that the carrier did not deliver your package as expected. We understand that this may have caused inconvenience and apologize for the inconvenience caused. Please note that our policy is to use a delivery point close to your delivery address, unless it is not available. In this case, we will do our best to keep you informed and find the best possible solution. We thank you for your understanding and patience. If you have any further questions or concerns, please do not hesitate to contact us. We are here to help you.

Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!