Customer reviews of 1001hobbies

4,2 /5

Based on 40 296 published reviews

5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1 and 5 stars

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Oceane L.

Published on 22/02/2024 à 18h53 following a purchase from 07/02/2024

Intact parcel and fast delivery

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Henri R.

Published on 22/02/2024 à 17h39 following a purchase from 18/02/2024

The models shown should always be in stock (not show models that are out of stock).for the "rest" qualifier: extra....

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Philippe T.

Published on 22/02/2024 à 14h57 following a purchase from 24/01/2024

The site is easy to use, products received as described, delivery on time. Perfect

JEAN-LUC T.

Published on 22/02/2024 à 11h47 following a purchase from 17/02/2024

parcel delivered on time. pleased with the fast and efficient service.

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Charlotte D.

Published on 21/02/2024 à 20h07 following a purchase from 17/02/2024

Very serious site. Fast delivery time. They even called me after delivery to see if I was satisfied. I recommend it!

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Denis R.

Published on 21/02/2024 à 18h54 following a purchase from 17/02/2024

No problem at reception

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Jean Guy N.

Published on 21/02/2024 à 13h52 following a purchase from 11/02/2024

The package received which is a calmato model airplane fuselage turned out to be crushed. After 6 mail.4 phone conversations no reaction from 1001hobbies.Jgn.

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Response from 1001hobbies Published on 28/02/2024

Hello Sir, Thank you for your feedback. We would like to inform you that an after-sales service has been opened with our supplier following your contact with Customer Service. The supplier requires that you return the product in order to process the after-sales service. Without this, we cannot process it properly. Thank you for your understanding.

Dirk S.

Published on 21/02/2024 à 06h19 following a purchase from 18/01/2024

Everything super

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DARIO G.

Published on 21/02/2024 à 02h26 following a purchase from 27/11/2023

The excessive delay in shipping generated additional costs and logistical complications for me to receive the purchased order. I live in Argentina, I bought so that the order could reach a relative in the USA, calculating enough time for it to reach this person before traveling to my country and bringing it to me. The shipment to the USA was delayed, my family member traveled without having received the order, and in the end I was able to receive it by arranging the shipment to my country by another means with additional costs. Furthermore, when I requested the return they wanted to charge me for shipping costs, with the business being responsible for the time it took for delivery.

Toby T.

Published on 21/02/2024 à 00h22 following a purchase from 12/01/2024

Fast Shipping.

Holger S.

Published on 21/02/2024 à 00h10 following a purchase from 04/02/2024

No problems. All information received.

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Mark V.

Published on 20/02/2024 à 22h40 following a purchase from 19/01/2024

An excellent service and a user friendly web site.

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Bart D.

Published on 20/02/2024 à 21h48 following a purchase from 22/10/2023

Order was often delayed without possibility to cancel and get full refund

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guillaume R.

Published on 20/02/2024 à 20h37 following a purchase from 27/12/2023

very good. To be recommended

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arturo C.

Published on 20/02/2024 à 20h30 following a purchase from 07/01/2024

huge catalog

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Yannick H.

Published on 20/02/2024 à 19h23 following a purchase from 21/01/2024

Quick and easy to use

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ALAIN C.

Published on 20/02/2024 à 16h16 following a purchase from 08/02/2024

Service that inspires confidence.

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Richard M.

Published on 20/02/2024 à 14h55 following a purchase from 07/10/2023

Everything was great

Laurent G.

Published on 20/02/2024 à 13h39 following a purchase from 20/01/2024

Very good

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Michel D.

Published on 20/02/2024 à 13h20 following a purchase from 16/02/2024

Fast turnaround and good order tracking

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alfred R.

Published on 20/02/2024 à 09h33 following a purchase from 06/02/2024

faster delivery than advertised!

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Emmanuel G.

Published on 19/02/2024 à 21h37 following a purchase from 09/01/2024

order partially received...no satisfactory response from customer service who tell me that the order has been delivered and they don't even have the list of what I had originally ordered, everything has been erased from the order history and I'm asked to demonstrate what's missing, the world upside down...no response in 48 hours and what's more unpleasant!!!!...

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Rosario B.

Published on 19/02/2024 à 20h45 following a purchase from 06/01/2024

All ok

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Christophe B.

Published on 19/02/2024 à 20h27 following a purchase from 12/01/2024

Perfect

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Christian M.

Published on 19/02/2024 à 20h22 following a purchase from 21/01/2024

Fast delivery.

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pascal G.

Published on 19/02/2024 à 18h38 following a purchase from 10/02/2024

impeccable thank you.

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Benoit L.

Published on 19/02/2024 à 17h55 following a purchase from 24/01/2024

Nikel

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Udo B.

Published on 19/02/2024 à 12h30 following a purchase from 07/02/2024

I still do not know where the goods I ordered and paid for are and they have not been delivered to my address, which is not right.

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Konstantin P.

Published on 19/02/2024 à 10h20 following a purchase from 12/02/2024

Everything is great!

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YANN S.

Published on 19/02/2024 à 03h59 following a purchase from 07/01/2024

Very good..delivery time a little long...

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Alejandro L.

Published on 18/02/2024 à 20h59 following a purchase from 02/02/2024

All ok

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Corrie C.

Published on 18/02/2024 à 19h16 following a purchase from 21/01/2024

I am very satisfied , me paint was not in stock so had to wait a while but super happy with it top

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Jean-Luc J.

Published on 18/02/2024 à 18h31 following a purchase from 15/02/2024

Top service... fast and compliant

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Willy Pierre D.

Published on 18/02/2024 à 17h58 following a purchase from 14/02/2024

Very quick ordering and delivery. Product conforms.

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J S.

Published on 18/02/2024 à 17h10 following a purchase from 30/01/2024

fast, flawless,well packed, OK.

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Luc B.

Published on 18/02/2024 à 17h05 following a purchase from 07/02/2024

Very responsive

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Joerg G.

Published on 18/02/2024 à 16h25 following a purchase from 03/02/2024

Everything was great, gladly again at any time. Thank you!

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claude L.

Published on 18/02/2024 à 16h13 following a purchase from 13/02/2024

Well packaged and on time delivery

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Carlo R.

Published on 18/02/2024 à 16h11 following a purchase from 11/02/2024

I would like to be contacted since I have not received any suitable colors for mounting

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Jean Daniel C.

Published on 18/02/2024 à 15h21 following a purchase from 15/02/2024

Very satisfied a very serious site, thank you s all the team

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