1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Order received without problem. Large selection of 1/72 scale models and figurines. Serious and professional site.
Translated reviews
P
Patrice B.
Rating: 5 out of 5
following a purchase from 19/02/2024
deadline met, products arrived safely.
Translated reviews
G
Gilles P.
Rating: 5 out of 5
following a purchase from 20/02/2024
I found what I was looking for quite easily and shipping was very fast.
Translated reviews
B
Benjamin R.
Rating: 5 out of 5
following a purchase from 21/02/2024
Nothing to complain about, fast and accurate delivery, very satisfied with my first order.
Translated reviews
G
Guy C.
Rating: 5 out of 5
following a purchase from 21/02/2024
I would like to thank you for resolving my order for the model of the Concorde. However, I find it difficult to order one or more items in particular. I think we should be able to list our orders, quoting only the reference number. In any case, thank you for making an old pilot dream; Guy.
Translated reviews
C
Christian M.
Rating: 5 out of 5
following a purchase from 30/01/2024
Well packaged. Nothing damaged.
Translated reviews
H
Hartmut K.
Rating: 5 out of 5
following a purchase from 26/01/2024
It took a little longer, but there were goods that others didn't have.
Translated reviews
J
Jens G.
Rating: 5 out of 5
following a purchase from 01/02/2024
I am very satisfied with the service
Translated reviews
L
Luc B.
Rating: 5 out of 5
following a purchase from 15/02/2024
Fast, carefully packaged delivery
Translated reviews
A
Alan P.
Rating: 5 out of 5
following a purchase from 19/02/2024
Quick delivery and well packaged, thank you.
T
Troy B.
Rating: 5 out of 5
following a purchase from 09/02/2024
Very satisfied. Had the items I was searching for. Price was good. Arrived in a timely fashion.
H
Hugo V.
Rating: 5 out of 5
following a purchase from 20/01/2024
Fast and efficient shipping. Super.
Translated reviews
G
Georges M.
Rating: 5 out of 5
following a purchase from 22/02/2024
Wide choice of items and very fast delivery as soon as the product is available.
Translated reviews
F
Fulvio C.
Rating: 5 out of 5
following a purchase from 22/01/2024
Very serious site, I made a purchase and wrong address, contacted customer service and they solved the problem in 5 minutes. I really recommend
Translated reviews
N
Niels V.
Rating: 5 out of 5
following a purchase from 25/01/2024
Fine
Translated reviews
V
Vincent A.
Rating: 5 out of 5
following a purchase from 11/02/2024
Serious site variety of products information on availability fast delivery times good order tracking
Translated reviews
G
Gilles L.
Rating: 5 out of 5
following a purchase from 14/02/2024
Site well done well organized Reliable Payment well One point could be improved the delivery time .8 days There is room for improvement!
Translated reviews
A
Alessandro N.
Rating: 5 out of 5
following a purchase from 20/01/2024
Very good
Translated reviews
J
Jordi A.
Rating: 5 out of 5
following a purchase from 06/02/2024
Excellent service. Delivery in 48 hours.
Translated reviews
G
Giampiero S.
Rating: 1 out of 5
following a purchase from 16/11/2023
Items put up for sale without 1001hobbies having availability. Prices almost double that of competitors. Response to contacts with much delay.
Translated reviews
J
Jens S.
Rating: 5 out of 5
following a purchase from 14/02/2024
Everything worked from ordering to delivery
Translated reviews
A
Andreas H.
Rating: 5 out of 5
following a purchase from 11/02/2024
Everything tip top with my order!
Translated reviews
H
Hans Frank S.
Rating: 5 out of 5
following a purchase from 30/01/2024
Thank you, I am very surprised about the delivery. It was at my home within 24 hours. Keep up the good work because I like ordering from you. The selection is huge.
Translated reviews
E
Eugeni R.
Rating: 1 out of 5
following a purchase from 02/02/2024
False delivery date. They delivered 4 days late, without any prior communication of the delay. They did not accept, at the beginning, to return the package and refund the amount. In the end yes, but late, very late.... Very improvable service.
Translated reviews
M
Marjan H.
Rating: 5 out of 5
following a purchase from 14/02/2024
Wide selection and fast delivery
Translated reviews
O
Oceane L.
Rating: 5 out of 5
following a purchase from 07/02/2024
Intact parcel and fast delivery
Translated reviews
H
Henri R.
Rating: 5 out of 5
following a purchase from 18/02/2024
The models shown should always be in stock (not show models that are out of stock).for the "rest" qualifier: extra....
Translated reviews
P
Philippe T.
Rating: 5 out of 5
following a purchase from 24/01/2024
The site is easy to use, products received as described, delivery on time. Perfect
J
Jean-Luc T.
Rating: 5 out of 5
following a purchase from 17/02/2024
parcel delivered on time. pleased with the fast and efficient service.
Translated reviews
C
Charlotte D.
Rating: 5 out of 5
following a purchase from 17/02/2024
Very serious site. Fast delivery time. They even called me after delivery to see if I was satisfied. I recommend it!
Translated reviews
D
Denis R.
Rating: 5 out of 5
following a purchase from 17/02/2024
No problem at reception
Translated reviews
J
Jean Guy N.
Rating: 1 out of 5
following a purchase from 11/02/2024
The package received which is a calmato model airplane fuselage turned out to be crushed. After 6 mail.4 phone conversations no reaction from 1001hobbies.Jgn.
Translated reviews
Response from 1001hobbies
Hello Sir, Thank you for your feedback. We would like to inform you that an after-sales service has been opened with our supplier following your contact with Customer Service. The supplier requires that you return the product in order to process the after-sales service. Without this, we cannot process it properly. Thank you for your understanding.
D
Dirk S.
Rating: 5 out of 5
following a purchase from 18/01/2024
Everything super
Translated reviews
D
Dario G.
Rating: 1 out of 5
following a purchase from 27/11/2023
The excessive delay in shipping generated additional costs and logistical complications for me to receive the purchased order. I live in Argentina, I bought so that the order could reach a relative in the USA, calculating enough time for it to reach this person before traveling to my country and bringing it to me. The shipment to the USA was delayed, my family member traveled without having received the order, and in the end I was able to receive it by arranging the shipment to my country by another means with additional costs. Furthermore, when I requested the return they wanted to charge me for shipping costs, with the business being responsible for the time it took for delivery.
T
Toby T.
Rating: 5 out of 5
following a purchase from 12/01/2024
Fast Shipping.
H
Holger S.
Rating: 5 out of 5
following a purchase from 04/02/2024
No problems. All information received.
Translated reviews
M
Mark V.
Rating: 5 out of 5
following a purchase from 19/01/2024
An excellent service and a user friendly web site.
Translated reviews
B
Bart D.
Rating: 1 out of 5
following a purchase from 22/10/2023
Order was often delayed without possibility to cancel and get full refund
Translated reviews
G
Guillaume R.
Rating: 5 out of 5
following a purchase from 27/12/2023
very good. To be recommended
Translated reviews
We use cookies for audience measurement and improving user experience.