1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Marcelle P.
Rating: 5 out of 5
following a purchase from 26/09/2023
Excellent service. Thank you very much.
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Alexander H.
Rating: 1 out of 5
following a purchase from 29/09/2023
I ordered two copies of the book Void King in hardback. They delivered two copies of the book in paperback. I checked the website. Yep, the pictures are of a hardback book. I contact them asking them to resolve the issue, they respond, tell me how embarrassing it is for them, then I never hear from them again. I guess since they got their money from me, they don’t think that they have to deliver the product they sold me. I won’t be ordering from 1001hobbies.com again
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Stéphane J.
Rating: 5 out of 5
following a purchase from 05/10/2023
Fast shipping and very well-protected box.
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Sylvain S.
Rating: 5 out of 5
following a purchase from 05/10/2023
Perfect, fast shipping, as described
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Willem K.
Rating: 5 out of 5
following a purchase from 12/09/2023
All in all it took a while , but got it.
It's a pity I had to pay double shipping costs.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Delphine V.
Rating: 1 out of 5
following a purchase from 29/08/2023
my order took over a month to arrive. Delivery time too long!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Jan J.
Rating: 5 out of 5
following a purchase from 25/10/2023
very satisfied
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Laurent P.
Rating: 5 out of 5
following a purchase from 27/10/2023
very good site fast very well packaged
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Fred H.
Rating: 5 out of 5
following a purchase from 13/10/2023
I had a great experience ordering from 1001 Hobbies. They offered the product I had been searching for at a very reasonable price. They shipped out quickly and provided essential information regarding the tracking. I will admit I was a bit cautious because I am in the USA and they are located in France but all of my concerns were put to rest because of their communication regarding my order. I will order from them again
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Johann R.
Rating: 5 out of 5
following a purchase from 22/10/2023
The navigation on your site is simple and easy. Delivery is fast and reliable. Customer service is very good. I am very satisfied with your establishment and I recommend 1001 Hobbies to every one who is into plastic scale modeling.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Domenic B.
Rating: 1 out of 5
following a purchase from 08/10/2023
Still waiting for orders where the individual products were available in the meantime. Now I seem to have been waiting for over half a year.
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
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Marc C.
Rating: 5 out of 5
following a purchase from 12/10/2023
Items arrived extremely quick and really happy with the product, would definitely recommend 1001 Hobbies and will be using them again in the near future
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Peter V.
Rating: 5 out of 5
following a purchase from 29/10/2023
Fast delivery, no hassle, clear terms and conditions. Top.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Nikolaj M.
Rating: 5 out of 5
following a purchase from 31/10/2023
I am satisfied.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Eligio Emiliano D.
Rating: 5 out of 5
following a purchase from 16/10/2023
The product arrived undamaged ,great my partner really liked it
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Jean Louis H.
Rating: 5 out of 5
following a purchase from 06/10/2023
Very good
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Markus H.
Rating: 5 out of 5
following a purchase from 15/10/2023
Everything went smoothly and reliably. Would order here again and again and highly recommend the store.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pierre A.
Rating: 5 out of 5
following a purchase from 27/10/2023
Serious site. Fast delivery by post. No problems. I recommend.
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Alfredo G.
Rating: 5 out of 5
following a purchase from 11/10/2023
Product as described, perfect.
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Philippe C.
Rating: 5 out of 5
following a purchase from 02/11/2023
ease of service and communication with my contact person
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Jean Claude T.
Rating: 5 out of 5
following a purchase from 01/11/2023
order received stiff and compliant
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Didier J.
Rating: 5 out of 5
following a purchase from 30/10/2023
Impeccable
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Jorge P.
Rating: 5 out of 5
following a purchase from 30/10/2023
The order arrived perfectly and quickly.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Helmut V.
Rating: 5 out of 5
following a purchase from 29/10/2023
Great selection, smooth handling and fast delivery. TOP!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Alexandre C.
Rating: 5 out of 5
following a purchase from 23/10/2023
fine
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Philippe C.
Rating: 5 out of 5
following a purchase from 23/10/2023
I'm just discovering this site and so far so good, model selection and orders. Have a nice day.
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Paolo B.
Rating: 5 out of 5
following a purchase from 28/10/2023
Great site, great products, fast shipping
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Helmut E.
Rating: 5 out of 5
following a purchase from 28/10/2023
What others didn't have was sent to me very quickly.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Eric V.
Rating: 5 out of 5
following a purchase from 29/10/2023
Fast delivery and well packaged. Thank you very much.
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Claude P.
Rating: 5 out of 5
following a purchase from 21/10/2023
Everything's okay with me
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Patrick B.
Rating: 5 out of 5
following a purchase from 02/11/2023
Hello, I received the decals and I am very satisfied. I recommend your site. Thank you
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Norber R.
Rating: 5 out of 5
following a purchase from 09/08/2023
I ordered 2 figure-rise figures. As soon as both figures were available, they arrived within a few working days in good condition. Gladly again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Herve D.
Rating: 5 out of 5
following a purchase from 19/10/2023
Nikel a very good kit of the f 84f
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Andreas L.
Rating: 5 out of 5
following a purchase from 15/09/2023
Worked like a charm. Delivery was 5 days faster than the e-mail announcement. The only drawback is that the lowest prices are negated by the high postage costs.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Laurent V.
Rating: 5 out of 5
following a purchase from 28/10/2023
Product price speed nickel
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Carlos M.
Rating: 5 out of 5
following a purchase from 29/10/2023
Very good, impeccable service, careful and attentive. I recommend it!
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Bernhard W.
Rating: 5 out of 5
following a purchase from 30/09/2023
Fast delivery, everything perfect
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jean-Claude S.
Rating: 5 out of 5
following a purchase from 24/09/2023
Easy to access and pleasant to consult.
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Philippe E.
Rating: 5 out of 5
following a purchase from 16/10/2023
Very well, there was a slight delay but I was warned.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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