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H
Rating: 5 out of 5
Reliable website and wide selection. I actually lack patience for pre-orders, but the website can't help that. ;) Order handled fine. Highly recommended!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 5 stars
Reset filtersD
Rating: 5 out of 5
Beautiful model, complete and arrived undamaged.
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D
Rating: 5 out of 5
The sailboat arrived on time except that the remote control was missing, but they were able to rectify this quickly. The staff are competent and I recommend this site.
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S
Rating: 1 out of 5
I didn't receive the item I ordered instead of my 150€ order I received a doll costume for 5€ And as of today I still don't know where my order is and when I'll be able to receive it.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
C
Rating: 5 out of 5
as f usual, perfect.
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S
Rating: 1 out of 5
Not received
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P
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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J
Rating: 5 out of 5
I received my complete order.
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M
Rating: 5 out of 5
R.A.S.
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R
Rating: 5 out of 5
Super fast shipping. Everything went without a hitch.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
F
Rating: 5 out of 5
Delivery was free for orders over €100, but it wasn't specified that it was to a relay point. It's a detail, but I think it's worth mentioning.
Thanks again
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Thanks again
S
Rating: 5 out of 5
Perfect! Thank you so much!
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L
Rating: 5 out of 5
Easy to use
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
F
Rating: 5 out of 5
In 1001 hobbies everything is perfect.
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S
Rating: 5 out of 5
They always have what I need and despite ordering from overseas, my order always arrives very quickly
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
M
Rating: 5 out of 5
As yet I haven't checked the package, its for a Christmas present for a friend!!
H
Rating: 5 out of 5
very well
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J
Rating: 5 out of 5
Simply : everything as good management should be !
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J
Rating: 5 out of 5
Very friendly team, readable site, and information on orders, follow-up impeccable .site that I have already recommended .
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R
Rating: 5 out of 5
Efficient, on time. Products correspond to the order. Very satisfied.
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É
Rating: 5 out of 5
Great site! Affordable price, delivered on time, lots of choices! I recommend
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M
Rating: 5 out of 5
Have received every item ordered and received them in a reasonable time.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
P
Rating: 1 out of 5
Your description and void
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
K
Rating: 5 out of 5
Very good
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I
Rating: 5 out of 5
Everything went smoothly.
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C
Rating: 1 out of 5
I am still waiting, after numerous e mails and assurances about it from the seller ,to receive one of the packages ordered and logically already paid for, disappointment.
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G
Rating: 5 out of 5
I had no problems finding the products I needed or placing the order.
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G
Rating: 5 out of 5
Very satisfied with all the points you mention.
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C
Rating: 1 out of 5
Terrible. They only sent half of my order, which was damaged, the most expensive item never arrived and was never sent, they have also refused to send a replacement or send me a refund for it. I would NEVER buy from this company again and I would tell anybody else to avoid dealing with them. They also pretend they are in the UK with their website name, UK phone number and UK prices but they are actually in France. Their customer service is pathetic, the ignore you. Worst experience EVER. I lost £160 dealing with them.
D
Rating: 5 out of 5
EXCELLENT...!
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E
Rating: 5 out of 5
Super, everything went well. Thank you very much, always happy to return
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 5 out of 5
tout ok ,bien passer ,je fabrique des wagons blidé ,matire carton sur chassi jouef ,cordialement
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J
Rating: 5 out of 5
Todo perfecto. Rápido y sin problemas.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
D
Rating: 5 out of 5
Fast, trouble-free delivery - perfect
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B
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Order arrived in perfect condition, with items not available from the competition.
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J
Rating: 5 out of 5
Impeccable
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K
Rating: 5 out of 5
The first delivery was great.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
T
Rating: 5 out of 5
1st class all the way
M
Rating: 5 out of 5
Good material
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.