Hello Mrs. Ruiz Montes,
We apologize for the inconvenience caused. Please note that the book was ordered from a French website, so it is normal for it to be in French.
After verification, we have not received any email from you, and we regret that. After sending your message, you should receive an email confirming its correct receipt, as well as the number of the claim opened.
We invite you to resend your email to the following address:
[email protected], in Spanish, so that our customer service can respond to your request as soon as possible.
Sincerely,
1001hobbies