English 
J
Rating: 5 out of 5
Delivery on time, product as described ...what else
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 5 stars
Reset filtersT
Rating: 5 out of 5
Worth the back-order wait. Exactly what I needed, thanks so much!
F
Rating: 1 out of 5
I am very unhappy because I placed an order on February 25. To date, I have only recovered part of the delivery.
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Response from 1001hobbies
Hello Franck,
Thank you for taking the time to share your opinion. We are sorry to hear that your ordering experience did not meet your expectations. We invite you to contact our customer service to resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your opinion. We are sorry to hear that your ordering experience did not meet your expectations. We invite you to contact our customer service to resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The 1001hobbies team
F
Rating: 5 out of 5
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M
Rating: 5 out of 5
Great model Great delivery Thank you very much Mrs. Guitteny
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C
Rating: 1 out of 5
4 weeks waiting is way too long!
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Response from 1001hobbies
Dear Christ,
Thank you for your feedback. We are sorry to hear that the waiting time was longer than expected. We are doing our best to improve the process and appreciate your patience. Please feel free to contact us for further questions.
Best regards,
The 1001hobbies Team
Thank you for your feedback. We are sorry to hear that the waiting time was longer than expected. We are doing our best to improve the process and appreciate your patience. Please feel free to contact us for further questions.
Best regards,
The 1001hobbies Team
S
Rating: 5 out of 5
At first, I was somewhat skeptical about their website. But after looking through their inventory and their prices which are phenomenal, I placed an order and I’m very satisfied just like anything you have to shop around on the site to find the good deals and after shipping and terra fees, their prices are very competitive. I’m quite pleased with their shipping also, everything arrives in very good condition and pretty quickly.
A
Rating: 1 out of 5
I have not received the package and they do not respond to the email
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Response from 1001hobbies
Good morning Alessandro,
Thank you for your feedback. We are sorry to hear that you have not yet received your package and that you have been unable to contact us. We invite you to write to us again at the email address [email protected], where we will be happy to assist you in resolving the issue.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sorry to hear that you have not yet received your package and that you have been unable to contact us. We invite you to write to us again at the email address [email protected], where we will be happy to assist you in resolving the issue.
Best regards,
The 1001hobbies team
F
Rating: 1 out of 5
I received a model, with damaged elements. However, I am still waiting for a response from customer service, which is absent! So far, they have not bothered to respond to my email with photos of the state of the model. This is very disappointing.
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Response from 1001hobbies
Hello Florine,
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Your satisfaction is our priority and we will ensure that your situation is treated quickly. A member of our team will contact you shortly to resolve this issue.
Best regards,
The 1001hobbies team
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Your satisfaction is our priority and we will ensure that your situation is treated quickly. A member of our team will contact you shortly to resolve this issue.
Best regards,
The 1001hobbies team
F
Rating: 1 out of 5
I get the impression that this is a scam because when I try the guest tracking option all that happens is I'm sent to a New Member application. I question if you've sent anything at all, or if this is just a way to capture data for marketing purposes. Did I actually buy anything from you? Did you ever actually send me anything or did I fall for some sort of Chinese scam. I guess we'll see
Response from 1001hobbies
Bonjour Forrest,
Nous vous remercions d'avoir pris le temps de partager vos préoccupations. Nous comprenons que l'expérience de suivi de commande ait pu prêter à confusion, et nous sommes là pour vous aider. Pour clarifier votre situation, n’hésitez pas à nous contacter directement via notre service client. Nous nous engageons à vous fournir toutes les informations nécessaires concernant votre commande.
Cordialement,
L'équipe 1001hobbies
Nous vous remercions d'avoir pris le temps de partager vos préoccupations. Nous comprenons que l'expérience de suivi de commande ait pu prêter à confusion, et nous sommes là pour vous aider. Pour clarifier votre situation, n’hésitez pas à nous contacter directement via notre service client. Nous nous engageons à vous fournir toutes les informations nécessaires concernant votre commande.
Cordialement,
L'équipe 1001hobbies
R
Rating: 5 out of 5
Various orders have been placed and the delivery has always been punctual.
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M
Rating: 1 out of 5
The complete order is not shipped which appeared in stock. If the order is not claimed, it remains indefinitely on hold. Poor service.
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Response from 1001hobbies
Hello Mikel,
Thank you for your comment and we are sorry that your experience was not satisfactory. Your opinion is very valuable to us and we are here to help you. To resolve any inconvenience with your order, we invite you to contact our customer service, where we will be happy to assist you.
Thank you for your comment and we are sorry that your experience was not satisfactory. Your opinion is very valuable to us and we are here to help you. To resolve any inconvenience with your order, we invite you to contact our customer service, where we will be happy to assist you.
P
Rating: 5 out of 5
Good product
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R
Rating: 5 out of 5
Package received quickly and merchandise in good condition
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F
Rating: 5 out of 5
Everything is very good. Perhaps the package took a little while but everything else is correct.
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M
Rating: 5 out of 5
Fast delivery. Compliant product
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G
Rating: 5 out of 5
perfect
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E
Rating: 1 out of 5
I received the order with a 2-month delay and it was incomplete.
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Response from 1001hobbies
Dear Ermelinda,
Thank you for sharing your experience. We sincerely apologize for the delay and incompleteness of your order. We are working to improve our services and customer satisfaction is our priority. We invite you to contact us directly to resolve the situation.
Best regards,
The 1001hobbies team
Thank you for sharing your experience. We sincerely apologize for the delay and incompleteness of your order. We are working to improve our services and customer satisfaction is our priority. We invite you to contact us directly to resolve the situation.
Best regards,
The 1001hobbies team
G
Rating: 5 out of 5
Great
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F
Rating: 5 out of 5
Great, fast delivery. Everything is good. Would gladly do it again
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M
Rating: 5 out of 5
It took a bit long, but that was because the goods were not available from stock. Service top
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R
Rating: 5 out of 5
very good service
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D
Rating: 5 out of 5
Everything perfect and without problems, I recommend it
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A
Rating: 5 out of 5
Perfect article, kindness and good treatment. Recommended seller.
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F
Rating: 1 out of 5
Serious and professional site. Never had any problems with deliveries or anything else....
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Response from 1001hobbies
Hello Frederic,
Thank you for your feedback and we are pleased to hear that you had a positive experience with our deliveries. Your satisfaction is our priority, and we remain at your disposal for any suggestions for improvement.
Best regards
Thank you for your feedback and we are pleased to hear that you had a positive experience with our deliveries. Your satisfaction is our priority, and we remain at your disposal for any suggestions for improvement.
Best regards
F
Rating: 5 out of 5
Completely satisfied super
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A
Rating: 5 out of 5
I couldn't be happier. I knew it would take a while to receive my order, but they provided me with tracking information at all times. The product arrived in perfect condition.
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S
Rating: 5 out of 5
I received the order placed on March 6 on March 31 after going to the BRT deliveries where after tracking it down it was found that the delivery address had been changed corrected the address the next day the package was delivered.
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F
Rating: 5 out of 5
Great, thank you.
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R
Rating: 5 out of 5
Bbbb
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C
Rating: 5 out of 5
Everything is great
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P
Rating: 5 out of 5
Very good service, everything arrived as ordered
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S
Rating: 5 out of 5
I received the package. I am satisfied, the package arrived in perfect condition.
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F
Rating: 5 out of 5
Delivery in perfect condition at the right address and within the agreed delivery time. There is nothing more I could wish for! Great!
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A
Rating: 5 out of 5
-
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J
Rating: 1 out of 5
After 7 days from the expected delivery date, I still have not received the shipment and have no news about the reason for the delay.
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Response from 1001hobbies
Hello José,
We sincerely regret the delay in the delivery of your order. At 1001hobbies, we strive to provide quality service and understand how important it is for you to receive your shipment on time. We are investigating your situation and will provide you with an update.
We sincerely regret the delay in the delivery of your order. At 1001hobbies, we strive to provide quality service and understand how important it is for you to receive your shipment on time. We are investigating your situation and will provide you with an update.
M
Rating: 5 out of 5
Excellent service and fast shipping as indicated
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B
Rating: 1 out of 5
“Guaranteed fast shipping to the us” my ass, it took over a whole month to deliver a few cans
Response from 1001hobbies
Hello Brock,
Thank you for taking the time to share your feedback. We apologize for the delay you experienced with your order. We understand how important timely shipping is and are continually working to improve our services. Your input is invaluable to us, and we appreciate your understanding.
Best regards,
The 1001hobbies Team
Thank you for taking the time to share your feedback. We apologize for the delay you experienced with your order. We understand how important timely shipping is and are continually working to improve our services. Your input is invaluable to us, and we appreciate your understanding.
Best regards,
The 1001hobbies Team
A
Rating: 5 out of 5
Everything went perfectly, the shipping was fast and the order was complete. I'm doing well, I hope to buy other models.
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A
Rating: 5 out of 5
Nice and easy-to-use site. Good selection of products. I recommend.
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